Children's Home run by Progress Children’s Services Ltd in Walsall

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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children and young people since the most recent full inspection

Staff at this children’s home are making a positive difference to the lives of young people with complex needs and learning disabilities. The effective quality of care is enabling them to achieve better outcomes than expected. Family members and professionals consistently comment on staff’s proactive approach to ensuring needs are addressed. As one health professional observed ‘they go that extra mile. Staff demonstrate a superb commitment to the young people they care for ’. This means young people make progress in all areas of their development. Many of the young people living here have complex health care needs. Staff effectively communicate with a wide range of specialist health care professionals to ensure they receive appropriate and timely services. When young people require hospital admissions they ensure there are familiar staff with them throughout their stay. They are sensitive to their changing needs as they grow up and source new

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children and young people since the most recent full inspection

adaptations to monitor their wellbeing for example specialist epilepsy mattresses that require less intrusive monitoring by staff. Staff are committed to expanding their range of skills to address ongoing health care needs and have recently been trained in the of use hydro therapy. As one family member commented their care is ‘spot on’. Young people’s ‘voices’ are central to routines in the home. Staff consistently liaise with education professionals to ensure that there is a coordinated approach to supporting young people communicate effectively. Staff undertake regular individual work sessions with young people using a variety of verbal and non- verbal communication tools. These are appropriately recorded to reflect their wishes. This ensures that young people’s views and wishes are incorporated into personalised support plans. This promotes their self-esteem and confidence. Young people are happy and relaxed in the company of staff and enjoy a varied

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children and young people since the most recent full inspection

range of in-house and community activities. Staff are proactive in ensuring that young people’s disabilities do not hinder their ability to participate in activities. As a result, young people are continually encouraged to participate in a range of activities in the local community including visits to ice shows, sporting events and theatre productions. This positively impacts on their self-esteem and confidence. Since the last inspection there had been improvements in the effectiveness of young people’s placement plans, which are comprehensive, regularly updated and reflect their views and wishes. Monitoring tools have been strengthened and are informed by structured staff targets. Staff receive bespoke training to ensure that they are able to support young people’s complex needs. Staff meetings are effectively used to promote practice with staff members leading workshops to address specific practice areas including

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children and young people since the most recent full inspection

kitchen safety and medication. Staff receive regular and effective supervision. These formal meetings evaluate their practice and identify areas for development. This ensures they have the skills, experience and knowledge necessary to consistently respond to young people’s needs and support their development. Young people’s safety and welfare are continually promoted. There have been no safeguarding concerns raised since the last inspection. Staff devise personalised risk assessment for young people that identify their specific vulnerabilities and promote their welfare and safety. Young people have complex needs and staff ratios ensure that they are constantly supported throughout the day to stay safe. As a consequence young people do not go missing. There has been one complaint since the last inspection. This has been suitably resolved. The registered manager addresses all concerns in a timely manner and

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children and young people since the most recent full inspection

makes a detailed record. This promotes young people’s welfare and safety. There are robust medication administration systems are in place and these are regularly reviewed and externally audited to reduce the potential for errors to occur. This effective practice means that young people are safe in the home because their health needs are continually monitored. Partnership working is strong. Staff regularly liaise with schools, young people’s families, health services and placing authorities. All are consistently positive about the quality and regularity of the information they receive. As a result, young people experience an integrated approach to meeting their complex needs and promoting their welfare .Staff effectively challenge services where they consider plans do not adequately meet young people’s needs. This ensures that young people make significant progress in all aspects of their development, taking account of their

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children and young people since the most recent full inspection

starting point. The two requirements made at the last inspection have been addressed .There are no requirements or recommendations as a result of this inspection.

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Information about this children's home

The home provides care and accommodation for up to five young people. The service is available to children and young people with a learning disability, a physical disability, sensory impairment or any combination of the three. The service is operated by a private organisation.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

11/03/2015 CH - Interim improved effectiveness

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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