Setting in Hammersmith and Fulham

children and young people since the most recent full inspection

This home was judged good at the full inspection. At this interim inspection, Ofsted judge that it has improved effectiveness .

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children and young people since the most recent full inspection

The manager has demonstrated his, and the home’s, capacity to improve. All of the requirements raised at the previous inspection have been fully met. The regulator now receives notifications of all serious incidents within requisite timescales. This allows an overview of the care provided. Much improved external monitoring reports are now being received by Ofsted in a timely manner. They comply with legislation and assist the manager in ensuring that young people are being safeguarded and their well-being promoted. In addition, the home’s newly updated statement of purpose provides all interested parties with a comprehensive view of the home’s ethos and care arrangements. It has been provided to the regulator as required. The confirmation of the manager’s registered manager status in October 2015 has provided the home with more security and consistency. This positive atmosphere is felt by young people and staff, establishing a sense of belonging, which enables all

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children and young people since the most recent full inspection

to commit to the care in the home. There were no breaches of regulation identified at this inspection. However, although the house is mostly well-maintained, some areas, particularly the toilet in the bathroom, would benefit from improvements. One young person has left the home and there has been one new admission since the last inspection. Careful planning and good introductions meant that the young person who transferred closer to his home location is doing well. Staff from this home went down to the new setting to support him with his move. The good relationships the young person had with staff gave him the self-confidence and self-protection skills to make this move positively. He has maintained contact with trusted staff members so they are aware of the progress he is making. The new young person was admitted on an emergency basis and she was due to only be resident for a short period. However, she is responding extremely well to

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children and young people since the most recent full inspection

the nurturing, targeted care she receives enabling her to start the process of bonding with staff. As a result, the placement has been extended and staff have continued the commitment of transporting the young person to school in her local area on a daily basis. This maintains important community links and promotes her future life chances, as she is able to continue her GCSE programme. The young person said, ‘It now feels homely as I’ve settled here.’ Excellent care planning documents provide clear risk assessments, a detailed view of young people’s requirements and vulnerabilities, and how they are to be met. They are regularly reviewed and updated, as needs change, ensuring that young people are provided with every opportunity to get the necessary support. As a result, young people grow in to independence physically and emotionally safe. Staff are good role models for young people, who learn appropriate ways of

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children and young people since the most recent full inspection

expressing any anger and frustration. As a result, physical intervention is not necessary. The effective use of positive incentives empower young people to put newly learned negotiation skills in to action. Consequently, young people behave appropriately and there has not been the need to impose any sanctions. Young people feel and are protected as a result. Good locally agreed missing person protocols are effectively applied. Staff proactively search for the young person if she is not where she should be, for example while waiting to be collected after school. As a result, the young person feels protected and wanted and there have only been two missing episodes since the last inspection. This is a marked improvement on previous placements. Young people are safeguarded by these measures. The experienced manager and staff team work closely with partner agencies to safeguard young people from the risks associated with child sexual exploitation

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children and young people since the most recent full inspection

(CSE). Their expertise ensures that young people are protected from unsafe approaches, whether they be on visits to the young person’s home location or by social media. These provide a sense of security for young people enabling them to keep safe. Young people’s emotional and physical health improve as they engage with the care provided and learn to trust staff. As a result, there is a significant decrease in the number of self-harming behaviours as young people learn other ways to cope with their feelings. A young person said, ‘I’ve started to write a diary because I don’t want to hurt myself too much.’ One area of particular strength is the consistent contact arrangements. The young person is located some distance from her family members and the staff are committed to ensuring that she is able to meet with them. In some instances, this means that contact has to be supervised in line with care plans and to keep her

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children and young people since the most recent full inspection

safe, but the young person comments positively on how sensitively this is being managed. This ensures that familial and cultural links are sustained. A young person said, ‘I have lots of families because of my mum and dad and their lives and my nan and grandad, but I can see all of them in a way that is special for me because of the way they support me to have contact.’ Although this is a solo placement, the young person is provided with a number of opportunities in which to increase community engagement, while making positive friendships and developing new skills. These include weekly riding lessons and using the ice skates she earned as a reward, on a regular basis. A young person said, ‘They are very good at activities here. I always have plenty to do.’

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Information about this children's home

This is a privately run children’s home. It is registered to provide care and accommodation for one young person with emotional and behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

23/01/2015 Interim Sustained effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Staff should provide a nurturing environment that is welcoming, supportive and provides appropriate boundaries in relation to their behaviour. (The Guide to the Quality Standards, page 15, paragraph 3.7) In particular, that the handle on the toilet cistern be replaced.

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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