Children's Home run by London Borough of Hillingdon in Hillingdon

Unique reference number SC032502 Inspection date 26/03/2014 Inspector Wilfried Maxfield Type of inspection Interim Provision subtype Children's home

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Date of last inspection 24/04/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This is a children's home which is run by a local authority. It provides care for up to 13 children who may have emotional and behavioural difficulties.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

At the last inspection in April 2013 the centre was judged as good for overall effectiveness. One recommendation for improvement was made. This has been met. This inspection found that the centre is making good progress. The management of the centre is able to demonstrate a strong commitment to maintaining and improving the already high standards of care. One recommendation has been made.

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Progress

Outcomes for young people are good. The home provides young people with well- planned care. Young people's needs are constantly reviewed and discussed and care plans are updated in line with their individual development. A very professional and pro-active culture promotes outcomes for the young people. Current residents speak very highly of the benefits of their stay and their life at the centre. The majority of young people are unaccompanied asylum-seekers. They greatly benefit from staying at the centre and progress quickly during their stay. Staff support young people to develop emotionally and to become independent. All the young people are given outstanding levels of support to achieve their asylum-seeking status, independent living and future educational and professional pathways.

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Progress

Young people are provided with good educational opportunities and facilities inside and outside of the centre. Young people are very complimentary about the support given to them. One young person stated, 'I have learned so much since I am here. As well as learning the language I am also given so many other opportunities to learn and do. Because of all the support I now know what and who I want to be one day.'

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Progress

Consultation with young people is a strength of the centre. Young people are consulted in many different ways and their views and wishes are listened to. A highly effective link worker system provides young people with a positive, stable and supportive partnership with a member of the staff team. A well supported weekly residents' meeting provides a platform to voice concerns and raise issues that are significant. Staff build effective relationships with external agencies and ensure that the young people receive the support they need. All of the young people have access to an advocacy service.

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Progress

The centre's Statement of Purpose is reviewed regularly. The services, aims and objectives are clearly outlined. However, a number of inaccuracies are contained within the current document. Young people understand the services that are available to them. The young people's guide provides information about the facilities available and is translated into many languages.

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Progress

Young people benefit from a very experienced and committed group of staff. Staff and managers at the centre continue to demonstrate a strong commitment to develop and to improve the service provision. The registered manager provides the home with effective leadership, is well qualified and has a number of years of child care and management experience. Staff feel well supported.

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Progress

Young people continue to be provided with a nurturing and safe environment. The premises are well furnished and in good decorative order. It provides young people with good facilities and is clean, tidy and comfortable. A good choice of resources encourages and supports meaningful activity and education focused learning. This inspection finds that good progress has been made overall to further enhance the quality of care and the outcomes for young people.

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 review the Statement of Purpose and the Children's Guide at least annually. Here in particular, ensure that the Statement of Purpose does not contain any factual inaccuracies (NMS 13.3)

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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