Children's Home run by Anderida Adolescent Care Ltd in East Sussex

Unique reference number SC028526 Inspection date 07/02/2013 Inspector Janet Hunnam Type of inspection Interim Provision subtype Children's home

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Date of last inspection 13/09/2012 Website: www.ofsted.gov.uk

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Brief description of the service

This privately owned setting is registered to accommodate two young people with emotional or behavioural difficulties.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

At the last inspection in September 2012, the home was judged as outstanding overall with one recommendation. A new system of recording incidents of physical intervention is in place, which includes the recording of discussions with staff and young people following the incident. Although this improved system is in place, it has not been used as there has been no use of restraint since the last inspection.

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Progress

The home continues to provide an excellent standard of care for young people with complex individual needs. Experienced managers and staff comprehensively identify young people’s specific needs; implement extremely detailed strategies to safeguard young people; and provide opportunities to maximise the potential for change. Staff are persistent and committed in protecting young people if they leave the home without permission to ensure their safety.

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Progress

Detailed guidelines for staff ensure young people experience high levels of consistency in their care, allowing them to build trusting relationships. Through these positive relationships, young people develop confidence in putting forward their views, knowing they are valued and respected. Consequently, they develop confidence and self-esteem. Recent developments in the home include the strengthening of therapeutic support for young people through the services of an additional psychologist. The team of psychologists work directly with young people when appropriate and provide regular supervision and training for staff. This ensures staff have the range of skills and knowledge required to effectively support young people and meet their complex needs.

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Progress

Managers are proactive in seeking feedback on the service provided from staff and young people within the home and from external parties to secure continuous improvement. A new system is in place to foster constructive relationships with neighbours with opportunities provided for them to give formal feedback on a monthly basis in addition to on-going informal contact.

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Progress

Leaders and managers provide effective monitoring through weekly management checks and meticulous Regulation 33 monthly reports, which result in detailed recommendations with completed action plans. This rigorous quality assurance system ensures young people benefit from high quality care with any shortfalls remedied promptly.

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Progress

There is an effective system to deal with complaints. All significant issues relating to the protection of young people are referred to appropriate parties promptly and in detail. The Registered Manager is temporarily away from work and suitable arrangements are in place to maintain high standards of care for young people. Staffing levels are adequate to meet the needs of young people. A policy on lone working is in place; but managers have not completed a risk assessment to clearly identify and record possible risks to staff and young people where only one staff member is on duty.

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure that where only one member of staff is on duty at any time, a risk assessment has been carried out and recorded in writing, identifying any likely risks to children, staff and members of the public. (NMS 17.9)

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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