Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC389830 Inspector Matthew Hedges Type of inspection Interim Provision subtype Children's home

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Registered person Reflexion Care Group Limited T/A New Reflexions Registered person address Black Birches Hadnall SHREWSBURY Shropshire SY4 3DH Responsible individual Keith Anthony John Harrington Registered manager Rebecca Jane Atherton - Jones Date of last inspection 10/11/2014 2 of 6 Inspection date 16/03/2015

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Previous inspection good Enforcement action since last inspection none

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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This inspection

Young people continue to make good progress in important areas of their lives. For example, young people’s education attendance has increased significantly. A head teacher confirmed this highlighting, ‘massive strides forward’. As a result, young people’s academic abilities and social skills improve. A social worker confirmed this stating, ‘education is going well, they are improving’. This progress is underpinned by consistent support from staff.

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This inspection

Young people develop their own interests and hobbies and are passionate about these. This has helped them to become more settled and self-confident. On some occasions young people struggle to manage their emotions, this affects their behaviour. Sometimes physical intervention is needed to keep them and others safe. Incidents are generally well handled by staff who follow clear strategies. As a result, the frequency of these incidents has decreased. Positive behaviour is rewarded and celebrated. This improves young people’s self-esteem and further promotes appropriate behaviour. A small number of consequences are used in response to negative behaviours. The effectiveness of these measures is not always evaluated or recorded. As a result, opportunities for learning and reflection are missed. The number of consequences used reduces the impact of this shortfall.

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This inspection

The Registered Manager has addressed all three of the recommendations made at the last inspection. Due to this, risk assessments are more detailed and robust. In addition, the Registered Manager’s procedure for monitoring the activities of the home has improved. Reports contain more analysis and show the aspirations for the future of the home. This drives improvement more effectively.

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This inspection

The home works closely with a number of professionals from different agencies. These include social care, education and mental health services. A social worker confirmed this commenting that they are kept well informed. They felt this was a 3 of 6 strength of the home. A head teacher agreed and noted that, ‘handovers and continuity have been good’. This approach ensures information is shared appropriately and young people receive consistent care. This supports their progress.

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This inspection

One additional shortfall has been noted at this inspection. The home is well maintained and nicely decorated. In contrast, one area of the garden contained refuse and has not been adequately maintained. This does not create an aesthetically pleasing outdoor environment for young people or staff. 4 of 6

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Information about this children’s home

This children’s home is in a semi-rural location. It is operated by a private company and can accommodate and provide care for one child who may have emotional and/or behavioural difficulties and/or learning disabilities. The company has its own special school and therapists.

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Inspection date Inspection type Inspection judgement

10/11/2014 Full good 05/02/2014 Interim good progress 21/11/2013 Full good 10/01/2013 Interim satisfactory progress

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must comply with the given timescales.

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Reg. Requirement Due date

17B (2001) ensure that within 24 hours of the use of any measure of control, restraint or discipline in a children’s home, a written record is made in a volume kept for the purpose of which shall include the effectiveness and any consequences of the use of the measure. (Regulation 17B (3) (f)) 01/05/2015

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure that the home provides a comfortable and homely environment and 5 of 6 is well maintained and decorated, this relates specifically to the garden area. (NMS 10.3) Website: www.ofsted.gov.uk

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Recommendations

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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