Children's Home run by Keys Care Limited in Sandwell

Unique reference number SC374268 Inspector Carole Moore Type of inspection Interim Provision subtype Children's home

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Registered person BetterCare Keys Limited Registered person address Laganwood House 44 Newforge Lane Belfast BT9 5NW Responsible individual Heather Ann Laffin Registered manager Christine Suzzanna Matthews-Harvey Date of last inspection 17/12/2014 2 of 5 Inspection date 27/03/2015

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Previous inspection good Enforcement action since last inspection none

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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This inspection

At the previous inspection in December 2014, the overall quality rating for this home was judged as good, with two identified shortfalls. This home has sustained progress since the last inspection addressing the two recommendations made.

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This inspection

Young people benefit from stable and long term placements. Young people make good progress with their education from their starting points on admission. Staff have high aspirations for young people and seek appropriate educational placements to ensure young people's talents and abilities are valued and they are able to gain qualifications and skills. Staff successfully support young people to think about future employment and what qualifications and skills they will need for their future.

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This inspection

Young people are encouraged and supported by staff to be as independent as possible. They are encouraged to shop and cook their own meals. Young people are supported to become equipped with the skills they need to move onto independent living. Transition plans are comprehensive and document the aims of the placement. Plans are regularly updated and reviewed as necessary.

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This inspection

A strength of the home is the consistent implementation of behaviour management plans and the positive impact these have on helping young people to improve their behaviour. Young people are able to make progress due to effective behaviour management strategies and a stable and consistent staff team who maintain boundaries and have high expectations and aspirations for young people.

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This inspection

Observation during the inspection showed the relationships between staff and young people are warm, caring and staff have a good understanding of each young person’s needs. Young people receive high levels of supervisions due to their vulnerability. Staff ensure that young people are fully able to exercise their choice and regular meetings are held to discuss their wishes and any areas of concern. 3 of 5 Partnership working is evident. Staff effectively communicate with other services to ensure young people’s needs are met. There is regular contact with the community police officer who visits the home to talk to staff and young people. Good partnership working exists with schools and there is regular contact with the in house therapy team.

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This inspection

The home continues to be led by a committed and experienced Registered Manager. The manager is well established and has a good understanding of the strengths and development needs of the home. 4 of 5

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Information about this children’s home

This home offers medium to long-term care for a maximum of three young people who have emotional and behavioural difficulties. The home is operated by a large national provider of children's residential care.

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Information about this children’s home

Specific direct work and individual therapy programmes are provided to young people by a qualified and experienced psychotherapist, employed by the provider organisation, who makes weekly visits to the home.

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Inspection date Inspection type Inspection judgement

17/12/2014 Full good 18/03/2014 Interim satisfactory progress 06/06/2013 Full adequate 09/10/2012 Interim inadequate progress Website: www.ofsted.gov.uk

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Inspection date Inspection type Inspection judgement

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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