Children's home run by Keys Child Care Limited in Telford and Wrekin

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness.

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children and young people since the most recent full inspection

Although there have been some changes to the resident group of young people since the last inspection, they are all still making good progress in comparison to their previous circumstances. For example, school attendance has improved significantly for the newest young person, patterns of anti-social behaviour and offending have also reduced and missing from care episodes are now infrequent. Risky behaviours are reducing because the staff team have been able to successfully steer young people away from behaviours and attitudes that have had a negative impact on their lives previously. Young people still face some difficulties and challenges but they are being provided with the right care and support to help them positively move on in their lives.

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children and young people since the most recent full inspection

Because of this progress, higher staffing ratios have decreased as young people have stabilised and started to take more responsibility for themselves. Young people are supported to develop their social skills and behaviours, enabling them to form and sustain more appropriate interactions with staff, each other and family members. This stability has also helped young people develop their relationships outside of the home by expanding their friendship networks through their chosen leisure activities.

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children and young people since the most recent full inspection

The three requirements and one recommendation made at the last inspection have been addressed by the registered manager and provider organisation. New arrangements are now in place that ensures monthly monitoring visits are carried out by an independent person. Quality assurance and monitoring systems have been reviewed and updated with the introduction of a new reporting format. New guidance has been introduced to support staff practice around young people who choose to use e-cigarettes.

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children and young people since the most recent full inspection

The staff team continue to place a high importance on building positive, constructive relationships with young people that helps them to cope with their difficulties. Young people’s emotional well-being and safety is a priority and factors that affect this area of need are well known to the team. Young people who are sometimes emotionally troubled are provided with effective care that helps them deal with their distress in less harmful ways. Young people are now more able to manage their feelings without resorting to physically hurting themselves.

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children and young people since the most recent full inspection

Where disclosures or events of a potential child protection nature occur, the registered manager works effectively and in partnership with other agencies to ensure information is appropriately shared. This means that the registered manager can link with a range of professionals and services that help promote and safeguard an individual’s well-being. Young people’s safety and protection is prioritised when risks or concerns are discovered or reported.

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children and young people since the most recent full inspection

Young people continue to benefit from being looked after by a stable and consistent team of staff who are well supported by each other and the registered manager. Monitoring and quality assurance processes are used to help determine the quality of the service being provided and how well needs are being met. The registered manager has gathered some evidence from a number of sources to help determine this. For example, returned questionnaires from external professionals who are involved with young people living in the home are positive overall. Feedback highlights, ‘a friendly atmosphere’ and the ‘child centred’ approach taken by the team. Staff are also singled out as being ‘friendly’ and having ‘good working relationships.’

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children and young people since the most recent full inspection

Young people are provided with safe and comfortable accommodation which is clean and tidy. Young people can personalise their bedrooms as their behaviour stabilises and settles. However, some of the home’s décor and furnishings are a little shabby and in a worn condition such as kitchen fittings, wall coverings and lounge furniture. Although the home has an on-going plan of maintenance and upgrades it is not clear when these matters will be addressed. Currently, young people’s comfort is not being fully promoted through the overall standards of accommodation provided.

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Information about this children's home

This home is registered for two children and young people with emotional and/or behavioural difficulties. It is owned and managed by a private company.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

26/02/2015 CH - Interim Improved effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

12. The protection of children standard.

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Requirement Due date

In order to meet the protection of children standard the registered person must ensure that children are protected from harm and enabled to keep themselves safe. (2)(d)

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. This is in relation some of the home’s décor, furnishings, fixtures and fittings. 31/03/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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