Children's home in Hammersmith and Fulham

inspection

A number of requirements were made at the last inspection.

p.2

children and young people since the most recent full inspection

This home was judged Requires improvement at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

p.2

children and young people since the most recent full inspection

Since the full inspection in June 2015, there has been a period of significant challenge and disruption at this home. The main children’s home has closed and three young people remain living on this site in a smaller home on the grounds. This home is due to close in the forthcoming weeks and the remaining staff and young people are moving to a new home. While the focus of the staff and young people is firmly on the pending move, care has not been compromised. The past months have been turbulent times. A large number of staff have moved on as has the registered manager. The organisation has relied upon managers already under significant pressure to bridge this gap. The current deputy manager has demonstrated commitment to young people and has worked hard to achieve a much needed period of calm. Despite all of this change and instability young people have been supported emotionally and are very much looking forward to

p.2

children and young people since the most recent full inspection

their move to the new permanent home. There are staffing shortages across the organisation that reach to this home. The manager arranges the day-to-day care to ensure that there is always a member of staff leading the shift that knows the young people well. Since the move from the large home there have been no incidents recorded, no physical interventions used and a total of two sanctions. This is a stark contrast for young people who were witnessing challenging behaviours and unrest daily when they lived in the larger home. This change has supported young people to enjoy a calm and relaxed environment. Young people appreciate this. The requirements made at the last inspection have been met; this has taken some time and organisational changes to achieve. The current manager is focused on continuing to make improvements for young people. He is understandably excited and motivated with the pending move to a new home and is including young

p.2

children and young people since the most recent full inspection

people in planning as much as possible. Young people feel safe living in this home. They can identify an adult that they can talk to if they are worried or concerned. One-to-one sessions for young people take place on a regular basis. They are targeted around the specific areas of need. When young people are faced with challenges, key work sessions are focused on supporting them to understand their behaviours and to reduce the risk of them happening again. Young people find these sessions helpful. Care documentation for young people is in the process of being updated. The documents are well laid out and give the reader good insight into the young people and their needs. They are good informative documents. The permanent staff know the young people well. They know what is in the young people’s care plans and this results in a consistent approach to their care. Poor practice in respect of one member of staff identified at the last inspection has

p.2

children and young people since the most recent full inspection

not been effectively addressed despite reassurances from the senior leader during that inspection. The manager investigating failed to identify or address the impact and distress the poor practice caused for the child and their family. Senior managers failed to ensure that the current manager was provided with information patterning to this practice. As a result he has not been in a position effectively monitor this area of practice. Not all staff have been afforded regular supervision. One member of staff only received one supervision in the 6 months following their practice being called into question. The current manager has been providing regular supervision since he took over responsibility and he is undertaking appraisals. Staff stated to the inspector that they felt supported now these sessions are in place.

p.3

Information about this children's home

This section should outline:  The home is due to close down in the next few weeks. The organisation has made an application for a new home to be registered nearby. The young people at this home will move to the newly registered home.  The home is part of a large national organisation.  The home can provide care for up to three young people who may have emotional and/or behavioural issues.

p.4

Recent inspection history

Inspection date Inspection type Inspection judgement

p.4

Recent inspection history

24/06/2015 CH - Full Requires improvement

p.4

Recent inspection history

11/03/2015 CH - Interim declined in effectiveness

p.4

Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

p.5

Requirement Due date

13: The leadership and management standard

p.5

Requirement Due date

In order to meet the leadership and management standard the registered persons must; (2)(f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; in particular managers should have the skills to identify the impact of poor practice and take effective steps to effectively address shortfalls in practice 20/04/2016

p.5

Requirement Due date

The registered person must ensure that all employees –

p.5

Requirement Due date

(4)(b) receive practice-related supervision by a person with appropriate experience, in particular, supervision should be regular and meaningful. 20/04/2016

p.5

What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

p.6

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.7

Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.7