Children's home run by Total Care Matters Limited in Nottingham

Provision subtype Children's home

Registered person Total Care Matters Ltd.

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children and young people since the most recent full inspection

This home was judged outstanding at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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children and young people since the most recent full inspection

There have been significant changes to the management and staffing of this home since the last inspection. A new manager has been registered. A new deputy manager and several new staff members are also now in post. Clear explanations about the reasons for these changes, as well as sensitive introductions to the new management and staff team, have enabled children and young people to form positive relationships. This has significantly minimised the impact of these changes. A young person said: ‘I was fed up when some staff left. However, it was explained to me why they left and I now get on really well with the new staff. They are really nice and I know that they care about me.’

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children and young people since the most recent full inspection

Despite the staffing changes, children and young people continue to thrive. They are very settled. All have lived in the home for more than nine months, with no admissions into or discharges from the home. A social worker said: ‘This is a very good placement. It has provided this young person with stability after a series of placement breakdowns. He has made progress across the board. His emotional, educational and health needs are met to a high standard.’ Children and young people are provided with a safe and stable base from where they can develop.

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children and young people since the most recent full inspection

Children and young people continue to make excellent progress and enjoy positive experiences. A young person said: ‘I am doing well at school, I do lots of activities and go on trips. I go horse riding and I have fun. I am now getting ready for adult life. I have applied to college and am looking forward to the future.’ All children and young people have excellent school attendance. For some, who have spent long periods of time out of education, this is significant progress. An independent reviewing officer said: ‘Staff have been imaginative and successful in getting this young person back into full time education. He is now progressing educationally and emotionally.’ Children and young people are happy. They are given the opportunity to reach their full potential.

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children and young people since the most recent full inspection

Well-coordinated working practices between care staff and partner agencies ensure that children and young people receive the help and support they need and deserve. One independent reviewing officer said: ‘Staff have worked really hard with education professionals to help this young person progress.’ Another commented: ‘Staff have worked in partnership with the child and adolescent mental health team to support this child well.’ Such coordinated approaches ensure that children and young people receive the correct support to meet their individual needs.

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children and young people since the most recent full inspection

Using restorative approaches to behaviour management is a key feature of this service. Staff support children and young people very well in this area. They help them to develop insight into their behaviours and how they impact on themselves and others. As a result of this approach, children and young people develop empathy. They start to display more socially acceptable behaviour and incidents involving aggression reduce.

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children and young people since the most recent full inspection

Instances of children and young people going missing from this home are rare. On the single occasion that a young person did go missing since the last inspection, she promptly and safely returned. Clear policies and procedures, as well as work undertaken with children and young people in respect of the dangers of going missing, have effectively prevented further incidents occurring and increased levels of safety.

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children and young people since the most recent full inspection

A requirement set at the last inspection in relation to external monitoring systems has been met. Monthly reports submitted by the independent visitor now routinely include feedback from children and young people, family members and professionals. A revised internal quality assurance system and a clear development plan further demonstrate how this service strives to ensure that excellent care continues.

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Information about this children's home

This home is own by a small private provider. The home may care and accommodation for up to three children and young people with emotional and behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

19/03/2015 Interim Improved effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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