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Social care · Children's home inspection (SCCIF)

Children's Home run by Anderida Adolescent Care Ltd in East Sussex

Inspected 4 Jan 2016 · published 2 Feb 2016 · URN SC028536

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Summary

What we read, and from where

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  • Inspection date verified

    4 Jan 2016

  • Inspectors verified

    Liz Driver

  • Helped and protected verified

    Good

  • Overall effectivenesssingle source

    Good

  • Postcode verified

    BN22 8HR

  • URN verified

    SC028536

Page 1 of 11
Page 1 of the report

Deep dive

What this report says

In plain English

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Grade profile

Each judgement on its scale, weakest to strongest.

  • OverallGood
  • Helped and protectedGood

70% of comparable inspections in the last three years were graded Good (12,716 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+38Positivemore positive than 50% of reports of this type graded Good
OutstandingGoodRIInadequate

In line with other reports of this type graded Good.

Markers show where typical reports of each grade sit.

Praisestrongeffectivemake good progresstrusting relationshipsnurturingsafeclear
Criticismerrorsseriously

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsWhat needs to improveAbout the inspection positive critical
  • Findings190w+52
  • What needs to improve155w−43

Strengths

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Concerns

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No strong criticism found.

Next steps

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What the report dwells on

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
11
Words of findings
339
shorter than usual (typical 1319)
Reading level
Hard
Flesch 44, typical 51
Average sentence
16 words
Next steps
3
typical 4
Hedged sentences
0%
“some”, “not always”, “most”…

Where the words go

Findings 9%What needs to improve 8%About the inspection 83%

Full report text

Good

The children's home provides effective services that meet the requirements for good.

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The children's home provision is good because:

 The management of the home is strong and effective. The Registered Manager leads by example and develops her staff team well. Staff genuinely care for young people and provide good support for them to succeed.  Young people make good progress at this setting, taking their starting points into account. They receive high levels of support to enable good attendance in education and to change their behaviours.  Care planning is of a good standard. The staff know individual needs and young people are well informed of their specific targets. Cross referencing records would enhance management audits.  Young people are listened to and their views and opinions taken seriously, young people have a say in the running of the home. Staff form trusting relationships in a nurturing environment.  The Registered Manager has developed strong working relationships with a wide range of external agencies that enhance the protection of young

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The children's home provision is good because:

people and improves outcomes.  The home provides a safe environment for small group living. However, a protocol for managing medication errors is not in place.

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home; in particular implement and make clear to staff the protocol for managing medication errors (Regulation 23 (1)) 29/02/2016

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s): Improve the recording of records so they enable easier monitoring and auditing, in particular the referencing of one record to another. For example, a significant event recorded in one log and then transferred to another needs to be better referenced. (The Guide to the Quality Standards, page 55, paragraph 10.24)

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Information about this children's home

 This is a privately owned children’s home which is registered to accommodate two young people who have emotional and behavioural difficulties.

p.5

Recent inspection history

Inspection date Inspection type Inspection judgement

p.5

Recent inspection history

26/02/2015 Interim Improved effectiveness

p.5

Recent inspection history

15/03/2013 Interim Satisfactory progress

p.5

Good

Young people make good progress across all aspects of their lives. For those young people with previously poor or no school attendance, staff work hard to re-engage them successfully into education. Staff work closely with education provisions. They provide effective support for those young people struggling with their education. As a result current young people have made significant progress considering their past attendance rates.

p.6

Good

Young people receive a good quality of care and staff are very well informed of individual needs. A good standard of care plans enables staff to provide a consistency of care. These plans contain detailed information about each young person’s needs and how staff should manage them. As the result of interventions, such as therapeutic treatment, young people make good progress in forming healthy attachments, processing feelings and learning to relate to others.

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Good

A particular strength of the home is the trusting relationships staff form with young people. Staff provide a nurturing and warm environment that young people respond to positively. ‘Staff are there for me, and the staff are cool’ said one young person.

p.6

Good

Staff support young people to access a wide range of activities of their choice. Staff also encourage young people to try new activities. Current young people enjoy swimming, going to the cinema and playing rugby. For one young person, learning to swim has been a very positive outcome of an activity initially encouraged by staff. Their views are taken seriously and are central to the running of the home.

p.6

Good

Young people receive encouragement to make healthy life style choices, from exercise to healthy eating. Meal times are very social occasions and young people enjoy cooking, for example making a full roast dinner. Trained staff safely administer medication. Written procedures enable staff to deliver safe practice although there is not a protocol for the management of medication errors. The occurrence of errors is very low.

