Children's Home, Residential special school run by SES Turnstone Limited in Norfolk

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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children and young people since the most recent full inspection

The registered manager has addressed the requirements and recommendations from the previous inspection. If a young person goes missing, staff organise an interview for them with an independent person. The registered manager is organising a more consistent arrangement for these interviews, particularly if the young person is placed some distance from home. Staff ensure that any incidents of restraint are recorded fully and in a timely fashion. The management team are mindful that all young people need to build a strong sense of identity and are taking action to try to encourage this. Staff place the needs of young people at the centre of their deliberations and use feedback from both individual and residents meetings to inform their practice.

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children and young people since the most recent full inspection

Staff and managers follow a comprehensive process when considering any new admission. This ensures that they can meet the needs of any new arrival and that they are compatible with the current group. Managers always meet the young person in advance to hear their views and describe the home. In turn, young people come to visit and meet their key staff team. As a result they know what to expect and this helps them settle.

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children and young people since the most recent full inspection

Staff know young people well and work as a team to meet their emotional and behavioural milestones and educational goals. Staff develop bespoke programmes which can include academic and practical subjects and work experience. For some, this can be a new experience. The social worker for one young person young people who have not been in school for many months said: ‘He knew from the beginning that he was expected that he go to education. He loves routines and they made use of that and wrapped his programme round his interests so he really engaged.’

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children and young people since the most recent full inspection

It is central to the ethos of the home that staff consider all activities as learning opportunities. They agree goals with the young people and assess any risks. Young people may use the local gym, follow their choice of sports or get involved in on- site competitions which can enhance their social and budgeting skills. Young people are calm and relaxed with their workers and make their views known and expect to be listened to. As a result their self- confidence improves.

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children and young people since the most recent full inspection

Parents and most social workers confirm that staff and managers work closely with them. Young people are aware of this and it helps them feel secure. The mother of one young person said: ‘They involve me in everything, we work as team and he is so much better, the calmest he has ever been in his life.’

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children and young people since the most recent full inspection

The management team actively monitor the care that young people receive to ensure that they are safe and benefitting from their stay. The team reviews any notifications and monthly reports of incidents of missing, restraint, sanctions and complaints. As a result they are able to provide a commentary and action plan to address significant incidents. The management team benefits from robust external monitoring which help them reflect on changing circumstances. The registered manager said: ‘We build everything around young people. We talk to them about what they want so their views are represented in their individual plans, residents meetings.’ Young people benefit from this tightly knit and purposeful approach.

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Information about this children's home

The home is managed and run by a private company. It provides residential care for up to eight young people with emotional and behavioural difficulties. Education may be provided on the same site.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

06/11/2014 CH - Interim improved effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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