Children's Home run by Keys Care Limited in Windsor and Maidenhead

Unique reference number SC438624 Inspector James Harmon Type of inspection Interim Provision subtype Children's home

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Registered person BetterCare Keys Limited Registered person address Laganwood House 44 Newforge Lane Belfast BT9 5NW Responsible individual Heather Ann Laffin Registered manager Suntheep Kumar Kainth Date of last inspection 19/12/2014 2 of 5 Inspection date 03/03/2015

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Previous inspection good Enforcement action since last inspection none

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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This inspection

The areas that were identified as requiring improvement from the last inspection were: ensuring young people have their views consistently documented in sanctions records; the disposal of redundant white goods; and gaining consent from those with parental responsibility for individuals to meet with the organisation therapist. These recommendations have now been met.

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This inspection

The views of young people being subject to sanctions are now documented appropriately, even if the young person does not wish to comment. A young person expressed that although, they had written no comment on several sanction forms, they understood the sanctions and were advised to read and discuss, prior to signing the form. Consent has been successfully obtained for all young people regarding their ability to meet with the therapist assigned to the organisation. In addition all redundant white goods have been disposed from the home.

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This inspection

The leaders and managers have used routine visits by the independent visitor as reported in the regulation 33 reports, along with the regulation 34 reports to identify ways to improve the quality of service while making it safer for young people. The registered manager has been proactive by creating a declaration of employment form ensuring that all staff understand that they are to report any changes in their Disclosure and Barring Service status or other concerning information immediately. Staff have recently updated their training in safeguarding, specifically regarding young people going missing and being exposed to child sexual exploitation both male and female.

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This inspection

Good relationships and effective communication with the police and the wider community have resulted in the safe return of young people who have been missing. Young people are able to access supportive services which assist in their emotional well-being while staff work alongside them, supported by a detailed risk assessment. 3 of 5 This has resulted in good responses and engagement by young people while staying safe.

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This inspection

When considering the starting points for young people, they are making good progress in education. It was evident that Personal Education Plan meetings are routinely held to undertake planning for young people and staff are willing to challenge on behalf of young people when education plans are not adhered to. 4 of 5

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Information about this children’s home

This privately owned home is run by a large nationwide provider. It is registered for up to two children with emotional or behavioural difficulties.

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Inspection date Inspection type Inspection judgement

19/12/2014 Full good 22/01/2014 Interim satisfactory progress 23/07/2013 Full good 25/01/2013 Interim good progress Website: www.ofsted.gov.uk

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Inspection date Inspection type Inspection judgement

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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