Children's Home run by Institute of Integrated Systemic Therapy in Norfolk

children and young people since the most recent full inspection

This home was judged Outstanding at the full inspection. At this interim inspection Ofsted judge that it has Sustained effectiveness .

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children and young people since the most recent full inspection

There were no requirements or recommendations set at the previous inspection. The provider has notified Ofsted of incidents within the home, which the manager has reviewed and monitored. This scrutiny ensures that the staff are meeting the young people’s welfare needs within the provider’s policies. The manager has liaised with the local authority designated safeguarding officer who confirms that the provider has followed appropriate steps.

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children and young people since the most recent full inspection

Staff have developed strong relationships with the young people through the on- going direct work which takes place on a regular basis. Records of these meetings are clear and the senior management team review them. There are updated risk assessments and care plans which staff use. This ensures staff meet the young people’s needs. This interaction forms the basis of the therapeutic work completed in the home. These relationships have helped the young people to begin to understand some of the issues in their lives. A placing social worker commented that: ‘The staff have worked hard to help the young people to develop an insight into their behaviours and actions. This helps them to maintain stability and providing the consistency of care they need.’ Despite strong relationships, there has been one occasion where a young person has commented to staff that they are unhappy with the staff and with their placement. The staff have not evidenced how they have followed this up. It is also

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children and young people since the most recent full inspection

not clear if staff carried out any direct work to ascertain what the issues are from the young person. As a result, staff cannot show how they have listened to and acted on the views of the young people in this specific incident. Some young people are attending local colleges and schools where they are on track to achieve GCSE grades. A school commented on their progress in their end of term report: ‘ This term has seen a real improvement in their work which will contribute towards their final GSCE grade.’ Other young people have been receiving tuition within the home. This supports their learning as the tuition is within the environment where the young people feel most comfortable. Consequently, young people have maintained and improved their engagement with education.

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children and young people since the most recent full inspection

Trained staff intervene if young people are placing themselves or others at risk of harm. There have been 24 restraints carried out since the previous inspection. The records are of good quality and correspond to incident logs as well as cross- referencing to observation records. The management team reviews the records of restraints and reflect on the incidents to see if any other action could have prevented the incident from escalating. This meeting also reviews the appropriateness of the restraint. This provides a high level of scrutiny which affords further safeguards to the young people.

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children and young people since the most recent full inspection

Staff complete careful assessments of young people which include an introduction to the home before they come to live in this home. This helps to settle them in the home. One young person has left the home since the previous inspection. This placement ended in an unplanned way. Managers and staff worked hard to communicate with the young person and the placing authority prior to their decision to leave the home. The aim of this work was to re-establish the placement but the young person returned to their families care. Staff from the home have maintained contact and support for this the young person.

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children and young people since the most recent full inspection

Young people say they are safe at this home. They do not go missing. Staff are vigilant and monitor the young people to ensure that they are safe. Staff are aware of the risks in the community of exploitation. Each young person has a missing from care plan which the staff follow if a child does go missing. Placing social workers have no concerns about the welfare of young people in this home. A multi-agency team review the interactions of the staff to monitor the progress made by young people in the home. The senior management team have a range of processes to analyse how the young people are responding to the work in the home. This has seen the reduction of significant incidents and the development of positive relationships with the young people.

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Information about this children's home

A registered charity owns and runs this children’s home. It is registered to provide care and accommodation for up to six young people who have emotional and behavioural difficulties. The home is a therapeutic community, based on an Integrated Therapy Model.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

04/03/2015 Interim Improved effectiveness

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

Ensure that young people are able to see the results of their views being listened to and acted upon. (The Guide to the Quality Standards, page 22 paragraph 4.11)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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