Children's Home run by N H Care Limited in Birmingham

Unique reference number SC432966 Inspector Julia Wright Type of inspection Interim Provision subtype Children's home

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Registered person N H Care Limited Registered person address 3 Shetland Close BIRMINGHAM B16 0RF

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Responsible individual Rikesh Asthana Registered manager Keely Lauren Wright Date of last inspection 04/02/2014 2 of 6 Inspection date 11/09/2014

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Previous inspection good Enforcement action since last inspection None.

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This inspection

This home was judged good at the last full inspection. At this interim inspection Ofsted judge that it has improved effectiveness .

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This inspection

This home was last inspected in February 2014, and no requirements or recommendations were made as a result of that inspection. Since that time, the home is judged to have improved in effectiveness because of the overall experiences and progress of young people at the home and the extent to which the Registered Manager and staff continue to be effective.

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This inspection

The Registered Manager demonstrates good leadership skills and is a positive and stable influence within the home. Staff feel supported and focussed on the young people. The Registered Manager has improved the quality of internal monitoring in the home with the result that the care of young people and their outcomes continue to improve. For example, the Registered Manager has been proactive in seeking health assessments for some young people to ensure that their global needs are understood. The homes quality assurance programme is good. The independent visitor provides monthly reports, and the Registered Manager addresses any shortfalls. The homes development plan is in place and identifies areas of improvement needed at the home, and these are being addressed and many are met - for example a programme of decoration and physical improvement to the home is almost complete, and this has enabled young people to have a more

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This inspection

One young person has left the home since the last inspection. This was a well planned move reflecting the young person's changing needs. There are three young people currently in placement. The young people all have complex needs and behaviour which can be challenging. In considering the young people's progress since the last inspection, each young person is making good progress in terms of developing independence skills, improving health outcomes and developing and sustaining friendships with family , friends and staff. Well trained and committed staff provide the young people with support and 3 of 6 structure throughout their placements. The staff team is stable and this provides consistency for the young people, and ensures that their needs are met. Staff invest in the young people so that young people feel cared for and valued.

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This inspection

The young people's diversity needs are met in terms of their cultural, religious, health, communication and individual needs through planning and review. Oversight by the Registered Manager ensures that care planning is reviewed to meet young people's changing needs. Young people are involved in their care planning through key working sessions and this increases their self confidence and sense of value.

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This inspection

A new complaints system for young people is in place, giving the young people the opportunity to make their wishes and needs known and have them acted upon. Communication tools are effective, including the use of widget which enables access for all young people and increases young people's involvement and sense of worth overall. Young people participate in young people's meetings, where they can make choices about a variety of issues. One example was from a young person who complained of bullying at school, and this was resolved speedily by staff in consultation with school, to the young person's benefit.

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This inspection

The home is committed to young people's education and all young people are at school full time ensuring that they have every opportunity to learn and develop through school life. The home has good channels of communication with all the schools, to enhance the young people's progress.

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This inspection

Young people's health needs are met by the staff, in consultation with a range of professionals. The home has recently been proactive and effective in pursing referrals to mental health services for young people where assessments were needed to ensure that their global needs were being met. Healthy lifestyles are promoted and young people participate in meal planning, food preparation and cooking. Young people learn about a healthy diet and learn valuable independence skills which will assist them in the future. Young people enjoy a variety of activities allowing them to participate in community life. All young people went on holiday with the home this year and all reported this to be highly enjoyable.

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This inspection

Young people have the support they need to make and sustain friendships with peers. Friends and family contact is supported and facilitated with examples of contact taking place at the home. This ensures that young people maintain contact with important people in their lives.

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This inspection

There have been a number of restraints specific to a few young people and staff are skilled in employing de-escalation techniques. This supportive approach means that young people use their emotional resources to help their understanding of the intervention and its context. Where sanctions are used, these are recorded and noted to be appropriate for the young people. Young people are helped towards appropriate behaviour through encouragement, boundaries, support and reward. This has had a positive impact in terms of outcomes, for example young people who 4 of 6 are prescribed glasses now wear them consistently, therefore improving overall health.

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This inspection

Staff are well supported and well trained. One staff member spoke about 'the abundance of training' offered. This enables staff to meet the changing needs of young people . A new 24 hour care plan for each young person has improved the quality of care offered to young people as it ensures consistency of approach by staff. Relationships between staff and young people are positive and one young person confirmed that he is happy at the home. Observations of young people and staff reinforced this view.

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This inspection

There have not been any young people missing from care since the last inspection. Training, staff supervision and support ensures that staff are able to ensure young people's safety at all times. Safety of the young people is proactively addressed - a recent example demonstrating that young people have been prepared about the importance of fire drills ensuring the safety of all young people and staff in the home. 5 of 6

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Information about this children’s home

This home is part of a private children's care organisation. It is registered to provide care and accommodation for up to four young people with learning disabilities and/or physical disabilities.

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Inspection date Inspection type Inspection judgement

04/02/2014 Full good 19/09/2013 Interim inadequate progress 26/03/2013 Full outstanding 25/10/2012 Interim good progress Website: www.ofsted.gov.uk

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Inspection date Inspection type Inspection judgement

This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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What inspection judgements mean

At the interim inspections we make a judgement on whether the home has improved in effectiveness, sustained effectiveness, or declined in effectiveness since the previous full inspection. This is in line with the Inspection of children’s homes: framework for inspection.

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Information about this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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Information about this inspection

The report details the main strengths, any areas for improvement, including any breaches of regulation, and any failure to meet national minimum standards. The judgements included in the report are made against the framework of inspection for children's homes.

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