Children's Home run by Cambian Childcare Limited in East Riding of Yorkshire

Good

The children's home provides effective services that meet the requirements for good.

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The children's home provision is good because:

 The manager and staff team have built up trusting and secure relationships with the young people. They listen to them, support them in making positive choices and help them understand what is going to happen next.  The home has excellent facilities and programmes to help the young people prepare and move into independence. This includes independent flats and a thorough programme to ensure young people have practical skills and emotional resilience to live independently.  The manager adheres to a robust admissions policy. This includes considering how a new admission to the home will affect the young people already living there and considering what the local community can offer the new young person.  The manager and staff team have a very positive ethos about the importance of attending education. This has ensured young people’s attendance at school has significantly increased and their opportunities to

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The children's home provision is good because:

attend college and apprenticeship type schemes are greatly improved.  Young people’s health has improved dramatically. The manager and staff team support and encourage young people to attend medical appointments and help them access specialist health care. Staff advocate for young people with health professionals ensuring they receive appropriate appointments.  The manager has excellent links with other professionals in the community. She is confident in working with other professionals and does not hesitate to challenge if the progress of a young person is delayed.

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

13: The leadership and management standard

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Requirement Due date

In order to meet the leadership and management standard with particular reference to:  the lack of robust quality assurance measures to ensure that the registered manager is regularly monitoring the quality of care;  the registered manager not learning lessons from the outcome of audits, reviews and consultation and supervision of staff.

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Requirement Due date

(2) (f) understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; (h) use monitoring and review systems to make continuous improvements in the quality of care provided in the home. 16/12/2015

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):  Encourage children to see the home's records as 'living documents' supporting them to view and contribute to the record in a way that reflects their voice on a regular basis. In particular, recording in daily logs must allow young people to have access to these records without breaching other young people's confidentiality. (The Guide to the Quality Standards, page 58 paragraph 11.19)

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Recommendations

 The policy for the protection of children from abuse of neglect should be available and explained to children and their families as well as to all staff, whatever their role. In particular when the policy is updated. The registered person must make sure that all staff are familiar with this policy and act in accordance with it, in particular how to use it to report a concern (The Guide to the Quality Standards, page 44 paragraph 9.21)

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Recommendations

 A record of supervision should be kept for staff, including the manager. The record should provide evidence that supervision is being delivered in line with regulation 33(4)(b). In particular that supervision is of a high quality and the notes reflect the content of supervision.(The Guide to the Quality Standards, page 61 paragraph 13.3)

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Information about this children's home

This privately run children's home is operated by a large national organisation. It is registered for up to five young women who may have emotional and behavioural difficulties. There is a flat attached to the main house for one young person who is working towards independence.

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Recent inspection history

Inspection date Inspection type Inspection judgement

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Recent inspection history

24/02/2015 Interim Improved effectiveness

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good

Young people have individualised and thorough risk assessments which inform detailed placement plans. These plans are currently been reviewed to ensure that they are easier for the young person to read and understand. The plans are regularly reviewed and record the wishes and feelings of the young people. This ensures that all those working with the young people are clear of what is happening and allows young people to receive consistent and appropriate care.

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good

The manager and staff team are aspirational with the young people in terms of education and about what their future will look like. Education is promoted as a positive choice with most young people improving their attendance at school and college. Challenges and potential barriers to attending education are understood and young people are given valuable strategies to help them make decisions about their education. Career choices are supported by the staff team who encourage young people to find out what these entail and they are supported in doing voluntary work to improve chances of employment. Young people develop skills in decision making and have more opportunities opened up to them.

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good

Young people’s health has improved significantly. They are involved in self- assessments and staff also ensure they have researched any health issues that young people may have. The home has an in-house psychologist service who works with key workers to allow young people to start to understand the impact of previous trauma and abuse, and help the young people to access appropriate therapeutic interventions when they are ready. Emotional resilience and self- esteem are developed and young people begin to develop healthier choices.

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good

The home uses restorative practice to help young people understand the impact of behaviour and that there are consequences to unacceptable actions. This approach includes not calling the police to deal with situations that can be dealt with in another way. The manager and staff have very positive relationships with the local police which enables young people to build trust with them and become more socially aware and part of the local community.

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good

Staff ensure young people keep in contact with their families and important people. For some this is through supervised contacts and court orders. For some it is about re building relationships and trying to understand why they are in not in the care of their families. Staff are sensitive to the difficulties contact with families can raise. They work closely with families with regular contact and updates. Young people have a better sense of how they are and have a better understanding of their past. Judgement grade

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good

The manager and staff team ensure they get to know young people well and have a clear understanding of their histories and difficulties they face. They use the quality of these trusting relationships to ensure young people feel safe and well.

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good

The manager and staff team were able to discuss the young people in depth and showed genuine emotional warmth towards the young people. This understanding and nurturing approach allows the young people to feel safe and protected. Sometimes they struggle with the boundaries which are imposed and staff have to explain why these are in place. One young person said ‘I don’t recognise myself sometimes from where I was and who I am now. It’s because (the manager and staff) know me and help me. I feel safe with them’.

