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Social care · Social care interim inspection

Children's Home run by ROC Northwest Limited in Lancashire

Inspected 5 Feb 2016 · published 23 Mar 2016 · URN SC483688

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Summary

No overall grade in this framework

Mandy Williams

What we read, and from where

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  • Inspection datesingle source

    5 Feb 2016

  • Inspectors verified

    Mandy Williams

  • Postcode verified

    LA5 0AL

  • URN verified

    SC483688

Page 1 of 5
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+59Positivemore positive than 65% of reports of this type

In line with other reports of this type.

Praisepositiveimprovedsuccessfullytrusting relationshipscaringhappypoliterespectful
Criticismineffectiveinconsistentdeclined

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings681w+61
  • What needs to improve105w0

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
5
Words of findings
786
about usual (typical 904)
Reading level
Hard
Flesch 43, typical 48
Average sentence
17 words
Next steps
2
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 54%What needs to improve 8%About the inspection 38%

Full report text

children and young people since the most recent full inspection

This home was judged Good at the last full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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children and young people since the most recent full inspection

There is a suitably qualified and experienced Registered Manager in charge of the home. He has managed the home since April 2015, completing Ofsted’s registration process in July 2015. A deputy manager is in place to support him. They both have a qualification in leadership and management. Together, they demonstrate a commitment to drive forward improvement and a desire to improve the life chances of the young people who live here. Two requirements were made at the last full inspection of the home in May 2015. Improvements in the leadership and management of the home have ensured the satisfactory completion of the issues identified.

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children and young people since the most recent full inspection

The Registered Manager has successfully stabilised the turnover of staff and there have been minimal changes since the last inspection. Consequently, there is now a stable consistent stable staff team caring for young people. This continuity enables young people to develop meaningful and trusting relationships with staff. Such positive relationships were evident during the inspection. Similarly, staff morale has improved considerably and staff feel supported by their immediate managers. They are now receiving regular supervision to support them in their role. In addition, staff who require them have had a formal appraisal, to review their progress and identify their on-going developmental needs. Staff are positive about the training opportunities made available to them.

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children and young people since the most recent full inspection

In addition, two recommendations were made at the last inspection. The quality of the home’s impact risk assessments has improved. These now clearly indicate the potential impact of a new resident, on the young people who are already residing in the home. This ensures that staff are alert to potential areas of conflict and can make suitable adjustments while the young people adjust to living together. In addition, young people’s individual risk assessments indicate that previous behaviours have been taken into consideration when assessing the current degree of risk.

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children and young people since the most recent full inspection

However, despite the improvements in risk assessments highlighted above, a further issue was identified at this inspection. A young person’s risk assessment had received update following an incident, but only in one area, when in reality the incident applied to a number of areas subject to a risk assessment. Hence, this resulted in the need for staff to make their own connections regarding the need to increase their level of vigilance in other areas. Similarly, the incident had not resulted in a review of the level of risk, despite a recent incident. In addition, the current procedure for informing staff of changes made is ineffective, as the majority of staff had not signed the update report and other communication systems used in the home did not adequately alert staff to the changes. Potentially, this could result in inconsistent care and could cause conflict within the home.

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children and young people since the most recent full inspection

A number of young people have been successfully admitted to the home since the last inspection. Relationships between the young people are largely positive and they often choose to engage in activities with each other. A specific staff member takes responsibility for identifying new leisure opportunities for the young people. Examples include, hill walking, kayaking and archery. Consequently, young people’s confidence in trying new things is improving.

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children and young people since the most recent full inspection

The Registered Manager has now had time to implement his own development plan for the home. This is targeted and includes improvements to the home, as well as training opportunities for staff and issues pertinent to the young people. This is subject to regular review and demonstrates that the issues identified help to drive forward improvement. For example, the young people enjoyed a holiday to the Lake District over the Summer and there have been further additions to the farm that is based on site.

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children and young people since the most recent full inspection

Consultation with stakeholders is also used to aid improvement and positive relationships exist. Feedback has been positive. Comments include; ‘X appears happy and settled here. He has a good rapport with staff;’ ‘Staff are helpful and accommodating;’ and ‘Staff are helpful, young people are polite and respectful. They seem relaxed and comfortable in the home’.

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Information about this children's home

The home is registered to accommodate up to six young people with emotional and/or behavioural difficulties and learning disabilities. The home provides accommodation for up to five young people in the main building and one young person in a separate annex. The home is owned by a private organisation.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  ensure that staff continually and actively assess the risks to each child and the arrangements in place to protect them; specifically that each risk assessment is updated as required and that staff are made aware of these changes in a timely fashion. (The Guide para. 9.5)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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