Children's Home run by Care Haven (UK) Limited in Stockport

Unique reference number SC065374 Inspector Jo Hornby Type of inspection Interim Provision subtype Children's home

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Registered person Care Haven (UK) Ltd Registered person address c/o Steven Glicher & Co, Eden Point Three Acres Lane, Cheadle Hulme CHEADLE Cheshire SK8 6RL Responsible individual Patricia Swallow Registered manager Analeise Le'Fevre Allen Date of last inspection 17/06/2014 2 of 6 Inspection date 03/02/2015

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Previous inspection good Enforcement action since last inspection There has been no enforcement since the last inspection

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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This inspection

Young people thrive on the excellent care they are afforded. Staff support young people to engage in education and their attendance is excellent. One young person’s school attendance was 2% on admission and it is now 100%. As a result, young people are working hard to demonstrate their full potential. Young people are successful in attaining good grades in school and some are attending further education. One young person said, ‘I love college and I’m learning lots of things, you have to go to school to learn and that helps you to do things you never thought you could do’.

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This inspection

Young people are flourishing and gaining confidence in their ability to achieve. Staff have recently supported a young person to compile a CV, which has enabled the young person to apply for Saturday jobs in the area. This develops young people’s social skills and assists in their journey to independence. This also means that young people develop knowledge of the community and gain experience of working with a range of people.

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This inspection

All young people are making good progress in most aspects of their development. The Registered Manager and staff are very proud of the young people and how much they have achieved. Positive behaviour is rewarded and praised. This results in young people making every effort to succeed in daily activities.

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This inspection

The Registered Manager is an excellent advocate for young people; and constantly strives to enhance the lives of the young people. She identifies methods of support that can be provided by staff in the home as well as engaging support from other agencies such as CAMHS. Through her persistence she has ensured that young people have the support and therapy needed. This results in young people receiving care which is tailored to their individual needs and gives them the opportunity to 3 of 6 grow and develop emotionally. One social worker said, ‘I am very impressed by the Registered Manager and staff. They provide a nurturing, homely and supportive environment. This is definitely the right placement. Complex needs are managed extremely well and helps the young people settle down significantly. I can’t thank the staff enough’. Using consistent daily routines, young people grow in all areas of their development.

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This inspection

Routines focus on social, emotional and life skills development. One young person said, ‘I do my own laundry, chores after tea and tonight I will be helping to cook the tea……spaghetti bolognaise. I think it’s only fair and it’s taught me how to do things and I will be able to do them forever.’

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This inspection

Staff effectively use their knowledge of young people to stimulate their interests and turn these in to learning opportunities. For example one young person likes music and has been supported to learn to play the guitar. This gives young people a sense of achievement and develops their confidence.

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This inspection

The Registered Manager provides strong leadership to a stable staff team. The use of agency staff is kept to a minimum by the creative use of staff from within the Care Haven organisation. This ensures that young people are familiar with the staff and staff are attuned to the young people’s individual needs. The consistency in care affords young people security and stability.

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This inspection

Care plans and placement plans are clear and easily accessible. Staff have a good knowledge of each young person in their care and contribute to care planning reviews. Staff have excellent links with key agencies which ensures that young people are heard and that their views are important to decision making processes. Young people’s individual and diverse needs are fully recorded in their care plans, which staff follow and promote.

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This inspection

Young people are happy and comfortable and have positive relationships with staff. One young person said ‘staff are excellent; I like everyone and everything, its home. I feel like I am in a family and we can always say what we like and don’t like and the staff listen and sort things out’.

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This inspection

Three recommendations were made at the last inspection. These have been addressed. There have been no incidents of young people going missing from the home since the last inspection. Clear procedures are in place and the Registered Manager has introduced a comprehensive reference sheet for staff. Details of any incidents are fully recorded in the incident book and in individual files. The Registered Manager now intends to review documentation with all staff to ensure they fully understand the triggers for incidents or specific behaviours which will support consistent and appropriate responses. The Registered Manager has developed a locality impact assessment which considers the environmental factors for young people in the area. This document clearly assists staff with safety issues and ensures that young people are safeguarded. Reviews for looked after children are recorded on individual files. The Registered Manager has developed robust

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This inspection

4 of 6 procedures for escalating concerns when documentation is not forthcoming from local authorities. This ensures that all necessary documents are received in a timely manner which assists staff in providing young people with appropriate care.

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This inspection

The Registered Manager works in partnership effectively with other agencies and takes a pride in demonstrating the progress the young people are making. This gives young people a sense of achievement and they enjoy the praise and rewards this brings, which motivates them to do well. A social worker said, ‘I am very impressed with the manager and staff, who are proactive in their approach to caring for young people. I am fully updated on the progress regularly and we work together effectively in order to find the support needed for his development.’ 5 of 6

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Information about this children’s home

This is a private children's home that provides care and accommodation for up to five young people with emotional and/or behavioural difficulties.

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Inspection date Inspection type Inspection judgement

17/06/2014 Full good 13/02/2014 Interim good progress 07/08/2013 Full good 27/02/2013 Interim good progress Website: www.ofsted.gov.uk

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Inspection date Inspection type Inspection judgement

This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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