Bright Horizons Family Solutions

Bright Horizons Family Solutions National Physical Laboratory, Hampton Road, Teddington, Middlesex, TW11 0LW

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Inspection date

Previous inspection date 18 February 2016 1 October 2013

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This inspection: Good 2

Effectiveness of the leadership and management Good 2

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This inspection: Good 2

Quality of teaching, learning and assessment Good 2

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This inspection: Good 2

Personal development, behaviour and welfare Good 2

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This provision is good

 The manager and all staff accurately monitor children's progress. They work in close partnerships with parents and other professionals to provide continuity of learning and care.  Children play in a welcoming, clean and stimulating environment. The nursery rooms are tailored to the ages and stages of development of the children based in them. Staff provide fun and exciting activities for children to choose from.  Staff provide very good support for children as they prepare to move to different rooms in the nursery, and for those who are moving to school. Children are well prepared for the next stages in their learning and make good progress.  Relationships between staff and children are very positive. Children feel safe and secure, and are confident to ask for help.  The management team has robust arrangements to recruit suitable staff and provide ongoing support and mentoring.

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It is not yet outstanding because:

 Occasionally, when supporting play, some staff ask questions to extend children's learning but do not allow quite enough time for them to think through their responses.  Although most of the day is well-organised, at mealtimes children sometimes become unsettled as they have to wait for too long.

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What the setting needs to do to improve further

To further improve the quality of the early years provision the provider should:

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What the setting needs to do to improve further

 support all staff to more consistently recognise when children need extra time to respond to questions to extend their communication and thinking skills as fully as possible.  improve the organisation of lunch-time arrangements to reduce the amount of time that children have to wait without being occupied.

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Inspection activities

 The inspector spoke to the manager and staff at appropriate times throughout the inspection.  The inspector engaged with the children at appropriate times during the inspection.  The inspector observed children's indoor and outdoor play, as well as their snack, lunch and hygiene routines.  The inspector engaged in a joint observation with the manager.  The inspector sampled various documents, including risk assessments, the self- evaluation form, and a range of policies and procedures.

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Effectiveness of the leadership and management is good

The manager has high expectations of the setting and makes good use of ongoing self- evaluation to identify areas for improvement. She actively takes into account the views of staff, parents and children, which she obtains through discussions, questionnaires and parent forums. Overall, staff receive good support and mentoring to improve their knowledge and skills. They benefit from regular in-house and external training to advance their qualifications and professional development. Safeguarding is effective. The manager and staff all have a good understanding of how to keep children safe. They know the procedure to follow if they have any concerns about a child's well-being. Partnerships with parents, outside agencies and professionals are strong. Parents speak highly of the staff and the activities on offer. They appreciate how well their children have settled.

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Quality of teaching, learning and assessment is good

The environment is stimulating. Children confidently choose from a wide variety of resources and have fun as they learn. For example, children show high levels of imagination as they act out different roles in their play and enjoy messy craft activities. Staff skilfully plan activities based around the children's individual needs and abilities. They accurately observe and assess children's progress and identify any gaps in their development. They plan well to close gaps, working closely with parents and other professionals. Staff actively encourage parents to be involved in their children's learning. For example, they are invited to various events and meetings throughout the year and are kept well-informed about their children's progress.

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Personal development, behaviour and welfare are good

The nursery is warm and welcoming. Staff celebrate children's ideas and efforts. For example, children of all ages have their artwork and pictures attractively displayed, effectively promoting their self-esteem. Staff promote children's awareness of how to keep themselves and others safe. For example, children learn to help undertake risk assessments of the garden area before they play. Children learn about healthy lifestyles through a range of experiences. These include growing vegetables, cooking classes and regular outdoor play. Children behave well and have very good manners. Staff act as positive role models and help children develop very positive social skills. Children follow good hygiene routines and learn to manage their personal needs effectively.

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Outcomes for children are good

All children make good progress and gain the skills needed for their next steps in learning. They are happy and enjoy the close bonds they form with staff. Children are keen and motivated learners. For example, they persevere as they aim to conquer climbing equipment and master new physical skills, and confidently explore language.

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Setting details

Unique reference number EY392290 Local authority Richmond upon Thames Inspection number 1028642 Type of provision Full-time provision Day care type Childcare - Non-Domestic Registers Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register Age range of children 0 - 5 Total number of places 80 Number of children on roll 88 Name of provider Kidsunlimited Limited Date of previous inspection 1 October 2013 Telephone number 0208 9436300

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Setting details

Bushy Tails registered in 2009, and is owned by Bright Horizons Family Solutions. The nursery operates in Teddington, Middlesex. The nursery opens each weekday from 7.45am until 6.15pm and is open for 52 weeks of the year, excluding bank holidays. The nursery is in receipt of funding for the provision of free early education for children aged two, three and four years. There are 27 members of staff who work at the nursery, including the manager. Of these, 18 hold relevant qualifications from level 2 to level 6.

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Setting details

This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children’s learning, development and care, known as the Early Years Foundation Stage.

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Setting details

procedures set out in the guidance ‘Complaints procedure: raising concerns and making complaints about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/organisations/ofsted. If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk. achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, colleges, initial teacher training, work-based learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Setting details

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Setting details

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Setting details

T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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