Children's Home run by Reflexion Care Group Limited in Shropshire

Unique reference number SC389830 Inspection date 10/01/2013 Inspector Denise Perry Type of inspection Interim Provision subtype Children's home

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Date of last inspection 22/05/2012 Website: www.ofsted.gov.uk

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Brief description of the service

This children’s home is operated by a private company and can accommodate and provide care for one young person who may have emotional and/or behavioural difficulties and/or learning disabilities. The company has its own school for children not attending mainstream education.

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Progress

Since their previous inspection the service is judged to be making satisfactory progress .

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Progress

At the full inspection in May 2012, the home’s overall quality rating was good with three recommendations for improvement set. The home’s manager has addressed the majority of these recommendations, demonstrating the home’s capacity for maintaining a good quality of care. Outstanding health and safety checks, such as, gas and electricity checks have now been completed. This contributes to young people’s safety and welfare.

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Progress

Young people live in a comfortable and homely environment which is well maintained. The garden is now maintained to a satisfactory level and there are plans in place to develop this further. The manager and young people intend to create a vegetable patch and build a barbeque area in the garden with the intention of enhancing and maximising young people’s outdoor living experiences.

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Progress

All staff now regularly receive formal one-to-one supervision. This enables staff to reflect on and successfully develop their knowledge and professional practice. This also contributes to the delivery of good quality care to young people.

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Progress

Young people say they know how to make a complaint and they have access to the complaint procedure. The company has updated the young person’s guide to include contact details for the Children’s Rights Director. However, this updated guide has not yet been made available to young people in the home. As a result, the recommendation is repeated.

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Progress

Since the last inspection, the home’s manager has been deployed to a larger children’s home within the company and a new permanent manager has been appointed to run this home. The manager’s application for the post of Registered Manager is currently being processed. The home’s manager is completing the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services. This is enhancing his leadership and management skills and his contribution to the day-to-day running of the home.

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Progress

Staff support and teach young people independence skills in accordance with their individual abilities. There have been significant delays with the placing authorities sending pathway plans to the home. This has impacted on the home’s ability to assist young people with transition planning. The home’s manager has challenged this shortfall with some success. While pathway plans have now been received, the manager is in discussion with the placing authorities, questioning the specific details and accuracy of these plans. This is to ensure that young people’s progress and outcomes are accurately reported on and plans effectively implemented.

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Progress

Since the last inspection young people have been unable to sustain their involvement with their individual educational programmes. The manager and staff team have secured alternative voluntary employment and educational placements for young people. This ensures that young people have a sense of purpose in their lives, where everyday structure and daily routines become integrated into their day-to-day living.

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure the home's Children’s Guide includes how a child can contact the Children’s Rights Director. (NMS 13.5)

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection.

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