Social care · Social care interim inspection
Children's Home run by St Helens Metropolitan Borough Council in St Helens
Summary
What we read, and from where
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- Inspection datesingle source
22 Feb 2016
- Inspectors verified
Chris Scully
- Postcode verified
WA9 1LD
- URN verified
SC035971
Deep dive
What this report says
In plain English
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Tone of the report
How positive or critical the inspectors' language is, from the words they chose. No AI involved.
In line with other reports of this type.
How the report reads, start to finish
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Strengths
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Concerns
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No strong criticism found.
Next steps
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- In particular the damp and peeling paint in the laundry. p.5
- The décor to the ground floor and ensuring remedial work is completed. 31/03/2016 p.5
- The independent person must produce a report about a visit (the independent person's report) which sets out, in particular the independent person's opinion as to whether – children are effectively safeguarded and the conduct of the home promotes children's well-being. p.5
- The registered person must ensure the independent person provides a copy of the independent person's report to the HMCI. p.5
- The registered person must establish and maintain a system for monitoring, reviewing, and evaluating the quality of care provided for children, the feedback and opinions of children about the home, its facilities and quality of care they receive, and any actions the registered person considers necessary in order to improve or maintain the quality of care provided. p.5
- At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. p.7
- This is in line with the Inspection of children's homes: framework for inspection. p.7
What the report dwells on
Topics by how often they come up, coloured by how they are described. Open one for an example.
Health & safety3
“Tarmac has been laid to remove any trip hazards.” p.2Parents & families3
“Parents said they are very happy with the care their child receives.” p.3
Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 8
- Words of findings
- 1,294
- longer than usual (typical 904)
- Reading level
- Fairly hard
- Flesch 52, typical 48
- Average sentence
- 20 words
- Next steps
- 7
- typical 4
- Hedged sentences
- 3%
- “some”, “not always”, “most”…
Where the words go
Full report text
children and young people since the most recent full inspection
This home was judged good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .
p.2
children and young people since the most recent full inspection
The home has made some progress in addressing the issues from the last inspection. However, the registered individual has been slow to address the issues pertaining to receiving of monitoring reports by the independent person. While visits have been carried out there are no written report from the independent person since February 2015 as to their findings. Consequently, monitoring by them is not robust and does not help the service to move forward or provide them with the scrutiny to make changes. The Registered Manager has been actively chasing this with the registered provider and has made notes from the visits by the independent person in order to act straight away. A new system and training for independent people to carry out these visits is now being initiated.
p.2
children and young people since the most recent full inspection
The Registered Manager and deputy regularly monitor and review practice within the home. This has resulted in a number changes, for example, enhancing the safety of the egress into the home. Tarmac has been laid to remove any trip hazards. However, the Registered Manager’s six-monthly reports are not detailed or evaluative. Consequently, they do not identify any patterns, trends, shortfalls of the action taken to address these. Parental and young people’s views are intrinsic to everything the home does but this is not reflected within the manager’s reports.
p.2
children and young people since the most recent full inspection
Young people are cared for by a highly committed and enthusiastic staff team. There have been some appointments in the last year but the home is still carrying a number of vacancies. These are being covered by the staff, deputy and Registered Manager and the homes bank staff. While this is providing consistency for the young people this is not a long-term solution. Staff state they feel well supported by the Registered Manager and deputy and can talk to them about anything. However, as a result of the additional shifts staff are not receiving regular formal supervision in line with the organisations policy. Informal discussions take place on a regular basis as do team meetings to keep staff updated on the young people.
p.2
children and young people since the most recent full inspection
The Statement of Purpose is regularly reviewed by the home to ensure it contains all of the necessary information. This enables parents, carers and the local authority to know what type of care and support each young person can expect to receive. For example, how staff’s competencies are assessed to carry out a physical intervention.
p.2
children and young people since the most recent full inspection
Young people’s safety and well-being is enhanced because of the improvement in their individual risk assessments. These identify the risks associated with each young person and how these are minimised. For example, individual sleeping arrangements to ensure their bed is made correctly to provide them with the maximum support. Similarly, health care plans clearly show how much liquid a young person needs to have each day and this is monitored to demonstrate when this has or has not been achieved and the action taken by the home to ensure young people are appropriately hydrated.
