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Social care · Social care interim inspection

Children's home run by Keys Group Progressive Care & Education Limited in Birmingham

Inspected 19 Feb 2016 · URN SC389183

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Summary

No overall grade in this framework

Jennie Christopher

What we read, and from where

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  • Inspection datesingle source

    19 Feb 2016

  • Inspectors verified

    Jennie Christopher

  • Postcode verified

    B45 9PZ

  • URN verified

    SC389183

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

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Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+72Very positivemore positive than 78% of reports of this type

In line with other reports of this type.

Praisepositiveexcellentrobustmake good progressextremelyimprovedpositivelyhappy
Criticismnot effectiveconcern

How the report reads, start to finish

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FindingsAbout the inspection positive critical

Strengths

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Concerns

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Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
893
about usual (typical 904)
Reading level
Hard
Flesch 42, typical 48
Average sentence
19 words
Next steps
1
typical 4
Hedged sentences
4%
“some”, “not always”, “most”…

Where the words go

Findings 64%About the inspection 36%

Full report text

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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children and young people since the most recent full inspection

Young people continue to make good progress while living in the home. Parents comment positively about the progress their children have made, as well as noticing improvements in their behaviour and demeanour. Young people are now all engaged in full-time education. Close links with the virtual headteacher has resulted in securing an education placement and tutor for a young person who was finding identifying the correct provision very difficult. He is now happy with his college and was seen to be engaging well with his tutor. Staff form extremely positive relationships with young people, and for some, the home is their first experience of being in care. Young people are consistently positive about the home and their relationships with staff, which observations showed to be warm and nurturing. Key workers are knowledgeable about the young people in their care, and work tirelessly to ensure their needs are met in order for them to progress.

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children and young people since the most recent full inspection

No young people have moved into, or on from, the home since the last inspection. An induction is underway for an individual to potentially move in and the planning is incredibly robust. Young people people’s move into the home is individualised and they are afforded the opportunity to visit and choose the décor for their room prior to their arrival. Every attempt is made to ensure all required external support services are in place prior to their move. In the past, the Registered Manager has been keen to identify when a placement is not suitable or the home unable to meet the young person’s needs and is keen to apply rigour in pre-placement planning to ensure a smooth transition for the young person, without overly disrupting the progress of those already in placement.

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children and young people since the most recent full inspection

Young people say they feel safe in the home and their demeanour and actions demonstrate they feel comfortable in staff’s company. Consistency in approach to behaviour management leads to a minimal use of restraint. Sanctions are fair and proportionate. The focus on young people’s views and evaluating the effectiveness of the measures has highlighted sanctions which are not effective. Staff are seeking to determine how best to support young people in these circumstances. One young person does go missing from the home on occasion, although incidents of this have dramatically reduced. A well-rehearsed and comprehensive response, including searching for him in known locations and contacting the transport police, results in his swift return. Staff have a sound knowledge of the vulnerability and risk young people may be at when away from the home and training with regards to exploitation is due to be updated, delivered by a national charity, in the coming

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children and young people since the most recent full inspection

months. Staff are confident in processes to follow should they be concerned for a young person’s well-being or welfare, and any safeguarding issues are referred to the appropriate professionals and partner agencies. There has been one complaint since the last inspection which was responded to swiftly and to the complainant’s satisfaction.

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children and young people since the most recent full inspection

Since the last inspection, the Registered Manager has continued to make a concerted effort to improve the quality of care and service provided for young people. She has responded robustly to the shortfalls identified at the last inspection and have made key changes in order to meet the requirements and recommendations set. The manager has developed a comprehensive preplacement impact assessment to ensure new residents do not negatively impact those already in the home. The assessment covers all areas of daily living, behaviours and compatibility to ensure proposed placements do not disrupt those in the home. Additionally, staff skills are considered and any further training needs identified prior to young people moving in. Staff have benefited from further training in child protection from an external agency and training in identifying signs of radicalisation. E-safety has become a regular topic with young people and the

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children and young people since the most recent full inspection

home are seeking further resources to ensure young people understand how to keep themselves safe when on line. The rewarding of positive behaviour is now clearly recorded. It demonstrates the excellent work staff were already implementing in order to encourage young people to manage themselves in more socially acceptable ways. Areas of concern identified in the homes location assessment have been carefully considered. Staff support young people to manage the local risks, which have been carefully included in individual key work sessions. This has enabled young people to understand the potential risks without scaring them or, conversely, making them sound appealing.

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children and young people since the most recent full inspection

With regards to the physical environment, the home is being redecorated throughout with young people having input on the choice of colours in communal areas and in their bedrooms. They have been given the opportunity to learn key skills by completing some of the painting and decorating themselves. New furniture has been acquired and floorcoverings replaced where they were torn. New windows are also on order for two bedrooms.

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children and young people since the most recent full inspection

The Registered Manager has a key understanding of the strengths and areas for development in the home. They utilise quality reports produced by the independent visitor in line with Regulation 44. Additionally robust monitoring of the building and procedures provides further insight into how the home and service can further improve. The home’s development plan includes areas identified through monitoring and is aspirational while being realistic and time specific.

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Information about this children's home

The home is owned and run by an independent organisation, who own homes across the country. It is registered to provide care and accommodation for up to 3 young people with emotional and behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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