Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC366090 Inspection date 19/03/2014 Inspector Carole Moore Type of inspection Interim Provision subtype Children's home

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Date of last inspection 15/01/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This privately owned children’s home may accommodate up to two young people who may have emotional and/or behavioural difficulties and/or learning disabilities.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

The home was last inspected in July 2013. The judgement at that time was good. Progress since the last inspection is good. The service has appropriately addressed the three recommendations that were made at the previous inspection. This means that the outcomes for young people have continued to improve because of significant developments in the quality or care provided by the home.

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Progress

The home has been re-decorated in parts and new furniture has been purchased to replace previously damaged fixtures and fittings. It is homely with plenty of individual touches to the rooms. As a result, the home presents as welcoming and relaxing and this provides young people with a comfortable environment to live in.

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Progress

The manager is new in post and is currently undergoing the registration process with Ofsted. She has had professional supervision with clear ongoing dates for this to take place in the future. She is also in the process of enrolling on the management diploma.

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Progress

Young people are now actively encouraged to sign their records and to make comment if they wish to do so. This ensures that records are clear and helpful should the young person wish to access their records now or in the future.

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Progress

Since the previous inspection, the home has continued to provide a good level of care for young people who have complex needs. The new manager has a clear focus on improving the standard of care and has introduced a variety of daily records for staff to complete and take account of. She has tightened up a variety of records including key worker sessions which are now more focused on the aims of the placement. A further level of safeguarding training has been put in place to raise staff awareness on internet bullying and exploitation. This demonstrates the home's commitment to continued improvement in the quality of care provided.

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Progress

Young people have made good progress in all areas of their lives since the previous inspection. The manager and staff have high aspirations for young people. For example, all young people are in an educational placement and are being encouraged to increase their level of involvement. Young people who are looking at moving into independence are being prepared for their transition by learning independent living skills such as budgeting and cooking.

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Progress

Behaviour management strategies are effective and this means there has been no need for any physical restraints and minimal sanctions for negative behaviours have been given. When a sanction is given, it is evaluated for its effectiveness by the manager. All risk assessments are regularly reviewed and updated to ensure staff are clear about the risks and how to manage them safely.

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Progress

Competent and knowledgeable staff are committed to promoting good outcomes for young people in their care. The staff are managed in a way that encourages regular reflection on their work, which in turn helps identify ways of improving the service. There is positive commitment to professional development, with staff regularly updating their core training to refresh their knowledge and understanding. The home has a working written development plan in place which is reviewed annually, identifying any planned changes in the operation or resources of the service.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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