Children's Home run by Benecare Limited in Kent

Unique reference number SC465579 Inspector Chris Golbourn Type of inspection Interim Provision subtype Children's home

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Registered person Benecare Ltd Registered person address 113a St. Johns Hill SEVENOAKS Kent TN13 3PE

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Responsible individual Stephen William Richmond Registered manager Angela Lorraine Baskerville Date of last inspection 14/01/2014 2 of 5 Inspection date 03/03/2015

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Previous inspection good Enforcement action since last inspection None

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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This inspection

At the last inspection, in January 2015, the home was judged to be good with an outstanding quality of care. Since then, the home has sustained excellent quality of care and outcomes for young people. As a result, young people continue to enjoy placement stability. Transitions in and out of the home are exceptionally well managed. Young people who have recently left the home did this is in a planned way. The transition was done at the young people’s pace and with good after care support from the staff team.

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This inspection

The Registered Manager has made all the necessary improvements identified at the last inspection and have addressed the recommendations. A committed well-trained staff team are strongly led by a manager who is proactive, enthusiastic and diligent. As a result young people receive high quality care. Staff have high expectations of young people in terms of presentation, behaviour and achievement. Young people report feeling very safe and happy living in this home. They have positive relationships with each other and the staff team. They said they are listened to by the manager and all members of staff and are able to influence how the home is run. One young person says 'from when I first came here to be honest I was a mess not really knowing any life skills, not having positive relationships, but now it has been a year and I'm doing so many positive things for myself, staff have helped me in so many different ways'.

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This inspection

Young people benefit from personalised individual plans, which focus on maximising positives. This helps create a home where young people make excellent progress and achieve progressive outcomes. They feel very well listened to by the manager and all members of staff and are able to influence how the home is run. They enjoy a wide range of fun and stimulating activities. They have regular contact with family members and friends and engage well in education placements. 3 of 5 Young people’s health needs are prioritised and specialised support is quickly found. As a result, young people are making excellent progress, significantly in addressing issues around their development and identity. Health care plans are detailed; records are accurately maintained of all medication, treatment and first aid given to young people.

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This inspection

Young people are encouraged to read their case files and to make contributions. For example, on key worker sessions. Another method of engaging young people is to regularly seek their views in writing and recording this on appropriate records and files. As a result young people are encouraged to realise the importance of their views being heard. This is also reflected in their regular involvement and attendance at their various review meetings.

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This inspection

Staff are fully committed to promoting young people’s safety and well-being. Young people have very positive relationships with staff and their behaviour is generally very good. When young people are experiencing difficulties staff make every effort to ensure young people get the help and reassurance they need. Staff work hard to understand young people’s needs and circumstances. Young people say they feel safe in this home and are positive about the caring support they receive. As a result young people develop a real sense of their own personal responsibilities and being able to take appropriate risks over time. One young person said 'I like it here as the staff listen to me and take good care of me. They all want me to do well and be able to make progress - they listen. I feel safe here, why shouldn't I'.

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This inspection

Staff work with young people, family and involved agencies to ensure that clear achievable goals are set in care plans. One young person who recently moved from the home said 'I feel really proud of myself I can’t believe how much I've changed. I used to be that angry violent, sad person. They made me feel so settled here, I don’t feel overwhelmed anymore'.

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This inspection

The home is maintained to high standard of decoration and fitment, making it a warm and homely environment to live in. The home demonstrates sustained effectiveness because young people continue to make good progress.

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This inspection

A good well-informed development plan taken from internal and external monitoring processes and new quality assurance methods introduced by the Registered Manger shows that the service is forward thinking. The registered Manager uses positive and negative feedback to improve the services to young people. A comprehensive location risk assessment identifies any immediate risk or potential risk to young people. As a result, they are able to assess all placement requests for suitability and protect young people well.

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This inspection

No recommendations or requirements have been made following this inspection. 4 of 5

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Information about this children’s home

This private children's home can accommodate three children of either gender with emotional or behavioural difficulties on a medium to long-term basis. This company owns and operates a number of other children's homes and a fostering service.

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Inspection date Inspection type Inspection judgement

14/01/2014 Full good Website: www.ofsted.gov.uk

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Inspection date Inspection type Inspection judgement

This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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