Children's Home run by Phoenix Learning & Care Holdings Limited in Devon

children and young people since the most recent full inspection

This home was judged Good at the full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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children and young people since the most recent full inspection

Since the previous inspection in November 2015 a qualified, committed and extremely experienced registered manager has continued to lead the home effectively. She supervises a staff team that have a wealth of experience and a very good understanding of the young person living in the home. As a result, the young person receives an excellent level of care and support that has enabled them to make significant improvements to their outcomes.

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children and young people since the most recent full inspection

The manager has suitably dealt with the requirements made at the previous inspection. She has ensured all staff have access to a good range of training, and new staff receive an appropriate induction. In doing so she has ensured all staff are suitably equipped to meet the needs of the young person. In addition the manager and staff team routinely refer to research and use reflective supervision and appraisals to further their knowledge ensuring their practice is underpinned with up-to-date learning.

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children and young people since the most recent full inspection

A key strength of the manager and staff team is their understanding of, and the importance they place, on the home being homely, relaxed and safe. It is very well maintained and decorated to a high standard. There are pictures and ornaments around the home that give a clear indication of the identity of the young person living in the home. Records kept by staff indicate the young person has been consulted and included in any refurbishment or decoration decisions. For example, during the course of the inspection the young person’s bedroom carpet was being updated to reflect the young person’s wishes. This attention to detail ensures the young person feels valued and listened to.

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children and young people since the most recent full inspection

The young person has made significant progress especially in respect of their education and behaviour. He continues to attend school regularly and a recently reviewed personal education plan indicates good progress and engagement. Most impressively is the young person’s improvement in their behaviours.

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children and young people since the most recent full inspection

Well audited records indicate there have been no incidents of physical intervention and no episodes of the young person going missing. Sanctions are not being used. Instead the manager and staff spend time listening and talking with the young person, and will use rewards to celebrate their achievements.

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children and young people since the most recent full inspection

Trusting and respectful relationships have developed between the young person and staff. Coupled with the impressive progress in the young person’s behaviours, the staffing ratio has reduced from 2:1 to 1:1 support and care. This progress and these improvements are recognised within a range of recording tools kept within the home.

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children and young people since the most recent full inspection

The manager and staff team works effectively in partnership with all external agencies such as health services and the young person’s family. While there has been no notifiable or reportable incidents since the last inspection staff have an excellent understanding of the procedures and processes. The staff member spoken to is confident in their role in ensuring the young person is safe and policies are reviewed to ensure they are effective.

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children and young people since the most recent full inspection

The managers monitoring systems are effective. Staff supervision is up to date, and the independent visitor’s reports are detailed, structured and constructive. The manager’s experience and knowledge of how to manage and lead a home is clearly evidenced within their quality assurance reviews. Actions to maximise the home’s improvement are threaded throughout the homes development plan, and there is strong evidence of how the young person is consulted and included in the process.

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children and young people since the most recent full inspection

During the course of the inspection there was one weakness identified. This related to the statement of purpose. The document refers to a therapeutic intervention called THRIVE being available. This is currently not available and therefore, a requirement is made to ensure the document is reviewed. This weakness does not impact adversely on the well-being of the young person.

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Information about this children's home

The home provides care and accommodation for one young person of either gender. The home is operated by a private company.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

13/03/2015 CH - Interim sustained effectiveness

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person must keep the statement of purpose under review and, where appropriate, revise it; and notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 13 (3)(a)(b)) 29/02/2016

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What the inspection judgements mean

At the interim inspection we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children's homes: framework for inspection.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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