Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC389830 Inspection date 05/02/2014 Inspector Dawn Bennett Type of inspection Interim Provision subtype Children's home

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Date of last inspection 21/11/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This children’s home is operated by a private company and can accommodate and provide care for one young person who may have emotional and/or behavioural difficulties and/or learning disabilities. The company has its own school for children not attending mainstream education.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

The home was judged as good at the previous full inspection in November 2013. One requirement and one recommendation were made at this inspection. These have been met.

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Progress

Since the last inspection one young person has successfully moved out of the home and into an adult service. Another young person has just moved in to the home. The practice for supporting young people to move into and leave the home is good. Staff have clear guidance and practical options that ensure the most appropriate and sensitive approach is implemented for each individual young person depending upon their circumstance.

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Progress

Young people are supported to reach their full potential. As they approach adulthood staff increasingly help them learn life skills and prepare for moving on. The level of support provided is assessed and based on their ability, risks and understanding. The routine of the home helps them develop financial and household skills as well as independence skills. This builds young people's self esteem and personal identity. Staff from the home work closely with the young person, their social worker and the next placement to ensure there is an agreed transition plan. For example, staff support visits to the next service and are still available to the young person after their move.

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Progress

Young people moving into the home are welcomed and well supported. A young person stated: 'I like it here. I like having my own space. I helped move all my clothes and toys over. I have put things where I want them. My dolls house is in the sitting room now and not my bedroom. I have everything I want except a pony and a dog.'

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Progress

Good staffing arrangements are in place. For example, when a young person moves into the home from within the company some staff move with them to ensure consistency. These staff then form the basis of a new team built to meet the young person's specific needs. This sustains and reinforces relationships already formed whilst also creating and supporting new relationships.

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Progress

The home environment has quickly become personalised after the new young person moved in. The young person and staff are very proud of it. It is fun, bright and welcoming. The young person's bedroom is individual to them and they are genuinely interested in developing the home.

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Progress

Young people make good progress educationally, socially and emotionally. Education is promoted and young people's attendance and personal progress is improving. Involvement in the local community is successfully encouraged. For example, a young person is working at a local stables in return for riding lessons. Appropriate behaviour is supported and rewarded. Staffing levels are high and interaction between them and the young people is positive and proactive. This results in a very quick decrease in incidents and challenging behaviour.

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Progress

Leadership and management of the home is good. Monitoring visits are routinely carried out and written feedback is provided about the home’s operation, which includes areas for improvement and development. The Registered Manager also evaluates how well the home is meeting young people’s needs and keeping them safe. Records are kept up to date, stored securely and fully reflect the events, circumstances and progress of each young person. Established procedures are also in place to share information about significant events with the appropriate agencies including Ofsted when they occur.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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