Children's Home run by Phoenix Children’s Homes Limited in Devon

Unique reference number SC403234 Inspector Guy Mammatt Type of inspection Interim Provision subtype Children's home

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Registered person Phoenix Child Care Limited Registered person address First Floor, Rolle Quay House Rolle Quay BARNSTAPLE Devon EX31 1JE Responsible individual Mark Ian Parker Registered manager Deborah Jane Roddis Date of last inspection 10/07/2014 2 of 5 Inspection date 18/02/2015

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Previous inspection adequate Enforcement action since last inspection None

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This inspection

This home was judged adequate at the last full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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This inspection

The Registered Manager has addressed all of the requirements and recommendations from the previous inspection. The young people are making good progress and have positive experiences living at the home.

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This inspection

In response to the actions that were made at the last inspection the manager has ensured that staff receive the necessary training to support the young people’s needs and the statement of purpose contains the skills of the staff team. The manager has addressed the use of excessive physical intervention with the staff team. She has also carried out training with them to ensure that they use sanctions appropriately. The home is now decorated to a high standard. Young people are involved in choosing their own furnishings and have also helped with the renovation of the home. The manager now completes her quarterly monitoring exercise of the quality of care at the home, in-line with the expectations of the children’s homes regulations.

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This inspection

Young people enjoy living at the home and also attending their education. They are enrolled at a school or college that is suitable to their needs and they have a full timetable in place. A young person states that he especially enjoys forest school and the creative work which he does in other practical lessons.

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This inspection

Staff engage the young people in learning independence skills. This includes using public transport by themselves, as well as practical tasks and problem solving situations that they may encounter living by themselves. Some young people have a regular work placement which helps them learn new skills and become more responsible.

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This inspection

Young people do not engage in risk taking behaviours. There are no recorded incidents of them going missing from the home and there are no serious incidents 3 of 5 which have required the use of physical intervention.

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This inspection

Young people are in good health, they do not misuse drugs or alcohol and they all have their basic health needs met. They also engage with therapeutic services, which help them understand their underlying behaviours and how to act appropriately in the future.

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This inspection

The manager follows up issues with other individuals who are involved in the education of the young people, to ensure that they are kept safe at all times. All of the professionals now work together in a consistent manner to support the young people towards independence. A social worker reports that they are satisfied that the staff understand how to support the complex needs of their young person.

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This inspection

The manager regularly caries out professional supervision with the staff team, including the bank staff who frequently work at the home. Staff also receive annual appraisals which have begun to include feedback from the young people.

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This inspection

A recommendation is made for the manager to keep up-to-date records of the staff’s recent training accessible at the home. This is to allow for effective monitoring by the manager and all visitors. 4 of 5

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Information about this children’s home

This home is operated by a private company which also operates a number of other homes in the locality. The home provides care and accommodation for up to three young people.

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Inspection date Inspection type Inspection judgement

10/07/2014 Full adequate 23/01/2014 Interim satisfactory progress 11/09/2013 Full outstanding 30/01/2013 Interim good progress

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure that staff receive high quality training to enhance their individual skills and to keep them up-to-date with professional and legal developments with particular reference to ensuring that the Registered Manager keeps accurate copies of the staff's training records (NMS 18) Website: www.ofsted.gov.uk

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Recommendations

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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