Children's Home run by Crusoe Care Limited 06843979 in East Sussex

Good

The children's home provides effective services that meet the requirements for good.

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The children's home provision is good because:

 Since registration in March 2015 the home has provided good quality care for one young person.  Staff members have supported a young person well in preparation for adult life. The young person has formed trusting relationships with staff.  The home is well presented, clean and homely. It is a place of calm. The young person respects the environment he lives in.  Staff work hard to support the young person so he can develop self- confidence and self-belief.  The staff work hard to encourage the young person to engage in education, employment and attending courses provided by charities, for example The Princess Trust.  The staff know the young person well and have seen good progress in areas such as education and behaviour.  The voice of the young person is clearly heard through many avenues, for example chairing his own placement review, daily interaction with staff and the Registered Manager.  The Registered Manager and Responsible Individual are present at the

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The children's home provision is good because:

service on a daily basis. They have good oversight of practices and relationships with the young person.  The Registered Manager continues to develop the service and has developed positive networking with other organisations.

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Information about this children's home

This children’s home is registered to provide care and accommodation for up to 2 children with emotional and/or behaviour difficulties. It was first registered in March 2015. Accommodation is provided in a semi-detached residential house. It is owned by a private company who have one other small children’s home, located very close by.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered person must ensure that all employees undertake appropriate continuing professional development; specifically training on the Prevent Duty. (Regulation 33(4) (a)) 30/01/2016

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Requirement Due date

The registered person must compile in relation to the children’s home a statement of purpose which covers the matters listed in Schedule 1; specifically more detail about who to contact if a person wants to make a complaint and more detail of the experience and qualifications of staff. (Regulation 16 Schedule 1(6)(19)) 30/01/2016

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

ensure the medication policy provides detail for staff to follow if an error in administration occurs. (The Guide to the Quality Standards page 35, paragraph 7.15)

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Recommendations

ensure the missing person’s policy contains detail regarding return interviews, particularly the need for the responsible local authority to provide an opportunity for children to have an independent return home interview. (The Guide to the Quality Standards page 45, paragraph 9.30)

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Good

The home has provided care and accommodation for one young person since its registration in March 2015. The young person transferred from another children’s home owned by the same company. His progress over time has been considerable. This was his last week at the service prior to transitioning back to his local authority as a care leaver.

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Good

The home presents as a warm and caring environment where the young person feels comfortable. He enjoys the company of the staff and having his own individual private time. The staff have worked closely with him to provide independent and life skills for a successful transition into adult life. At times, when he has struggled to engage, staff look for different methods to re-engage him.

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Good

The young person is fully supported with education and employment. Staff have supported him in his chosen type of education and preferred employment career. In addition, accessing charities such as The Princess Trust, has enabled him to increase his self-esteem and social interactions.

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Good

The young person is able to express how he feels and contributes to the running of the home. He chooses the activities he enjoys; particularly playing computer games. Staff encourage physical activities to balance his interest in computer games. This enhances the healthy lifestyle choices that staff encourage him to make. The young person has been able to access health services to address any health issues. Good progress has been made in personal care and keeping his own space clean and tidy. He has gained budgeting skills and is competent in planning, shopping and preparing his own meals. Medication is safely administered in line with the service’s medication policy. This does not however contain information on how to manage medication administration errors if they should occur. There have been no errors since registration.

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Good

The young person is given clear information of how to raise a concern or make a complaint. He has not done so since being at the home. Judgement grade

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Good

The young person feels safe at the service and has enjoyed living at the home. He has recently expressed a desire to stay, post 18 years, however the Registered Manager has worked closely with his placing social worker to ensure a successful transition, in line with his pathway plan.

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Good

Staff are well informed of safeguarding and child protection matters. They are able to identify abuse, harm and other concerns and refer to the most appropriate external safeguarding agency. The service’s policy works in accordance with the local safeguarding and child protection procedures. Contact has been made with the local authority designated officer (LADO) although no referrals have been required. Staff have completed additional training on child sexual exploitation so they are able to identify concerning behaviours. The Registered Manager is soon to attend training on the Prevent Duty; which will extend their knowledge of the current triggers and referral procedures. The staff team are due to receive training in the near future. Staff know the whistle blowing procedures, although none have been made.