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good

Some young people do go missing, this has decreased over the last six months. Every young person has a missing from home risk assessment which is regularly updated to ensure any new information from return home interviews and other professionals is used in a proactive way to reduce the number of missing episodes. Staff do look for young people who go missing and offer reassurance and comfort when they return home. A young person said ‘I’ve realised how daft I was running away, there is no need now as I know I can tell staff about anything that’s worrying me.

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good

The home has a homely and welcoming feeling to it. There has been considerable refurbishment in recent months. Young people’s views were sought and can be seen in the way the home has been changed. The manager explained that there was always difficulties when young people wanted to come into the staff office to talk and be with staff. Therefore this room has been changed around all confidential information is not available or visible but it can still operate as a functional office. There are very few times this door is closed showing physical barriers to contact between young people and staff are understood and overcome.

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good

The manager and staff team are aware of many of the emerging issues that can create increasing safeguarding risks for young people. They are proactive in finding information and are keen to learn from training and events. The manager is encouraging a reflective approach which is allowing staff to have more insight into the risks of exploitative relationships, use of substances and the impact of previous trauma.

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good

Young people are encouraged to use the internet safely and to enjoy the positives the internet can offer. Staff are vigilant in working with young people to ensure they have all the most up to date information to make sure they stay safe on line.

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good

The organisation which runs the home has recently updated its safeguarding policy. The policy is still in need of some improvements and to become embedded into the homes approach to safeguarding young people. Despite this shortfall the staff could all explain clearly how they would respond to safeguarding concerns. This shortfall has little impact for the young people who say they feel safe in the home.

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good

The manager is suitable experienced and qualified to manager a Children’s Home. She has a motivational approach with the staff team, encouraging them to be creative and to bring their ideas forward to develop practice.

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good

The staff team are stable and consistent. New staff members follow a clear induction and say they feel supported and received all the training they required to make sure they could do their job properly. The staff team report feeling supported by each other and through the supervision process. Supervision and appraisals happen but the recording of this requires some improvement.

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good

The case records regarding the young people are well ordered and up to date. However, the way daily logs and handovers are recorded does not encourage young people to have access to what is written about them and to understand what is written about them. A review of how to improve access to records is currently underway.

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good

The manager has built up very strong relationships with the community. She has a wide network of contacts which she works with closely. She has confidence to challenge when things are not moving forward and demonstrates a very professional approach to her work. One social care professional said ‘I just wish all managers were so proactive, she is really focussed on making sure young people are the centre of all our work’.

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good

The manager encourages her staff team to be advocates for the young people and leads by example. Consultation happens wherever possible and all young people are encouraged to engage with independent advocates and visitors.

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good

The statement of purpose is clear and up to date and all the staff team demonstrated a clear understanding of the ethos of the home. A young people’s statement of purpose had also been developed alongside a Young person’s guide.

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good

There is a shortfall in practice around the way the manager monitors the running of the home. Her quality assurance processes are not robust enough and do not include scrutiny of supervision files and appraisals, case records, comments from complaints and compliments and other internal monitoring including the report prepared by the independent visitor. The lack of management oversight of these processes leaves weakness in the way she has identified development plans and information about progress young people are making in the home.

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What the inspection judgements mean

The experiences and progress of children and young people are at the centre of the inspection. Inspectors will use their professional judgement to determine the weight and significance of their findings in this respect. The judgements included in the report are made against Inspection of children's homes: framework for inspection.

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What the inspection judgements mean

An outstanding children's home provides highly effective services that contribute to significantly improved outcomes for children and young people who need help and protection and care. Their progress exceeds expectations and is sustained over time. A good children's home provides effective services that help, protect and care for children and young people and have their welfare safeguarded and promoted. In a children's home that requires improvement , there are no widespread or serious failures that create or leave children being harmed or at risk of harm. The welfare of looked after children is safeguarded and promoted. Minimum requirements are in place, however, the children's home is not yet delivering good protection, help and care for children and young people. A children's home that is inadequate is providing services where there are widespread or serious failures that create or leave children and young people being

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What the inspection judgements mean

harmed or at risk of harm or result in children looked after not having their welfare safeguarded and promoted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people living in the children's home. Inspectors considered the quality of work and the difference adults make to the lives of children and young people. They read case files, watched how professional staff work with children, young people and each other and discussed the effectiveness of help and care given to children and young people. Wherever possible, they talked to children, young people and their families. In addition the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people who it is trying to help, protect and look after. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the Children's

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Information about this inspection

Homes (England) Regulations 2015 and the Guide to the children's homes regulations including the quality standards. the guidance raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.gov.uk/government/organisations/ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300123 4234, or email enquiries@ofsted.gov.uk .

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Information about this inspection

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, workbased learning and skills training, adult and community learning, and education and training in prisons and other secure establishments. It inspects services for looked after children and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team,

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Information about this inspection

The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Information about this inspection

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Information about this inspection

Store Street Manchester M1 2WD T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/government/organisations/ofsted

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