Skip to content

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Social care · Social care interim inspection

Children's home run by NH Care Limited in Birmingham

Inspected 17 Feb 2016 · URN SC477796

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Original PDF ↗

Summary

No overall grade in this framework

Julia Wright

What we read, and from where

Click a reading to see it highlighted in the report.

  • Inspection datesingle source

    17 Feb 2016

  • Inspectors verified

    Julia Wright

  • Postcode verified

    B16 0RF

  • URN verified

    SC477796

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

Join free to get a short, plain-English summary of any report.

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+61Positivemore positive than 67% of reports of this type

In line with other reports of this type.

Praiseimprovedeffectivelymake good progresswarmenthusiasticpositivewell supportedstrength
Criticismdeclinednot accurately

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings704w+82
  • What needs to improve174w−50

Strengths

Quoted from the report. Tap to see it on the page.

Concerns

Quoted from the report. Tap to see it on the page.

No strong criticism found.

Next steps

Quoted from the report. Tap to see it on the page.

What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
875
about usual (typical 904)
Reading level
Fairly hard
Flesch 51, typical 48
Average sentence
16 words
Next steps
3
typical 4
Hedged sentences
4%
“some”, “not always”, “most”…

Where the words go

Findings 53%What needs to improve 13%About the inspection 33%

Full report text

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

p.2

children and young people since the most recent full inspection

At the last inspection in August 2015, Ofsted judged the home as good. Two requirements were made, both of which have been met. All areas of the home remain well maintained, including one young person’s room where new flooring has been laid. The home continues to provide a warm, welcoming and homely environment for young people enhancing their self-esteem and self-respect. The registered manager ensures that all necessary documentation is received prior to new staff starting work at the home, safeguarding young people’s welfare. The highly committed registered manager continues to lead an enthusiastic, animated team whose focus is on the safety and welfare of the young people in their care. Young people continue to make good progress in their lives as a result of the care and support they receive from staff. They retain positive relationships with staff which gives them a sense of security and consistency. One parent

p.2

children and young people since the most recent full inspection

commented, ’He has such a good life there. Nothing is too much trouble for staff. They took time to get to know him, and approached him in a different way. I cannot praise them enough’. Most young people remain at school or college and where an education placement is not identified, the registered manager and staff are tireless in working with other professionals to identify one. Where education is provided temporarily at the home, staff have advocated for young people and ensured that they receive home tuition from qualified staff. Consequently, all young people learn and progress. One young person moved to another placement commensurate with his needs. During his stay, staff worked effectively with him and contributed valuable information about his needs ensuring a suitable placement was identified, and assisted with the young person’s transition to a new home. This minimised distress and the young person was prepared for a move.

p.2

children and young people since the most recent full inspection

Young people continue to be well supported and develop independence skills such as preparing food, keeping their rooms clean and tidy, and doing laundry. Confidence and self-esteem grows as they move towards young adulthood. One young person commented, ‘I am doing well. I learn things all the time’. Staff work hard with young people to ensure their safety. A strength of the home is effective behaviour management. Staff identify any potential difficulties or escalations of behaviour and have appropriate strategies in place to defuse situations. Consequently, young people learn about socially acceptable behaviour, and what is expected of them in the home and community. A social worker commented,’ it has been a fantastic placement, their behaviour has really improved’. Since the last inspection, there have been no occasions where young people have been missing from the home. Young people remain fully supported by staff at the

p.2

children and young people since the most recent full inspection

home and in the community reflecting their complex needs. Young people’s safety is further reinforced through individual one to one time with their key workers where they discuss many issues including behaviour, safety and their feelings. They develop an understanding of what safety means and how to look after themselves. Young people’s health remains a priority. Young people’s health has improved as a result of healthy eating and physical exercise. They enjoy community facilities and participate fully in life outside the home enhancing their physical and emotional health. Consultation with young people is embedded in the ethos of the home. Staff strive to ensure that they communicate effectively with young people. They review the techniques they employ and listen to how young people want to communicate with them. Young people feel involved in the running of the home, and say they know how to make a complaint and who to talk to outside the home if they want to. One

p.3

children and young people since the most recent full inspection

said,’ I can say anything to staff’. One requirement is made relating to essential information missing from some young people’s files, namely health assessments, school reports and personal education plans. Staff do not have all the information they need to fully address young people’s needs. In addition, not all records are accurately dated and signed by staff. If young people read their records, this may lead to confusion about when events happened in their lives.

p.3

Information about this children's home

This privately run children’s home can accommodate up to 7 young people who have learning and sensory impairments.

p.4

Recent inspection history

Inspection date Inspection type Inspection judgement

p.4

Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

p.5

Requirement Due date

The registered person must maintain records for each child which include the information and documents listed in Schedule 3 in relation to each child, in particular school reports, personal education plans and health assessments (Regulation 36(1)(a)). 11/03/2016

p.5

Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Ensure that all children's case records are kept up to date and signed and dated by the author of each entry. (The Guide to the Quality Standards, page 62, paragraph 14.3).

p.5

What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

p.6

Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

p.7

Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

p.7

Discuss this inspection

Members compare notes on inspectors and inspections here. Join free to read and post.

Join the discussion