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Good

Effective health and safety measures, including fire safety provide a safe environment for the young person to live in. Regular checks ensure good standards of safety are maintained. The young person and staff know how to respond in case of fire.

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Good

The staff assess risks and the outcomes of any assessments are used to inform staff of concerns so risks can be minimised. Staff discuss the young person’s behaviours and progress at staff meetings and individual supervision sessions. This ensures there is consistency in delivering care and that strategies are consistently applied. Staff are clear of acceptable behaviours and have a good understanding of individual triggers. Staff promote positive behaviour and no physical interventions have been carried out since registration. There are no reports of the young person going missing, however there is a clear protocol in place if required. This protocol does not contain detail of the local authority’s responsibility in providing an independent return interview. Currently this has no impact as there are no incidents of the young person going missing, however for future children this needs to be in place. The use of sanctions is rare. There is a clear policy on

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Good

acceptable and non-acceptable sanctions staff can apply.

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Good

Staff have developed a very good e-safety and gaming policy. It works in accordance with the European gaming information age related system. Young people agree to submit their gaming machines to staff for checks on a regular basis. All placing social workers and young people are made aware of this practice at admission. This protects young people from inappropriate contacts. No new staff have been recruited since registration in March 2015. Recruitment procedures ensure only suitably checked individuals are able to work with children and young people.

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Good

The young person is treated fairly, with dignity and respect and experiences no form of discrimination.

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Good

The Registered Manager has suitable qualifications and experience to fulfil his role. He is also the Registered Manager for a second home in the organisation. Both homes are located close to each other and he is visible in both on a daily basis. He is effective in managing both homes.

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Good

The home benefits from having a stable staff team, who work across both registered children’s homes. As a result the young person has received continuity in the staff who care for him.

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Good

Since registration the manager has forged links with other providers and local authorities through attendance at networking groups. This has resulted in the further development of policies; particularly around the recording of monitoring practices and care planning.

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Good

Systems for monitoring the home enables the Registered Manager and staff to develop and improve the quality of care. Monthly independent visitor reports are detailed and are supplied to Ofsted. The Registered Manager acts on any recommendations made as a result of monitoring visits.

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Good

The service’s complaint process works well; with one concern raised by a neighbour about noise that was managed effectively. The Registered Manager communicated directly with the neighbour to ensure a good outcome.

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Good

The statement of purpose sets out the ethos of the home. This enables placing social workers to make suitable placement decisions. Although a thorough statement of purpose it lacks required detail in the following areas; individual contact details of who to raise a complaint to and individual details of staff qualifications and experience.

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Good

Staff receive regular supervision and training which ensures they are competent in their roles and up to date with care practices. Team meetings allow staff to share and express their views and opinions. The Registered Manager supports his staff team well.

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Good

There are very good links with educational settings and staff support on a daily basis, if required. The good communication with educational settings and employers has resulted in improved attendance and attainment for the young person.

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What the inspection judgements mean

The experiences and progress of children and young people are at the centre of the inspection. Inspectors will use their professional judgement to determine the weight and significance of their findings in this respect. The judgements included in the report are made against Inspection of children's homes: framework for inspection.

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What the inspection judgements mean

An outstanding children's home provides highly effective services that contribute to significantly improved outcomes for children and young people who need help and protection and care. Their progress exceeds expectations and is sustained over time. A good children's home provides effective services that help, protect and care for children and young people and have their welfare safeguarded and promoted. In a children's home that requires improvement , there are no widespread or serious failures that create or leave children being harmed or at risk of harm. The welfare of looked after children is safeguarded and promoted. Minimum requirements are in place, however, the children's home is not yet delivering good protection, help and care for children and young people. A children's home that is inadequate is providing services where there are widespread or serious failures that create or leave children and young people being

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What the inspection judgements mean

harmed or at risk of harm or result in children looked after not having their welfare safeguarded and promoted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's

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Information about this inspection

Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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