Social care · Social care interim inspection
Children's home run by Pear Tree Projects Limited in County Durham
Summary
What we read, and from where
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- Inspection datesingle source
10 Mar 2016
- Inspectors verified
Steve Pearson
- Postcode verified
DL2 2UP
- URN verified
SC000820
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more critically than most reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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- As one member of staff said, ‘We’ve had a topsy-turvy time.’ The placements of two young people have ended prematurely because of concerning behaviour and associated serious allegations. p.2
- Some are still insufficiently clear about what the staff must do to reduce risks, in particular those given a high risk rating. p.3
Next steps
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- In particular this means ensuring unauthorised people cannot listen to staff telephone conversations by picking up another phone in the house. p.5
- At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. p.6
- This is in line with the Inspection of children's homes: framework for inspection. p.6
What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 7
- Words of findings
- 820
- about usual (typical 904)
- Reading level
- Hard
- Flesch 47, typical 48
- Average sentence
- 18 words
- Next steps
- 3
- typical 4
- Hedged sentences
- 4%
- “some”, “not always”, “most”…
Where the words go
Full report text
children and young people since the most recent full inspection
This home was judged Good at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .
p.2
children and young people since the most recent full inspection
The previous inspection was recent, being only six weeks ago. Since then outcomes for young people have been mixed. As one member of staff said, ‘We’ve had a topsy-turvy time.’ The placements of two young people have ended prematurely because of concerning behaviour and associated serious allegations. The police are investigating whether any offences have been committed. The abrupt ending of the placements has not been catastrophic because moves within the near to medium term were already being planned. Both young people are succeeding in their new placements, one of which remains with the group of homes run by the registered provider. As a result of the incidents, outcomes for other young people who remain at the home have also been significant.
p.2
children and young people since the most recent full inspection
For all young people, educational progress has remained positive and all young people have a 100% attendance record.
p.2
children and young people since the most recent full inspection
Where new admissions have taken place, while not ideal, these have been carried out in the best way possible given the difficult circumstances prevailing at the time.
p.2
children and young people since the most recent full inspection
There have been two significant incidents since the previous inspection and the registered persons have responded to them appropriately. The registered manager has advocated to uphold the welfare and promote the best outcomes for the young people involved. The registered manager and staff seek to keep young people safe and policies and procedures are followed to this end. Where they conclude they cannot keep young people safe, the registered manager discusses this formally with the placing authority. If necessary, the placement of any young person is ended by giving 28 days’ notice. This time period is made clear to the young person to give them the opportunity to behave better thereby enabling them to remain at the home.
p.2
children and young people since the most recent full inspection
The registered manager works with a variety of professional agencies to support best outcomes for young people. Such agencies include the Child and Adolescent Mental Health Service, the police, placing authorities and independent review officers. At the previous inspection, Ofsted made one requirement and four recommendations. Some of these have been met and so the quality of care has improved. The manager’s monitoring of care quality is more complete because he now incorporates the views of staff into the evaluation reports. He now also contacts the range of agencies suggested by government guidance, to seek their opinions about whether there are any risks associated with the location of the children's home. Safety has also improved as a result of recruitment procedures that are now carried out in accordance with legal requirements.
p.2
children and young people since the most recent full inspection
Three recommendations made at the previous inspection six weeks ago are not yet completed and so have been repeated at this inspection. Information about young people is not fully confidential as young people can pick up a phone elsewhere in the lounge or hall and listen in. The registered manager has ordered a new telephone line dedicated for young people but this has not been installed yet. Risk assessments are still not adequately robust. Some are still insufficiently clear about what the staff must do to reduce risks, in particular those given a high risk rating. The registered manager’s monitoring reports do not yet reflect government guidance, although a draft version has been created.
p.3
children and young people since the most recent full inspection
The overall arrangements for monitoring the quality of care are sound. An independent person makes unannounced visits once a month to talk to young people, parents and staff about the quality of care and to assess the home’s documentation. They make recommendations where necessary and check on these at the next visit. The registered manager also assesses and reports on the quality of care once a month. These arrangements provide a good basis for identification of any shortfalls and taking actions to put them right.
p.3
Information about this children's home
The home is owned and operated by a private company. It is registered with Ofsted to provide care and accommodation for up to five young people with emotional and/or behavioural difficulties.
p.4
Inspection date Inspection type Inspection judgement
24/02/2015 Interim Sustained Effectiveness
p.4
Recommendations
To improve the quality and standards of care further the service should take account of the following recommendation(s): Ensure that the quality of care reviews conducted by the manager every 6 months are underpinned by the Quality Standards as described in regulations 5 to 14. (The Guide to the Quality Standards, page 65 paragraph 15.2) Ensure the handling of information about young people promotes confidentiality and security. In particular this means ensuring unauthorised people cannot listen to staff telephone conversations by picking up another phone in the house. (The Guide to the Quality Standards, page 62 paragraph 14.3) Where there are safeguarding concerns for a child, record in their risk assessment details of the steps the home will take to manage any assessed risks on a day to day basis. (The Guide to the Quality Standards, page 42 paragraph 9.5)
p.5
What the inspection judgements mean
At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.
p.6
Information about this inspection
Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.
p.6
Information about this inspection
This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .
p.6
Information about this inspection
achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,
p.7
Information about this inspection
The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .
p.7
Information about this inspection
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p.7
Information about this inspection
Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted
p.7
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