Children's Home run by Keys Care Limited in Cambridgeshire

Unique reference number SC370910 Inspection date 29/01/2014 Inspector Gwen Buckley Type of inspection Interim Provision subtype Children's home

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Date of last inspection 26/06/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This children’s home, owned by a private company, is registered for three young people with emotional and/or behavioural difficulties, aged between 11 and 17 years.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making satisfactory progress .

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Progress

This inspection focused on the progress made by the home since the last full inspection in June 2013. The home is making satisfactory progress. The overall judgement at the last inspection was outstanding. There were no actions or recommendations raised at that inspection.

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Progress

The care provided continues to focus on the individuality of the young people. The young people report the staff care and they always have someone they can talk with if they are down or angry. The manager and staff work very well with family members and external professionals. An external professional reports, that the young people see the home as a secure base, which allows them to think about the issues in their past. Another says ‘This is a team that are so on it…they are very good at recording and reporting issues.’ Local safeguarding staff and the local missing person liaison officer considers the home works very well with them to ensure safe care for young people with complex needs. These effective working practices ensure young people feel cared for and their safety continually monitored with action immediately taken to support the young people. The staff team normally receive training to meet the specific needs of young people

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Progress

cared for. This includes training on child sexual exploitation, countering bullying and equality and diversity. The home accommodates young people with very complex needs and some training requested in May 2013 has not been provided. The training requested and not yet provided, includes managing conflict and aggression, missing from care and engaging with young people. This means staff do not have updated knowledge on the missing person protocols which does not help to keep young people safe. Young people are happy with the care provided, one saying ‘you have to give this place outstanding,’ another, ‘I can’t think of anything they can to better, the staff are really cool.’

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Statutory Requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, Children's Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must comply with the given timescales.

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Reg. Requirement Due date

(2001) ensure that all persons employed receive appropriate training. (Regulation 27 (4)(a)) 01/04/2014

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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