Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC366090 Inspection date 15/01/2013 Inspector Susan Mullin Type of inspection Interim Provision subtype Children's home

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Date of last inspection 13/06/2012 Website: www.ofsted.gov.uk

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Brief description of the service

This privately owned children’s home may accommodate up to two young people, of the same gender, who may have emotional and/or behavioural difficulties and/or learning disabilities.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making good progress .

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Progress

At the last inspection in June 2012, the overall effectiveness judgement for the service was good. Progress since the last inspection is also good. The manager and staff continue to improve the standard of care they deliver to the young people, and as a result their outcomes are positive. One requirement made at the previous inspection has been addressed and the home has reviewed their Statement of Purpose, which now includes reference to accommodating young people with learning disabilities.

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Progress

The manager and her staff are clear that the overall judgement of good at the last inspection has not meant that care practices have remained the same. The staff team has a good understanding of the amended regulations and updated national minimum standards, which ensures that the quality of care practices continue to improve.

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Progress

Young people benefit from an environment where staff have high hopes and aspirations for young people to reach their full potential. Young people's views are valued in the home. A robust complaints process ensures that young people are confident to raise any concerns they have. This means that they have a voice. Where young people have expressed a new idea, this has been acted upon. For example, young people may suggest changes to the menu or an activity.

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Progress

Good behaviour is actively encouraged and rewarded at this home and is proving very effective. Since the last inspection there have been no missing from home episodes, no criminal activity or risk-taking behaviours and only one restraint recorded. Consequently, the young people are happy and settled at the home and making good progress. They enjoy sound, trusting relationships with the staff and feel confident to approach them about any concerns they may have.

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Progress

The manager has a development plan in place which demonstrates that she is looking to further improve the service. This is closely monitored to ensure that the work taking place in the home reflects the development plan. Young people benefit from a stable and competent staff team. All the staff are fully up to date with their mandatory training and they also receive formal monthly supervision. Annual appraisals are undertaken to review performance and to determine personal development and on-going training needs.

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Progress

The home has a good capacity to improve because there is robust monitoring of the quality of care by an outside visitor and by the Registered Manager. The monitoring incorporates the views of young people, parents, staff and social workers. There is close monitoring of important issues such as safety and educational progress. Previous recommendations are monitored through to completion.

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Progress

Ofsted has been informed of issues and progress at the home through inspection visits and notification of significant events. These show a well-managed service that is realistic about its strengths and weaknesses. The home is operating in accordance with its conditions of registration. No requirements or recommendations were made at this inspection.

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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