Children's Home run by Phoenix Children’s Homes Limited in Devon

Unique reference number SC403234 Inspection date 30/01/2013 Inspector Linda Bond Type of inspection Interim Provision subtype Children's home

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Date of last inspection 21/06/2012 Website: www.ofsted.gov.uk

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Brief description of the service

This home is operated by a private company which also operates a number of other homes in the locality. The home provides care and accommodation for up to three young people who may have behavioural and emotional difficulties. The home provides planned or emergency long-term care.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

At the last inspection the home was judged as good with one recommendation.

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Progress

This children's home demonstrates continued improvement in the quality of care provided with a clear and focused commitment to service development. A particular strength of the home is the strong management structure and the commitment of the staff team who are clearly very passionate about promoting good outcomes for young people.

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Progress

A recommendation was made at the last inspection in relation to the children's guide. Young people within the home are now provided with a guide available in different formats, that is understandable and useful. This recommendation has been met.

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Progress

A stable and experienced staff team led by a passionate and knowledgeable manager ensures young people are living in a home that is safe, consistent and caring. Young people are fully involved in their placement plans and there was evidence of a young person's signature in several areas of recording. The home ensures that their contribution to their placement plans is tailored to the individual and focuses on clear, measurable outcomes. Young people also appreciate the guidance, encouragement and help they receive from staff. Placing authorities benefit from frequent communication, which enables them to efficiently monitor the quality of each placement

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Progress

Written records are kept of all medication that is administered. Good staff training by internal and external professionals underpins practice within the home. Young people who take regular medication are encouraged to take responsibility and develop an understanding that is associated with their on going health issues. Qualified and experienced staff are always available to support young people with their individual needs.

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Progress

The home has recently undergone a refurbishment of their kitchen. As a result young people are provided with a much improved area to cook and socialise. The home in general is well furnished and staff are constantly looking to improve and make homely the environment.

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Progress

A robust recording system throughout the home indicates few incidents of concern. Extremely detailed reports of monitoring visits are produced which demonstrate a good level of consultation with staff and young people takes place on a regular basis.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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