Children's Home run by Keys Group Progressive Care & Education Limited in Southampton

Unique reference number SC389180 Inspection date 15/01/2014 Inspector Brian Mcquoid Type of inspection Interim Provision subtype Children's home

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Date of last inspection 06/08/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This privately run children's home is registered to accommodate up to six young people with multiple disabilities which may include a learning disability, a physical disability and in some cases a sensory impairment.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making satisfactory progress .

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Progress

The service was last inspected during August 2013 when the overall effectiveness was judged to be good. Outcomes for young people and the quality of care were both judged to be outstanding while leadership and management was judged to be good and safeguarding was judged to be adequate. There was one requirement and three recommendations arising from the inspection, all of which have been satisfactorily addressed. The recommendations arising out of a professionally conducted fire risk assessment audit have now been implemented, staff are being provided with regular supervision and appraisal and the results of statutory reviews are now being recorded on young people's case records. Regulation 33 reports are being submitted to Ofsted as required and generally reflect positively on the home and how it is operating. Significant events are being dealt with in accord with the regulations. The home has a good track record of addressing requirements and

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Progress

recommendations from previous inspections.

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Progress

Since the previous inspection, representatives from the provider organisation have attended a meeting with officers of Hampshire County Council (HCC) Children's Services Department to discuss concerns raised relating to the home and the care being provided for young people there. The concerns were not considered serious safeguarding matters but related to four different areas, which were: injuries being sustained by young people; staffing; practical aspects of care; and communication. The meeting was viewed as constructive with the concerns being received positively by the provider and seen as an opportunity to improve the standards of care being provided. An action plan was subsequently drawn up to address the concerns raised. The action plans has been shared with both the local authority and Ofsted. Arrangements are in place to closely monitor the implementation of the plan. This includes the involvement of the area manager of the service, who is currently

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Progress

overseeing the management of the home, as well as managers from the local authority.

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Progress

There is clearly a strong and serious commitment on the part of the provider to address the concerns raised about the home and to continue to improve the service being provided to young people who have complex health needs. Developments since the previous inspection have seen overhead tracking installed and the construction of a permanent housing in the garden area for a portable hot-tub which was purchased last year. The implementation of the action plan to address the concerns raised has seen safeguarding training for all staff taking place, an up to date training matrix being drawn up, enhanced training being scheduled for all staff, nail-care plans being devised and a learning disability nurse regularly spending time in the home to support staff and assess specific needs in relation to the areas of concern. In addition the area manager has attended an extremely positive meeting held with the school attended by the majority of young people at the home. The

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Progress

outcome of the meeting is that there is a clear commitment on both sides to improve communication, share information, and work closely together for the benefit of young people.

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Progress

Since the last inspection, there has been an open and honest dialogue between the provider and HCC Children's Services Department, which currently commissions all of the places at the home. The concerns raised by HCC are being treated very seriously and at the time of the inspection the action plan drawn up to address them was considered to be being implemented satisfactorily. Some areas, such as the provision of access to qualified nursing care or advice, have not yet been resolved but are being addressed in a thorough manner. The home is considered to have made satisfactory progress since the last inspection. Young people are happy living there and parents have a positive view about the care provided. 'Fantastic care', ''brilliant staff', 'very happy with care provided', and 'home does a great job' were some of the comments received from four parents spoken to during the course of the inspection.

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Progress

There are no statutory requirements or recommendations arising from this inspection.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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