Children's home run by Crossways Care Ltd in Tewkesbury

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection Ofsted judges that it has sustained effectiveness .

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children and young people since the most recent full inspection

The good help that staff give to young people enables them to successfully move on from the home. Staff ensure the leaving care arrangements are effectively planned and that the young person has the necessary support in place. This support is delivered in line with the young person’s developing independence and self-confidence. One young person is looking forward to moving into his new flat soon.

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children and young people since the most recent full inspection

Young people engage well in learning and training opportunities. The manager ensures that they are provided with the necessary support to access their education and achieve well. Young people have good social opportunities. They enjoy spending time with each other, with the staff team, and attending groups in their local community. Staff members support young people’s health needs effectively. Their basic health care is met and their therapeutic needs are promoted by regular opportunities to meet with specialist counsellors and therapists.

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children and young people since the most recent full inspection

Young people are settled at the home and enjoy living there. Overall they do not display challenging behaviour but, at times they struggle with their emotions and personal circumstances. Staff understand these emotions and respond effectively when a young person goes missing from their care. The young person discusses with staff the reasons why he goes missing and engages well in independent return to home interviews. Staff include the learning from these interviews into the missing from home procedures and agree them with the local authority and the police. The frequency of the incidents has decreased from when the young person first moved into the home.

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children and young people since the most recent full inspection

Staff help the young people to develop positive behaviour by providing a supportive and reassuring environment. Staff use good strategies to keep the young people safe and to positively manage any conflict that occurs between them. The manager is sensitive to understanding the underlying emotions of the young people and to finding out the possible reasons for their behaviour. The manager does not use sanctions to manage young people’s behaviour but, instead uses restorative approaches to help them to learn from the incident. The restorative measure is brief and achievable. The records relating to managing young people’s behaviour do not always contain the details of the behaviour that led to using a restorative measure. The use of restraint is infrequent and only used to keep young people safe. Young people have not raised any complaints about the use of restraint.

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children and young people since the most recent full inspection

The manager ensures that staff members receive regular supervision to support them in their role. The manager is satisfactorily supervised by the head of care. He identifies areas for his own development and regularly asks for feedback on his progress. The manager uses the independent person’s monitoring of the home effectively, to audit the home’s records and to evaluate the quality of the care provided.

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children and young people since the most recent full inspection

The manager works collaboratively with professionals who support the young people, and he strongly represents their rights. The manager and staff team communicate effectively with the placing authority about the young people’s progress. A social worker says that ‘the team at this home have been excellent’ and that the staff create ‘a very positive atmosphere that encourages young people to feel safe.’

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children and young people since the most recent full inspection

The manager has dealt with the requirement made at the previous inspection. As a result, an overseas disclosure and barring certificate has been obtained for a member of staff. In addition, the head of care and manager have attempted to obtain additional information about the reasons why a member of staff left their previous employment.

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Information about this children's home

The home is operated by a private company. It provides care and accommodation for two children or young people, who may have emotional and/or behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

35: Behaviour management policies and records.

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Requirement Due date

The registered person must ensure that within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes details of the child's behaviour leading to the use of the measure. (Regulation 35 (3) (a) (ii)) 31/03/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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