Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC366090 Inspector Rebecca Quested Type of inspection Interim Provision subtype Children's home

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Registered person Reflexion Care Group Limited T/A New Reflexions Registered person address Black Birches Hadnall SHREWSBURY Shropshire SY4 3DH Responsible individual Gregory Duncan Watson Registered manager Lesa Marshall Date of last inspection 30/07/2014 2 of 6 Inspection date 11/02/2015

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Previous inspection good Enforcement action since last inspection none

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has sustained effectiveness .

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This inspection

At the last full inspection of the home in July 2014 the home was judged to be good. There were four recommendations made which have all been met. These related to the staff development and learning, safe staff recruitment and use of proportionate risk assessments. The Registered Manager ensures that new staff are safely recruited and vetted and that staff appraisals take place annually. These include the views of young people. The Registered Manager ensures that risk assessments are specific to the child or young person and are proportionate. As a result children’s and young people’s welfare is promoted.

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This inspection

The Registered Manager and staff ensure that the home sustains effectiveness. Outcomes for children and young people remain good. As a result of this inspection one requirement is raised and relates to the use of electronic surveillance. The Statement of Purpose includes details about the use of electronic surveillance which is used to monitor children and young people leaving their bedrooms during the night. The Registered Manager has not ensured that consent is obtained from the placing authorities for the use of this surveillance. Young people are aware of the use of the surveillance and there is no evidence that this oversight has impacted on them.

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This inspection

The home is well-presented and maintained to a high standard. It has a warm, homely feel. There is evidence that children and young people’s achievements are displayed around the home, together with lots of photographs. The needs of children and young people are central to the development of the home and staff. For example, the Registered Manager has developed a room in the house where children and young people can enjoy playing on their games consoles. Staff have completed specific child sexual exploitation training which reflects the needs of children and young people in the home. 3 of 6 Children’s and young people’s outcomes are good. Children and young people make considerable progress in engaging with education with attendance levels of 100% and development across educational assessment levels. Staff support young people to complete homework and to understand the value of education. Staff are innovative in supporting children and young people’s interests within the boundaries

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This inspection

of their risk assessments so that they benefit from engaging in usual childhood activities safely. Young people receive intensive therapeutic intervention from the company psychologist and make measurable progress in addressing difficulties. A social worker said, ‘ My young person is doing very, very well and I am very happy with the care provided.’ Children and young people make significant progress whilst living at the home.

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This inspection

The Registered Manager and staff ensure that there is comprehensive planning for new admissions to the home. This means that children and young people are appropriately matched and transitions go smoothly. The Registered Manager ensures that there are thorough risk assessments undertaken prior to the placement of young people. As a result children and young people benefit from living in a home where their needs are safely met.

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This inspection

Staff ensure that children and young people are cared for in line with their highly personalised care plans. Staff are skilled in developing positive relationships with children and young people. They use positive behaviour management strategies to good effect. As a result physical intervention is rarely used. Staff develop strong relationships with children and young people which create stability and security for them. Children and young people feel that staff are consistently concerned about their welfare. As a result their outcomes improve.

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This inspection

Managers and staff build effective relationships with external services. This means children and young people benefit from consistent care which meets their individual needs. For example, staff work closely with therapists to ensure risky behaviours are safely managed. Staff support children and young people in advocating their views to placing authorities. Children and young people are confident in sharing their views with staff and know how to make a complaint. When children and young people do complain the Registered Manager ensures that the issue is investigated, and resolved, in a timely manner. As a result children and young people feel that staff listen to them and this improves their self-worth.

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This inspection

Children and young people feel safe and are safe. One young person said, ‘I have never felt safer than I do living here.’ Managers and staff are proactive in developing positive relationships with the police both locally and in the areas of placing authorities. This means that children and young people benefit from a rapid response from the police when they do go missing from home. Staff understand and minimise the risk of young people going missing from home. Staff work tirelessly to support the return of young people who do go missing from home. As a result young people know they have a safe place to return to. 4 of 6 The Registered Manager ensures there is regular detailed monitoring of the quality of care provided. This results in the development of staff practice and the environment of the home. Consequently children and young people benefit from living in a home which is continually developing.

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Information about this children’s home

This privately owned children’s home may accommodate up to two young people who may have emotional and/or behavioural difficulties and/or learning disabilities.

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Inspection date Inspection type Inspection judgement

30/07/2014 Full good 19/03/2014 Interim good progress 09/01/2014 Full good 15/01/2013 Interim good progress

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must comply with the given timescales.

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Reg. Requirement Due date

(2001) ensure that electronic or mechanical monitoring devices for surveillance of children are not used in a children's home except for the purpose of safeguarding and promoting the welfare of the child concerned or other children accommodated in the children's home and the child's placing authority consents and it is provided for in the child's placement plan. (Regulation 22 (1)) 20/03/2015 Website: www.ofsted.gov.uk

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Reg. Requirement Due date

This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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