Children's Home run by Hillcrest Children‟s Services (2) Limited in Staffordshire

Unique reference number SC437128 Inspection date 27/02/2014 Inspector Paul Smith Type of inspection Interim Provision subtype Children's home

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Date of last inspection 14/08/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This privately owned children's home is registered to provide care and accommodation for up to three young people, who have emotional and/ or behavioural problems.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

The home was judged as good at the last full inspection in August 2013. Two areas of improvement were identified as a result of that visit: to ensure the routine of the home is organised so as to further young people’s participation in education including regular attendance at school and to ensure each young person has access to dental advice and treatment and other services. The home has made good progress in meeting the recommendations. The home provides stability for both of the young people who live there and they both speak positively about the home. One young person is making good progress, attends college and has a comprehensive plan in place to increase her independence skills. The other young person is making progress in attending school and having her health needs met. They both contribute their views to the running of the home in a variety of ways. This impacts positively on the service that they receive.

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Progress

Young people continue to benefit from living in a home where there is effective and efficient management and organisation of it’s daily operation. Monitoring and quality assurance processes are well established to support the development of the home. The Registered Manager is aware of the detail of the home on a day to day basis which enables him to promote quality care. He continually gathers evidence from a wide range of sources to determine the quality of care being provided. This includes information from the young people about their experiences of each staff team member. Formal monitoring visits continue to be conducted monthly. Actions identified from these visits are addressed promptly which improves the quality of the provision.

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Progress

The staff team continue to benefit from a comprehensive induction and training programme. Staff training records are complete. Staff have regular key working sessions with young people that promote the development of the young person. Staff are very positive about the home and the progress made by the young people.

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Progress

The health and well-being of the young people is being promoted by the home and there is evidence of this in the Looked After Reviews. The home uses a variety of ways to engage young people to ensure that their health needs are met. Staff meet regularly with health professionals and promote healthy lifestyles with the young people. Individual needs are regularly discussed at team meetings to ensure all the staff have an understanding of young people’s needs. Young people continue to be looked after by a team of staff who aim to achieve the best possible outcomes.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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