Children's home run by Keys Nhcc Ltd in Rossendale

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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children and young people since the most recent full inspection

The home has developed since the last inspection. The registered manager and staff have worked hard to meet the requirements and recommendations made at the last inspection. The quality of recording and management oversight has improved.

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children and young people since the most recent full inspection

The young person has made significant progress since the last inspection. He has engaged with education and his tutor has described him as a ‘polite young man’. The registered manager has been tenacious at finding a school placement for him. School and staff are working with him to try to alleviate any anxieties regarding returning to school. Whilst this is still in the process of happening, staff are mindful of the young person’s feelings and recognise the impact of this on his emotional wellbeing. The young person’s independent reviewing officer said: ‘Progress is being made and this will continue as he now has everything that he needs in place. Staff are good; they are attentive, sympathetic and listen to him’.

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children and young people since the most recent full inspection

The young person is excelling in his hobby of football. Staff are supportive and promote his strengths. They are exploring scholarships with football clubs for him and are keen to support him in his ambitions to be a professional footballer. Staff are ambitious for him and want him to achieve. They have sourced books for the young person regarding his culture and heritage as well as books regarding young people’s experiences of living in a children’s home. The registered manager has started to make changes to the home environment to make it more conducive to meeting a young person’s needs, such as getting games. However, it is not a homely environment; it lacks personalisation and soft furnishings and is in need of redecoration.

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children and young people since the most recent full inspection

The level of individualised care staff provide to the young person has improved. Staff know him and have formed positive relationships with him. They regularly review behaviour management plans with him and monitor his progress. At the last inspection, the young person struggled to engage with staff; this has improved and he is able to talk about his feelings regarding subjects such as education and his future. Staff have worked hard to build up this trust and positive relationship with him. This is a significant improvement.

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children and young people since the most recent full inspection

The registered manager has worked hard to meet the requirements made at the last inspection. She has improved partnership working with agencies to ensure that the young person gets the input he needs. She continuously reviews the young person’s progress and she is reflective with staff regarding effective interventions. The home is delivering care in line with its statement of purpose.

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children and young people since the most recent full inspection

The young person is safe and learns to become increasingly safe. There is close and cohesive work between agencies to promote the young person’s safety, leading to a low number of incidents. When there are incidents of aggressive behaviour, these are well managed and staff allow the young person to have time to calm, which is effective. Consequences are consistent and the young person engages with staff to think about what consequences he thinks are appropriate. Physical interventions are rare and staff focus on de-escalation. After a physical intervention, he has not had opportunity to share his feelings about the physical intervention itself and have his views recorded.

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children and young people since the most recent full inspection

Staff manage missing incidents robustly. When the young person does not return from free time at the specified time, consequences are put into place. Staff complete debriefs with him, enabling him to see how decision making impacts on his safety and wellbeing. However, the young person has not received a return interview after he has been missing. The registered manager has requested this from the placing authority.

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children and young people since the most recent full inspection

Management oversight continues to be robust. The registered manager reviews every incident and drives improvement; for example regarding staff recording of incidents. The registered manager is committed to ensuring that the young person has the best care possible in order to make progress. As a result, she has established strong and effective working relationships with a range of professionals, such as the therapist, CAMHS, the youth offending service and education. The youth offending worker said: ‘The young person’s level of maturity has grown within this placement. It has done a lot for his self-confidence. The staff and registered manager always engage with me. We all interlink really well together’.

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Information about this children's home

This is a privately owned home. It is registered to care for one young person with emotional and behavioural difficulties.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Ensure that children's homes are homely, domestic environments. (The Guide to the Quality Standards, page 15 paragraph 3.9)

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Recommendations

 Ensure that expectations of standards of behaviour are high for all staff and children in the home. Positive behaviour and relationships should be reinforced, praised and encouraged; poor behaviour should be challenged and discussed. (The Guide to the Quality Standards, page 39 paragraph 8.11)

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Recommendations

 Ensure that when a child returns to the home after being missing from care or away from the home without permission, the responsible local authority provides an opportunity for the child to have an independent return home interview. Homes should take account of information provided by such interviews when assessing risks and putting arrangements in place to protect each child. (The Guide to the Quality Standards, page 45 paragraph 9.3)

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Recommendations

 Ensure that any child who has been restrained are given the opportunity to express their feelings about their experience of the restraint as soon as is practicable, ideally within 24 hours of the restraint incident, taking the age of the child and the circumstances of the restraint into account. (The Guide to the Quality Standards, page 50 paragraph 9.60)

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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