Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC366107 Inspection date 22/01/2014 Inspector Carole Moore Type of inspection Interim Provision subtype Children's home

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Date of last inspection 12/04/2013 Website: www.ofsted.gov.uk

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Brief description of the service

This home is operated by a private company that has several similar homes in this area. Care and accommodation are provided for up to three young people who have emotional and/or behavioural difficulties and may also have learning disabilities. The company has its own school for children not attending mainstream education and also has its own therapy team.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

This service was judged as outstanding at the last full inspection which took place in April 2013. There were no requirements or recommendations made from the previous inspection. The service is judged to be making good progress following this interim inspection.

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Progress

The home has demonstrated continued improvement in quality of care and outcomes for young people. The lack of shortfalls from this inspection is testament to the strong leadership and effective monitoring processes throughout the service.

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Progress

Young people with complex emotional and behavioural difficulties receive excellent support. They are very pleased with the progress they are making in terms developing confidence, focusing on meaningful relationships and finding strategies to keep themselves safe. Young people said, they would not change anything about the way the home operates and are happy with how things are. Young people’s welfare is excellently safeguarded because staff work hard to ensure that safeguarding strategies are well embedded and closely monitored. Relevant and meaningful partnership working facilitates effective safeguarding and positively impacts on young people’s well-being. A youth worker said, 'Clear and consistent guidance are provided to young people.' There are reductions in risk taking activities for all young people living at this service.

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Progress

Relationship building is a key strength in this service. Young people develop confidence as they are treated with respect and their contributions are valued by staff. Positive role modelling and meaningful discussion supports young people to improve their social skills. They develop tolerance and respect for the different needs and backgrounds of the other young people they live with.

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Progress

Young people are making positive improvement in education and work placements and their attendance has improved and most young people enjoy their learning experiences. A social worker said,' the way the young person has progressed has far exceeded our expectations.'

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Progress

Young people are encouraged to understand and be proactive about their own medical health needs. They explore and discuss a range of health issues; developing a practical awareness of sexual health, smoking, healthy eating and exercise. This growing awareness positively impacts on young people becoming less involved in risk-taking activities and having healthier lifestyles.

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Progress

The Registered Manager and staff team continue to deliver an outstanding level of care for young people. The home is effectively and efficiently managed and the manager constantly communicates high expectations to the whole staff team. She encourages regular reflection of their work, which in turn helps identify ways of improving the service. All staff are involved in the implementation of the development plan to ensure good progress continues.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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