Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC366107 Inspector Anne Daly Type of inspection Interim Provision subtype Children's home

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Registered person Reflexion Care Group Limited T/A New Reflexions Registered person address Black Birches Hadnall SHREWSBURY Shropshire SY4 3DH Responsible individual Keith Anthony John Harrington Registered manager Kim Edwin Langton / Tracy Jane Wild Date of last inspection 22/01/2015 2 of 5 Inspection date 03/03/2015

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Previous inspection good Enforcement action since last inspection None

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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This inspection

Children and young people continue to make good progress in most areas of their life as a result of the care and support they receive. Staff are aspirational for children and young people’s futures and committed to developing their interests. Children and young people have been supported to take up employment opportunities and are making good educational attainment. This promotes the development of children and young people’s self-esteem and self-worth.

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This inspection

Two bedrooms have damage to walls and doors which have not been repaired within a reasonable timeframe. This has an impact on children and young people’s comfort and being assured their home is well maintained.

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This inspection

Children and young people show emotional resilience and are coping well with new challenges that promote their personal development. This is reflected in the progress observed by professionals working with them.

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This inspection

Care and therapeutic staff continue to support children and young people’s behavioural strategies to help overcome past experiences. As one professional observed ‘staff don’t give up’. This support has meant children and young people are more trusting of adults and are beginning to self-regulate emotions so that progress can be achieved.

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This inspection

Children and young people continue to be supported in preparing for adulthood. Staff are encouraging and persistent. This means children and young people are better prepared for the extra responsibilities that come with living independently.

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This inspection

The home continues to be led by a committed and experienced Registered Manager. The manager is well established and has a good understanding of the strengths and development needs of the home. 3 of 5 The Registered Manager continues to use a variety of monitoring systems within the home. The views of children, young people, family members and social workers are regularly sought to assess how the home meets the needs of children and young people living there. This ensures the Registered Manager is able to respond to any emerging shortfalls.

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This inspection

Staff training reflects the presenting needs of the children and young people. All staff have individual development plans which are regularly reviewed and updated.

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This inspection

Partnership working is evident. Staff effectively communicate with other services to ensure children and young people’s needs are met. There is regular contact with the community police officer who visits the home to talk to staff and children and young people.

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This inspection

Children and young people’s relationships with family members are promoted. Family members are welcomed into the home and contact in the family home is supported. Parents report they receive good communication and feel supported. The Registered Manager and staff recognise the importance of children and young people maintaining relationships in a safe and consistent environment.

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This inspection

Children and young people are kept safe. Risk management plans are in place for all children and young people. These are regularly reviewed and updated. The plans identify triggers and review strategies to ensure the home proactively respond. Since the last inspection children and young people’s risk taking behaviours have reduced.

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This inspection

Children and young people say they feel safe and that views are valued. They speak warmly of staff and feel they are able to make meaningful contributions to the running of the home. 4 of 5

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Information about this children’s home

This home is operated by a private company that has several similar homes in this area. Care and accommodation are provided for up to three young people who have emotional and/or behavioural difficulties and may also have learning disabilities. The company has its own school for children not attending mainstream education and also has its own therapy team.

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Inspection date Inspection type Inspection judgement

22/01/2015 Full good 22/01/2014 Interim good progress 12/04/2013 Full outstanding 17/12/2012 Interim good progress

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure the home provides a comfortable and homely environment and is well maintained and decorated.(NMS10.3) Website: www.ofsted.gov.uk

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Recommendations

This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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