Children's Home run by Keys Care Limited in Buckinghamshire

Unique reference number SC421063 Inspection date 29/01/2013 Inspector Pippa Greed Type of inspection Interim Provision subtype Children's home

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Date of last inspection 31/07/2012 Website: www.ofsted.gov.uk

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Brief description of the service

The home is privately owned and managed by a national company. It is registered to provide medium to long-term care for up to three young people with complex needs who present with challenging behaviours. The home has access to the company's educational services which are located in the local community.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

At the full inspection in July 2012, the overall effectiveness rating for the service was good with no requirement or recommendation made. The home has proactively addressed good practice ideas to further enhance current practice since the last inspection.

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Progress

The home demonstrates continued improvement in the quality of care provided with a clear and focused commitment to service development and achieving positive outcomes for young people. This has included seeking views of young people and significant people in their lives, progressing ideas from consultation such as interior improvements around the home, supporting young people to progress in their placement, implementing enhanced care planning system, addressing actions identified from Regulation 33 visits, as well as on-going staff development.

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Progress

Since the last inspection, the manager and staff team have been extremely diligent in monitoring young people's care needs. This has ensured that young people are receiving care in a consistent and stable manner. The manager has implemented supplementary recording tools to analyse any changes in behaviour. This in turn informs the staff team and aids effective care planning. Staff were seen to be a calming and confident influence towards young people in their care. Good rapport between young people and staff were evident.

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Progress

Young people's views are an integral part of the care planning process. This was evident in the young person's consultation questionnaire which is carried out at regular intervals. Young people confirmed that they felt happy, safe, and supported by the staff team. Comments include, 'the staff are always helpful', and 'I'm happy’. The manager and staff team have listened to young people's views and since the last visit, the gaming room has been redecorated in line with young people's wishes, a new shower unit installed, as well as personalising their own bedroom on arrival to the home. Care plans have been enhanced to incorporate more visual references as well as improved weekly reporting template. This means the document is presented in a more user-friendly manner and presents a clearer overview for significant others.

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Progress

The manager has an effective risk assessment system. These are comprehensive, and detailed. The records show improvement in documenting regular review dates. This means staff check for changing needs and highlight any new identified risk for young people within the home. The frequency where young people go missing without authority has significantly reduced. Young people are supported by an observant staff team.

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Progress

Staff continue to benefit from regular supervision, team meetings, and group opportunities to discuss the needs of the young people. Staff report that they feel well supported and encouraged to develop their confidence in ways of working.

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Progress

The manager and staff team have young people's well-being at heart and support them to achieve positive outcome. Staff are genuinely enthusiastic about the care of young people and there is a strong commitment to providing a good quality service.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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