Children's Home run by Cambian Childcare Limited in Birmingham

Good

The children's home provides effective services that meet the requirements for good.

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The children's home provision is good because:

 Young people thrive as a result of nurturing relationships and a stable environment.  Young people are supported to stay healthy and develop educationally, socially and emotionally.  Relationships between families and staff are good.  Positive transitional arrangements help young people to return home to family.  Young people know their rights and are confident in exercising them.  Young people are able to express their views and to be involved in meaningful decisions which affect them.  Young people feel safe.  Staff are experienced and highly motivated to ensure young people achieve the best possible outcomes.  Rigorous quality assurance ensures the home strives to raise standards and improves young people’s quality of care.  There are few shortfalls in practice. These extend to the matching of young people, staff training and the registered manager’s supervision.

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

In order to meet the protection of children quality standard the registered person must ensure: -

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Requirement Due date

(2) (b) that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. 16/03/2016

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Requirement Due date

13: The leadership and management standard

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Requirement Due date

In order to meet the leadership and management standard the registered person must:-

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Requirement Due date

(2) (c) ensure that staff have the experience, qualifications and skills to meet the needs of each child 16/03/2016

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Requirement Due date

The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience and have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33(4)(b)(c) 16/03/2016

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Information about this children's home

The home provides care and accommodation for up to six children with emotional and or behavioural difficulties and complex needs. The home is owned by a private provider.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

13/03/2015 CH - Interim Improved effectiveness

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good

Young people receive the necessary help and support they need to optimise their well-being. The relationships between them and staff is good. Staff are attentive to their needs and are able to form relationships based on mutual trust and respect.

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good

Staff support young people to engage in education and training opportunities. For example, one young person has attained their GCSE’s and is pursuing a career in health and social care at college. Young people take part in a wide range of activities both in the home and in the community. These supportive opportunities equip them with the skills, confidence and self-esteem to progress successfully in their learning and social development. Young people are able to access effective healthcare. This includes being registered with a range of external services such as doctors, opticians and dentist. More specialised services are also accessible including therapeutic support. This support gives young people the help they need to make sense of their history and background. As a consequence, young people are gaining confidence and beginning to cope with their emotions.

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good

Young people are afforded good opportunities to develop skills for independent living. For example, young people frequently engage in cooking events around the home and enjoy baking cakes for charity events.

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good

Young people’s transitional arrangements are robust. Strong partnership working ensures young people receive the help they need to live back with their family.

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good

Staff listen carefully to young people through a range of consultation methods. This includes, young people’s meetings, day-to-day discussions, one-to-one key working sessions and young people’s feedback. These opportunities both strengthen meaningfully participation and enhance relationships. There have been no complaints made since the last inspection. Young people know how to make complaints and feel confident to speak to staff. Staff are sensitive to the cultural and development needs of young people. They promote equality and diversity and recently embraced black history month. Staff spend quality time with young people, for example spending 6 hours changing a young person’s hair style. As a result, young people feel valued and have a sense of belonging.

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good

Staff try and ensure young people enjoy positive and meaningful contact with their families. Families visit the home and are made to feel welcome. Parents comment, ‘All the staff make me feel so welcome’ and ‘All staff were excellent and made a difficult situation a little easier to deal with’.

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good

Young people say they feel safe. Staff are well trained in safeguarding practices and work in accordance with the home’s safeguarding policies. However, the manager does not always robustly match new admissions to young people currently living in the home. This has the potential to compromise stability of placements and the safeguarding of young people.

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good

Staff use physical intervention as a last resort. As a result incidents are rare. When used, staff follow procedures and take time for self-reflection. Staff manage difficult or challenging behaviour effectively and proportionately. Staff work in a considerate manner taking into account young people’s previous experience of trauma and neglect and linking it to current behaviour. Insightful and consistent practice enables young people to develop trusting and positive relationships with staff, leading to an increased sense of worth and positive behaviours over time. Young people have detailed risk assessments that are regularly reviewed by staff. Staff engage young people in regular key working sessions in response to incidents and issues that arise. Risk taking behaviour has decreased such as missing. A social worker says that a young person’s needs, ‘are being managed well and they are not absconding. On the whole this has reduced.’ Young people benefit from

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good

external support from other agencies in respect of drug and alcohol misuse.

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good

Staff complete regular fire drills and tests to ensure young people are clear about what to do in an emergency. However, some elements of the environment are not sufficiently risk assessed, such as young people smoking in their bedrooms. Although, appropriate action is taken at the time this has the potential to compromise young people’s safety. Judgement grade

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good

The registered manager is experienced and suitably qualified and is supported by a stable and motivated staff group. The manager has been registered with Ofsted since the home opened in 2011 and is aware of the strengths and development areas of the service. External and internal monitoring allows the manager to monitor the progress that young people make.

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good

The home has a staff rota that provides consistency to young people. Staff are suitably qualified and trained within areas such as first aid, physical intervention and safeguarding. However, staff have not participated in more specialised training. For example criminal justice, which affects some young people currently, living in the home. Consequently, this limits staff understanding and insight and has the potential to limit the effectiveness of practice.

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good

Staff receive supervision and support from the manager. However, the registered manager does not receive regular professional supervision or have her performance appraised. This stops her receiving effective support and professional challenge to help inform her practice.

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good

Staff are carefully selected and appropriately vetted to care for young people. Staff complete a full induction including all mandatory training prior to working with young people.

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good

The manager challenges other agencies where necessary and raising concerns about practice. This includes challenging placing authorities when they does not receive all appropriate paperwork. This ensure young people receive the care they require.

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good

The home is warm, welcoming and well maintained. Young people have space for communal activities and opportunities for privacy. Young people are encouraged to personalise their bedrooms and make their space their own.

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What the inspection judgements mean

The experiences and progress of children and young people are at the centre of the inspection. Inspectors will use their professional judgement to determine the weight and significance of their findings in this respect. The judgements included in the report are made against Inspection of children's homes: framework for inspection.

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What the inspection judgements mean

An outstanding children's home provides highly effective services that contribute to significantly improved outcomes for children and young people who need help and protection and care. Their progress exceeds expectations and is sustained over time. A good children's home provides effective services that help, protect and care for children and young people and have their welfare safeguarded and promoted. In a children's home that requires improvement , there are no widespread or serious failures that create or leave children being harmed or at risk of harm. The welfare of looked after children is safeguarded and promoted. Minimum requirements are in place, however, the children's home is not yet delivering good protection, help and care for children and young people. A children's home that is inadequate is providing services where there are widespread or serious failures that create or leave children and young people being

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What the inspection judgements mean

harmed or at risk of harm or result in children looked after not having their welfare safeguarded and promoted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's

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Information about this inspection

Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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