Children's Home run by Cambian Childcare Limited in Shropshire

children and young people since the most recent full inspection

This home was judged Requires improvement at the full inspection. At this interim inspection Ofsted judge that it has declined in effectiveness .

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children and young people since the most recent full inspection

Since the last inspection, there has been insufficient improvement in the home. This relates to staff’s management of young people’s challenging behaviours and a lack of development in practice after safeguarding incidents have occurred.

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children and young people since the most recent full inspection

The last inspection raised six requirements. Two of these have not been met. These are in relation to staff lack of understanding regarding their safeguarding roles and responsibilities and a lack of direct work with young people to help them prepare for independence. These requirements have been raised again, in addition to three fresh regulatory shortfalls

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children and young people since the most recent full inspection

Some young people do not make consistent progress. There is a lack of robust and consistent boundaries to encourage and enable young people to attend and engage in school. Staff do not always put consequences into place to help young people learn about acceptable behaviours. Young people say that they feel confused about what is, and is not, expected of them and the repercussions of certain behaviours. Staff do not complete independence work, leaving young people ill equipped for their transition into independence. This was highlighted at the full inspection and as yet the requirement has not been met.

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children and young people since the most recent full inspection

Behaviour management is weak. There is a lack of individualised behaviour management plans, meaning that staff do not have the guidance they need to be able to manage incidents and risks. Staff do not always adhere to the behaviour management plans which are in place. For example, they do not talk to young people about the reasons for their emotional outbursts and there is an emphasis on unnecessary containment, such as locking doors in the home, when young people are upset. This has impacted on young people’s feelings towards staff and the home. A young person said: ‘Staff aren’t supportive. It feels like its staff versus kids all the time’.

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children and young people since the most recent full inspection

Poor risk management plans have led to potentially unsafe situations as they do not provide staff with the guidance they need to effectively manage the risk taking behaviours of young people. Staff do not review incidents in a timely manner or reflect on alternative risk management strategies. Young people’s views regarding incidents, and the way in which staff managed them, are not incorporated into practice. Staff work reactively with young people and they do not consistently attempt to de-escalate situations with young people. Despite ineffective behaviour management, physical interventions remain low, as do any missing from care incidents.

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children and young people since the most recent full inspection

Management monitoring is weak. There is a lack of management review of incidents, or learning from them. There is a consistent staff team now; however, the majority of the staff team are within their probationary period and so are very new to the service. As a result, they do not have the experience and knowledge to know how to effectively manage young people’s behaviours.

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children and young people since the most recent full inspection

Since the last inspection, two young people have moved from the home and two young people have been placed. Young people have had well-planned moves into the home and have had the opportunity to visit the provision prior to their arrival. The manager is aware of the strengths and areas of development for the home and in order to be able to provide good quality care to young people.

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children and young people since the most recent full inspection

There is an improvement in partnership working. The management team tenaciously follow up on young people’s complaints with placing authorities. Staff are starting to work much closely with the clinical team.

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Information about this children's home

The home may provide care for up to four children and young people. It is a privately owned provision which provides a 12 month therapeutic service for young people at risk of, or involved in, child sexual exploitation.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

24/02/2015 Interim declined in effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

6: In order to meet the quality and purpose of care standard, the registered person must ensure that staff

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Requirement Due date

(b) (ii) protect and promote each child's welfare

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Requirement Due date

(iv) provide personalised care that meets each child's needs, as recorded in the child's relevant plans, taking account of the child's background

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Requirement Due date

(vi) help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult

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Requirement Due date

3 (c) (i) (c) that the care is delivered by a person who has the experience, knowledge and skills to deliver that care 11/03/2016

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Requirement Due date

7: In order to meet the children's views, wishes and feelings standard, the registered person must ensure that staff

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Requirement Due date

(2) (a) (iii) help each child to understand how the child's views, wishes and feelings have been taken into account and give the child reasons for decisions in relation to the child 11/03/2016

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Requirement Due date

11: In order to meet the positive relationship standard the registered person must ensure that children are helped to develop, and to benefit from, relationships based on

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Requirement Due date

(b) an understanding about acceptable behaviour

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Requirement Due date

(2) (a) (xi) the registered person must ensure that staff de- escalate confrontations with or between children, or potentially violent behaviour by children 11/03/2016

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Requirement Due date

12: In order to meet the protection of children standard the registered person must ensure that staff 11/03/2016 (a) (v) understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person.

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Requirement Due date

13: In order to meet the leadership and management standard the registered person must ensure that they

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Requirement Due date

(f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home. 11/03/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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