Children's Home run by One To One Crisis Intervention Ltd in Devon

Unique reference number SC068205 Inspection date 11/03/2013 Inspector Christina Maddison Type of inspection Interim Provision subtype Children's home

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Date of last inspection 10/10/2012 Website: www.ofsted.gov.uk

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Brief description of the service

This children’s home provides care and accommodation for one young person of either gender, who has emotional or behavioural difficulties. The property is one of a group of services run by an independent company.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

The home was judged to be good at the full inspection that took place in October 2012. One recommendation was made at this inspection. The Registered Manager is currently taking maternity leave and an interim manager is in post. This change was duly notified to Ofsted as required by regulation. The staff team continue to be experienced, caring and committed in ensuring that young people achieve positive outcomes in all areas of their lives. Young people remain settled and happy living at the home.

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Progress

The manager and staff are skilled in implementing creative strategies that effectively manage young people’s behaviour. For example, staff encourage them to learn about the consequences of behaviour by talking through any incidents with young people and giving them consistent and fair boundaries. As a result, young people’s unauthorised absences from the home have reduced. Young people continue to develop their social skills with staff support. This means that young people are able to be responsible citizens in the community and input from the community police team is no longer needed. Young people are encouraged to earn rewards through positive behaviour. Individualised reward systems are consistently and thoughtfully operated by staff to ensure that young people are motivated to try hard to achieve rewards. For example, they can earn take-away meals, trips to leisure facilities or extra free time. Sanctions are monitored for their effectiveness and young people

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Progress

find them fair. Due to the effectiveness of behaviour management in the home, no physical restraints have been used.

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Progress

Staff continue to have high aspirations for young people and encourage and support their education. Young people have won awards from the local authority for excellent school attendance. Young people are clear about their future plans beyond school and have clear pathway plans in place. Staff encourage young people to become as independent as possible. For example, young people are supported to learn to budget, cook, undertake all household chores and use public transport independently. Young people now benefit from being able to access the internet in the home for educational purposes. This means that staff are able to help them with homework and research.

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Progress

Young people’s health care needs are fully met. These form part of a comprehensive placement plan that is detailed and thorough. The manager and staff have been pro- active in obtaining medical assessments and appropriate emotional support for young people. This means that they are able to receive appropriate interventions by health care professionals to ensure that their emotional and physical needs are met. Young people are given advice and support on a range of health care issues such as smoking cessation and sexual health awareness, helping them to make informed choices.

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Progress

Young people are encouraged to have an active lifestyle in conjunction with healthy eating. As a result, they maintain a healthy weight, enjoy good health and become involved with sporting activities in the community such as badminton and football clubs. Young people really enjoy taking part in these activities.

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Progress

The home is warm and well decorated in a modern style that is clean and comfortable and values young people. Young people like it a lot. The home's development plan ensures that any identified maintenance is carried out to maintain the quality of the environment for young people.

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Progress

Young people are consulted about the running of the home and know how to make a complaint if they need to. Young people are confident that staff would take any complaint seriously and act to resolve the complaint.

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Progress

Health and safety is well managed in the home. Risk assessments are in place for individuals, activities outside of the home and the house. These documents are regularly reviewed and give clear guidance to staff about what action to take to keep young people safe in response to an identified risk. Fire safety equipment is regularly checked and young people know what to do in the event of a fire.

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Progress

The manager and staff are committed to continual improvement. Any actions raised through the monthly monitoring visits by an independent person are acted upon and the manager undertakes regular checks of documents and procedures used in the home. Outcomes for young people are closely monitored to identify any areas of concern or areas of progress and those strategies which have been successful. The recommendation made at the previous inspection has been fully met. No requirements or recommendations arise from this inspection.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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