p.6

Good

Staff work hard to facilitate positive contact for each young person and their family. Records clearly show authorised and restricted contact arrangements.

p.6

Good

Transition arrangements are in general well planned. The Registered Manager strives to ensure a smooth transition process. The good quality care planning plus supportive and nurturing care from members of staff enables young people to make good progress and to experience living in a home where their views are valued. Young people gain better understanding of their behaviours and past history and know that staff are genuinely concerned for their wellbeing.

p.6

Good

Safeguarding policies and procedures are clear and robust. Staff members are aware of the procedures and of their implementation in practice. Young people are kept safe by a staff team who demonstrate very good knowledge of safeguarding practices.

p.7

Good

Staff are trained in recognising actual or potential harm or abuse. A designated member of the senior leadership team leads on safeguarding in relation to referrals and seeking advice from external safeguarding authorities. The senior leadership team keep under review safeguarding records. Information sharing is prompt and effective. Strategies put in place, combined with members of staff genuine concern for the welfare of any young person in their care, result in young people saying that they feel safe and cared for.

p.7

Good

Staff have a good knowledge of e-safety and child sexual exploitation. There are co-operative relationships with external agencies for supporting young people with risks associated with sexual exploitation and going missing. Staff support young people to understand the risks associated with all forms of social media. Risk assessment around e-safety and child sexual exploitation informs staff how to manage individual and group risk. As a result, individual risks have decreased significantly.

p.7

Good

Behaviour management systems ensure young people’s behaviour is safely managed. A calm and skilled approach is adopted to diffuse evolving incidents. The home’s preferred method of behaviour management is `non- violent resistance’ which has had a considerable impact on young people’s behaviour, resulting in a significant decrease in the need for physical interventions. Over time young people develop more appropriate ways of communicating their feelings to others.

p.7

Good

Recruitment arrangements are robust. Only those adults assessed as suitable to work with young people are appointed. Young people live in a safe environment where all health and safety checks are carried out. Judgement grade

p.7

Good

The Registered Manager has seven years’ experience of residential childcare and has been the manager at this home for three years. She has a Level 5 Diploma in Leadership and Management for Residential Childcare and fulfils her responsibilities to a very good standard. She us supported by senior leaders in the organisation.

p.8

Good

The staff members develop caring and professional relationships with young people. Young people respond extremely well to these relationships. The staff are suitably trained to deliver care in line with the home’s ethos as set out in the statement of purpose. They also receive specialist training so they can meet the needs of the young people. Young people are treated with dignity and respect.

p.8

Good

Members of staff receive good levels of support. Monthly supervision sessions enable them to reflect on their performance as well as the impact of working with young people who can be challenging. A psychologist leads group supervision sessions and this enhances staff approaches to their work. As a result, staff members are more able to reflect on their practice. Staff are provided with a wide range of training; this enables them to develop their skills and knowledge.

p.8

Good

Monitoring of the service is good. Auditing systems in place address any areas that require improvement and inform future planning. Senior leaders across the organisation, together with the Registered Manager, have clear oversight and input into the structured quality assurance processes. They know the strengths and weakness of the home and have suitable development plans in place. An independent visitor provides an objective view; any recommendations made are actioned by the Registered Manager. Improved referencing across logbooks would allow an easier flow of information for monitoring purposes.

p.8

Good

The home’s statement of purpose meets the required standard. It contains clear information that enable professionals to have a good overview of the service when making placement decisions.

p.8

Good

The home is well equipped, well maintained and homely. Facilities are up to date and meet the needs of the young people. The Registered Manager and staff continually strive to improve this setting to benefit young people.

p.8

What the inspection judgements mean

The experiences and progress of children and young people are at the centre of the inspection. Inspectors will use their professional judgement to determine the weight and significance of their findings in this respect. The judgements included in the report are made against Inspection of children's homes: framework for inspection.

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What the inspection judgements mean

An outstanding children's home provides highly effective services that contribute to significantly improved outcomes for children and young people who need help and protection and care. Their progress exceeds expectations and is sustained over time. A good children's home provides effective services that help, protect and care for children and young people and have their welfare safeguarded and promoted. In a children's home that requires improvement , there are no widespread or serious failures that create or leave children being harmed or at risk of harm. The welfare of looked after children is safeguarded and promoted. Minimum requirements are in place, however, the children's home is not yet delivering good protection, help and care for children and young people. A children's home that is inadequate is providing services where there are widespread or serious failures that create or leave children and young people being

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What the inspection judgements mean

harmed or at risk of harm or result in children looked after not having their welfare safeguarded and promoted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's

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Information about this inspection

Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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