p.3
children and young people since the most recent full inspection
The home is starting to look tired and worn. The lounge and dining areas have peeling wallpaper, the pipework in the thoroughfare from the kitchen to the dining room has not been painted, and remedial work to the wallpaper requires attention. There is peeling paint and damp in the laundry room. This could pose a risk to young person health as well as detracting from the homely environment the staff are striving to maintain.
p.3
children and young people since the most recent full inspection
The home provides a wealth of fun activities for each young person that are planned to meet each individual young person needs and interests. Excellent relationships between staff and young people sees several young people enjoying playing ‘tricks’ on staff or visitors. For example, their current favourites are to doctor staff or visitors drinks and watch them pretend to by ill as a result as well as placing a cushion on the door frame that falls onto the unsuspecting staff member or visitor when they respond to being called into the room by young people. This fun and positive engagement reflects a relaxed and enjoyable atmosphere for young people to enjoy their stay.
p.3
children and young people since the most recent full inspection
One young person excitedly explained he was going to the pub for tea. He laughed as he said he was going to drink five pints or larger! When challenged on this he laughed and said no, although he confidently explained how he was going to order everyone’s meal but staff were paying. He assertively reprimanded visitors for asking if he had, had a good day in school. ‘No college!’
p.3
children and young people since the most recent full inspection
Parents said they are very happy with the care their child receives. They are safe and feel safe here. They explained how it was not an easy decision for them and on the first occasion it left in tears. However, the support and reassurances of staff helped them understand that this was the right decision for their child. One said ‘he loves coming here and gets excited when we start to pack. But, he likes to make sure he is getting his tea.’ Parents said ‘the staff are wonderful they are always there for us and help plan his stays so we can get away. They keep in touch when he isn’t here which keeps that continuity for us and for him.’ They said ‘we cannot thank them enough for all that they do.’
p.3
Information about this children's home
The home provides short-term breaks and respite care for children and young people with physical and learning disabilities, aged from 7 to 17 years. The home is owned and managed by the local authority.
p.4
Recent inspection history
Inspection date Inspection type Inspection judgement
p.4
Recent inspection history
10/02/2015 CH - Interim sustained effectiveness
p.4
Statutory Requirements
This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.
p.5
Requirement Due date
12. In order to meet the protection of children standard the provider must ensure that staff:
p.5
Requirement Due date
2(d) the premises used for the purpose of the home are designed, furnished, and maintained so as to protect each child from avoidable hazards to the child's health. In particular the damp and peeling paint in the laundry. The décor to the ground floor and ensuring remedial work is completed. 31/03/2016
p.5
Requirement Due date
The independent person must produce a report about a visit (the independent person's report) which sets out, in particular the independent person's opinion as to whether – children are effectively safeguarded and the conduct of the home promotes children's well-being. The registered person must ensure the independent person provides a copy of the independent person's report to the HMCI. (Regulation 44 (4) (a) (b) (7) (a)) 31/03/2016
p.5
Requirement Due date
The registered person must establish and maintain a system for monitoring, reviewing, and evaluating the quality of care provided for children, the feedback and opinions of children about the home, its facilities and quality of care they receive, and any actions the registered person considers necessary in order to improve or maintain the quality of care provided. (Regulation 45 (2) (a) (b) (c)) 31/03/2016
p.5
Recommendations
To improve the quality and standards of care further the service should take account of the following recommendation(s): Ensure the registered person monitors and reviewed the patterns and trends of turnover of staff, whether agency or directly employed, to ensure a full complement of permanent staff are employed and all staff receive adequate supervision. (The guide to the Quality Standards, page 54, paragraph 10.19) Ensure the registered person should actively seek independent scrutiny of the home and makes best use of the information from independent and internal monitoring; in particular they identify any shortfalls and the action taken to address these. (The Guide to the Quality Standards, page 55, paragraph 10.24)
p.5
What the inspection judgements mean
At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.
p.7
Information about this inspection
Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.
p.7
Information about this inspection
This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .
p.7
Information about this inspection
achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,
p.8
Information about this inspection
The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .
p.8
Information about this inspection
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p.8
Information about this inspection
Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted
p.8
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