Children's Home run by Keys Child Care Limited in Nottinghamshire

Unique reference number SC454901 Inspector Amanda Ellis Type of inspection Interim Provision subtype Children's home

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Registered person Broadwood Residential Limited Registered person address Laganwood House 44 New Forge Lane Belfast Northern Ireland BT9 5NW Responsible individual Heather Ann Laffin Registered manager Melanie Jayne Tait Date of last inspection 16/05/2014 2 of 6 Inspection date 05/03/2015

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Previous inspection good Enforcement action since last inspection none

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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This inspection

At the homes first full inspection in May 2014 one requirement and one recommendation were set to improve quality of care. The manager has demonstrated within this inspection that these shortfalls have been met.

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This inspection

Since the last inspection, missing from care practice has been improved. The home has a revised missing from care policy. A local authority missing from care coordinator stated that the Registered Manager communicates effectively with local safeguarding agencies prior to young people being placed. This means the local authority can be proactive and not reactive in responding to episodes of missing from care. The home is up to date with their practice, policies and procedures. Incidents of young people missing from care have significantly reduced since the last inspection.

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This inspection

The recommendation to ‘clearly record’ all fire safety evacuations is well evidenced in fire logs and young people’s files. Young people confirm that they participate in regular fire drills and feel confident in safely evacuating the home when required.

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This inspection

Some of the young people living at the home at the time of the previous inspection have now left. The majority have been planned moves, in line with young people’s care plans and have provided positive outcomes. Some young people have transferred to settings such as secure units. This is because the Registered Manager and her staff team identified behaviours that raised concerns. The proactive work of the management and staff enabled efficient communication with mental health and social care services. This led to a multi-agency decision for the provision of alternative accommodation. These transitions have been essential to ensure the safeguarding and welfare needs of these young people.

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This inspection

Since the last inspection young people have been admitted to the home. All 3 of 6 placements have been planned and assessed for compatibility with existing residents. The Registered Manager ensures all new young people have educational placements, comprehensive healthcare and recreational plans in place. Adjustments to placement plans mean young people have their changing needs fully met. This means that from the point of admission young people benefit from care that meets their holistic needs.

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This inspection

Young people who have remained in placement since the last inspection continue to do well and their outcomes are improved. Educational attendance and attainment is good; social and recreational participation is frequent and social skills and community engagement increase. Young people benefit from a dedicated staff team with whom they form close and trusting relationships. The staff team know the individual needs of young people. Staff implement consistent boundaries, rules and expectations; whilst delivering nurturing and sensitive care.

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This inspection

Young people have their complex emotional and psychological needs met by the staff team. Staff work proactively with Child and Adolescent Mental Health Services and therapeutic professionals. This collaboration is essential in enabling young people with self-injurious behaviours to access appropriate emotional and psychological support. Young people confirm that staff support them in working positively with the mental health services.

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This inspection

Safeguarding arrangements are robust. The Registered Manager ensures all safeguarding incidents are notified in a timely manner to relevant agencies. This ensures a multi-disciplinary safeguarding response and enables Ofsted to review the homes safeguarding practice. The Registered Manager has been creative in her approach to educating staff and young people on safeguarding issues. She has instigated a weekly programme of visits by Women’s Aid to talk with the young people on appropriate relationships, grooming, child sexual exploitation and abusive relationships. Young people also benefit from monthly visits from substance misuse workers. Additionally all staff have completed training in child sexual exploitation. This proactive approach to safeguarding ensures young people and staff have the knowledge and understanding to recognise potentially unsafe situations.

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This inspection

Young people’s views, wishes and feelings are taken seriously. The complaints procedure is clearly displayed and accessible. Complaints, including allegations of bullying, are taken seriously with a timely response from managers to rectify any concerns or difficulties. These processes ensure young people can see that their views are important; they feel safe and valued.

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This inspection

This inspection found that several areas of the home are in need of attention and renovation. It is clear that on-going remedial work has been undertaken by the providers own maintenance team. However, some areas of the home require more than cosmetic attention. Some young people's bedrooms were in need of redecoration and en-suite shower rooms were dated and had ingrained dirt. The kitchen required attention to remedy damp. Additionally, kitchen cupboards and floor 4 of 6 tiles were damaged. Dining room furniture and seating was damaged and in need of replacement. The manager ensures that shortfalls are identified and requests maintenance support, however this does not sufficiently improve the appearance of the home.

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This inspection

The Registered Manager and staff team have continued to deliver a consistently good quality of care to all young people, resulting in improved outcomes and high levels of protection. The environmental shortfalls do not detract from the homes effectiveness in the delivery of care. 5 of 6

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Information about this children’s home

This privately owned children’s home offers care for up to five young people with emotional and/or behavioural difficulties.

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Inspection date Inspection type Inspection judgement

16/05/2014 Full good 05/02/2014 Interim good progress 12/06/2013 Full adequate

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must comply with the given timescales.

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Reg. Requirement Due date

(2001) ensure all parts of the children’s home used by the children are kept clean and reasonably decorated and maintained. (Regulation 31 (2) (e)) 08/04/2015 Website: www.ofsted.gov.uk

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Reg. Requirement Due date

This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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