Children's Home run by Crystal Care Solutions Limited in Stoke-on-Trent

Unique reference number SC358638 Inspection date 24/01/2014 Inspector Martha Nethaway Type of inspection Interim Provision subtype Children's home

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Date of last inspection 01/05/2013 Website: www.ofsted.gov.uk

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Brief description of the service

The children's home is part of an organisation operated by a private company. The home is registered to care for one young person aged eight to 17 years, with emotional and behavioural difficulties.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

At the last full inspection visit in June 2013 the overall quality rating for the service was judged as good. The home has addressed all five recommendations from the last inspection.

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Progress

Leaders and managers are making improvement to the environment. The sitting room has been redecorated and a new settee has been purchased. There are further plans for painting and decorating communal areas and bedrooms. These actions show a consistent approach in line with the home’s statement of purpose by providing a well maintained home.

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Progress

There have been no new admissions to the home since the last inspection. This has allowed leaders and managers to positively influence placement stability. As a result, there has been no disruption in young people’s lives.

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Progress

Leaders and managers have worked tirelessly to create positive outcomes for young people. They have achieved this through providing extra staff to support young people with complex needs. Staff have undertaken specialist training related to epilepsy, managing self-harm behaviours and attachment theory training. Consequently, this has increased the skill base in the staff team to provide good continuity of care.

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Progress

The home has improved its quality assurance monitoring to effectively address any trends and patterns taking place at the home. The home has an effective system for reporting notifications to the relevant authorities. The home’s supporting paperwork illustrates this. All these actions shows leaders and manager's continued commitment to improvement.

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Progress

Progress since the last inspection is good. Recent leadership and management changes have been made with the appointment of a new manager. The new manager has made a timely application to Ofsted for registration.

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Progress

Young people are attending alternative education provision. They are well engaged in outdoor learning such as, working in parks and conservation work. One young person commented, ‘I really enjoy working and building up my skills.’ As a result, they improve their outlook toward training and employment.

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Progress

Young people enjoy varied and interesting activities. One young person commented, ‘I do music once a week and enjoy this.’ In addition, young people have increased their friendship circle. As a result, this increases their self-esteem and confidence.

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Progress

Young people’s independent skills are being encouraged. Young people prepare and cook simple meals. This is helping to build desire to be independent.

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Progress

Young people’s participation and consultation is well embedded. This is intrinsically included in the day to day living. Young people are meeting regularly with their key worker. This ensures that they are part of the decision-making about their care and lifestyle.

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Progress

The home has in place a good system to monitor the performance of the home. The development plan is being well implemented. For example, young people’s electronic care plans now record their views. Another example includes improvement to risk assessments. This demonstrates the home’s ability to work towards continual improvement.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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