Children's Home run by Keys Group Progressive Care & Education Limited in Southampton

Unique reference number SC389180 Inspector Keith Riley Type of inspection Interim Provision subtype Children's home

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Registered person New Horizon Centre Limited Registered person address European Care Group 2 Parklands, Rednal BIRMINGHAM B45 9PZ Responsible individual Amanda Elizabeth Morgan-Taylor Registered manager Christine Joanne Towers Date of last inspection 30/09/2014 2 of 5 Inspection date 23/01/2015

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Previous inspection good Enforcement action since last inspection none

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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This inspection

Young people benefit from living in a home which is extremely well led and managed. The Registered Manager has comprehensively addressed all the requirements and recommendations made at the last inspection.

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This inspection

There continues to be good outcomes for the young people. Young people with extensive health and day to day care needs are looked after by staff who meet those needs very well. As a result, one young person has not required admission into hospital for treatment for a very long time. Staff present as dedicated and competent with a genuine interest in the young people in their care. An example is staff purchased a musical instrument as a birthday present to match the unique interest of a young person. Young people develop socially, such as increasing their level of interaction with their peers.

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This inspection

Young people are kept very safe in the event of an emergency evacuation from the home. Emergency action plans are practiced and lessons learnt in a trial situation. Staff are clear on how to assist young people who require intense support to leave the building, for example in the event of a fire. The Registered Manager has developed a floor plan to inform the fire and rescue service of the hazards within the building, such as oxygen cylinders, to keep everyone as safe as possible in the event of an emergency.

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This inspection

There is excellent monitoring of the home and statutory reports are sent at the required intervals to the regulator Ofsted. Areas for improvement are identified, for example ensuring staff have easy access to the most up to date policies and procedures. Online training has been reviewed and more practical exercises introduced to reinforce and test the learning. Certificates of good conduct are now being obtained for job applicants who have lived or worked overseas. Young people are being cared for by adults deemed safe to work with children. There is 3 of 5 improvement in the frequency of staff supervision. Staff are well trained and guided. They speak highly of the support provided by the Registered Manager.

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This inspection

Staff continue to demonstrate their dedication to meet the complex health needs of the young people in their care. The Registered Manager, who has a nursing background and qualification, ensures staff are trained appropriately in delegated health care tasks. Emergency protocols are approved by relevant health professionals, such as a consultant respiratory paediatrician approving an oxygen administration plan. Staff follow these diligently and young people are kept as healthy as possible. Events requiring hospital admission, for young people with complex health needs, are significantly diminishing. Young people also benefit from an excellent approach to their emotional well-being. Staff ensure they speak about future events, such as transition to adult services, and gauge how young people, with severe communication difficulties, feel about their future care.

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This inspection

Staff report that morale is much improved and there is a consistent staff team who are working well together. Young people are at the centre of practice and are able to form attachments with individuals who regularly care for them. A statutory report stated that the young person likes the staff who care for him.

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This inspection

The Registered Manager is proactive at developing the service on many fronts. Electronic devices have been purchased for young people to ensure they have wider choice and individual progress can be easily recorded. An activity board has been established to vary the choice of activities on dark winter nights. A new policy has been established for staff mobile phones and devices, to keep all safe. A parent spoke most positively of the staff and Registered Manager. The young person's educational and social progress was described as good. There is effective communication with the school and any issues are resolved, such as the purchase of equipment to make transitions as stress free for the young people as possible.

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This inspection

No requirements or recommendations are made as a result of this inspection. 4 of 5

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Information about this children’s home

This privately run children's home is registered to accommodate up to six young people with multiple disabilities which may include a learning disability, a physical disability and complex health needs.

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Inspection date Inspection type Inspection judgement

30/09/2014 Full good 15/01/2014 Interim satisfactory progress 06/08/2013 Full good 14/02/2013 Interim good progress Website: www.ofsted.gov.uk

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Inspection date Inspection type Inspection judgement

This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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