Children's Home run by Institute of Integrated Systemic Therapy in Norfolk

Unique reference number SC065792 Inspection date 25/03/2014 Inspector Gwen Buckley Type of inspection Interim Provision subtype Children's home

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Date of last inspection 09/08/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This children's home is owned by a registered charity. It is registered to provide care and accommodation for up to six young people who have emotional and behavioural difficulties. The home is a therapeutic community based on an Integrated Systemic Therapy model.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

The judgement at the last full inspection in August 2013 was good. Progress made since the last inspection is also good. The service has shown its capacity to improve because it has met the two requirements and three recommendations made at the full inspection.

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Progress

Care plans have been developed and pathway plans obtained where needed. This means the young people have a clear focus on the support they need to develop skills for adulthood and are aware of the plans for their future.

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Progress

The missing person documentation has been amended after consultation with the local police and guidance for staff is available. However, the home’s guidance does not remind staff to review the young persons’ care plan should they go missing. This is important as care plans, where relevant, have information regarding the vulnerability of young people and, in some cases, specific actions for staff to take to keep young people safe should they try to leave. These risk assessments and specific actions have been agreed with relevant mental health professionals. The fire safety guidance has been amended and accurately reflects staffing available at night.

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Progress

Young people are very complimentary about the care provided, saying it is the best home they have lived in. A parent reports, ‘I am very involved in the care and feel totally listened to and staff are fantastic, I can’t praise them highly enough.’ The parent also feels there were no developmental areas for staff she could think of, and considers that staff members work well together with her, which helps her child. She concluded that she feels very lucky that her child is at the home as her child is getting the care needed.

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Progress

The manager continues to develop the resources available to young people at the home. Work experience that reflects the ability and interests of individual young people is provided. This means that young people have improved confidence, social skills and job prospects while raising their self- esteem and social inclusion.

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure when a child goes missing the home follows the local RMFHC protocol and with any other processes required by the placing authority that are specified in the child's care plan. This specifically relates to ensuring staff guidance reminds them to check the care plans for this information if a child goes missing. (INMS 5.7)

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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