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Schools & FE · Further education inspection (2005-2012)

Walsall Adult And Community College

Inspected 7 Dec 2012 · published 16 Jan 2013 · URN 55258

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Summary

Outstanding

Derrick Baughan

What we read, and from where

Click a reading to see it highlighted in the report.

  • Inspection date verified

    7 Dec 2012

  • Inspectors verified

    Derrick Baughan

  • Leadership and management verified

    Outstanding

  • Outcomes verified

    Outstanding

  • Overall effectivenesssingle source

    Outstanding

  • Previous overall verified

    Good

  • Teaching, learning and assessment verified

    Outstanding

  • Name on report verified

    Walsall Adult and Community College

  • URN verified

    55258

Page 13 of 14
Page 13 of the report with the evidence highlighted

Deep dive

What this report says

In plain English

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Grade profile

Each judgement on its scale, weakest to strongest.

  • OverallOutstanding
  • Leadership and managementOutstanding
  • OutcomesOutstanding
  • Teaching, learning and assessmentOutstanding

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

+93Very positivemore positive than 86% of reports of this type graded Outstanding
OutstandingGoodRI

Reads more warmly than most reports of this type graded Outstanding.

Markers show where typical reports of each grade sit.

Praiseoutstandingexcellentvery wellextremelyexceptionallyvery highexceptionaleffectively
Criticismnot sufficientlyweaknessesnot alwaystoo oftengapstoo manynot improvednot enjoy

How the report reads, start to finish

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FindingsAbout the inspectionWhat needs to improve positive critical
  • Findings303w+94
  • What needs to improve4398w+92

Strengths

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Concerns

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No strong criticism found.

Next steps

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Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
14
Words of findings
4,569
longer than usual (typical 2361)
Reading level
Hard
Flesch 41, typical 38
Average sentence
15 words
Next steps
8
typical 8
Hedged sentences
3%
“some”, “not always”, “most”…

Where the words go

Findings 6%What needs to improve 86%About the inspection 8%

Full report text

Learning and Skills inspection report Date published: 14 January 2013 Inspection Number: 407195 URN: 55258

p.1

Summary of key findings for learners

 The proportions of learners who achieve their qualifications are very high or improving rapidly, except for a very few learners on English for speakers of other languages (ESOL) courses.  Learners make outstanding progress. Many have not engaged in learning since leaving school and have low starting points; however, because of outstanding teaching and support they do extremely well.  Learners gain a very good range of additional skills that help them improve their quality of life and their employability. Learners significantly improve their confidence and ability to work on their own.  Teaching, learning and assessment are outstanding. The college has improved these rapidly since the previous inspection, from satisfactory to outstanding in two and a half years.  Tutors plan and teach lessons that meet the needs of individual learners extremely well. Good use of an excellent range of activities ensures that learners are fully involved.

p.1

Summary of key findings for learners

 Tutors use questioning and discussions very effectively to ensure learners develop a clear understanding of their subject. Learners are extremely positive about their experience and thoroughly enjoy their learning.  Outstanding leadership by the Principal has resulted in considerable improvements since the previous inspection. The Principal and senior staff work exceptionally well together to monitor and improve the quality of the provision.  Walsall Adult and Community College (the college) provides a wide and innovative range of courses and subject pathways for learners to follow.  An exemplary focus on sustainability has benefited learners, the college and the community through very good use of finance and resources. The college has very good links with the local community.  The outstanding promotion of equality and diversity has created a community within the college where everyone is welcomed and valued.

p.1

This inspection: Outstanding-1

Outcomes for learners Outstanding-1 Quality of teaching, learning and assessment Outstanding-1 Effectiveness of leadership and management Outstanding-1

p.1

What does the provider need to do to improve further?

 Improve the success rate of a very few learners in ESOL by raising the quality of teaching, learning and assessment. In particular, make sure that all learners have clear and detailed individual targets to measure their progress against, and that written feedback is clear and detailed.

p.2

Inspection judgements

Outcomes for learners Outstanding  Learners make outstanding progress. The new range of learning pathways in a number of subjects provides greater challenge to learners. In addition, the college caters very well for learners with a wide range of needs, and stretches and challenges them exceedingly well.  Learners’ achievements are outstanding. Success rates for most learners are very high or improving rapidly. For example, in information and communication technology (ICT), learners gain excellent skills and achieve additional units. The quality of learners’ work is exceptional and often exceeds the requirements of the qualification.  Learners’ approach to learning is exemplary. Attendance and punctuality are very good and learners thoroughly enjoy their learning. They develop very good skills for working on their own and in small groups. This helps them make outstanding progress in lessons. For example, sports

p.2

Inspection judgements

learners develop an excellent attitude to regular and thorough training.  Learners develop a wide range of living and working skills. These include confidence, team working and independent working skills. Learners develop a very good work ethic because of an extremely strong focus on attendance, behaviour and time keeping. Learners studying independent living and leisure skills develop these skills in realistic work environments. The pre- apprenticeship programmes prepare learners well for an employed apprenticeship.  Learners develop good entrepreneurial skills. Learners on independent living and leisure skills programmes recycle unwanted jewellery to produce items that they sell at the Walsall arts gallery. Learners on arts and crafts course produce Christmas wreaths using recycled material. Young learners on the pre-apprenticeship construction programme have been fully involved in designing and building improvements to the college, reusing existing building materials

p.2

Inspection judgements

wherever possible.  The college focuses very well on the achievement of different groups of learners. Consequently, managers quickly identify and close any gaps in achievement. For example, the college identified a gap in achievement between sports learners from a White British heritage and those from a minority ethnic heritage. The college closed this gap in less than a year.  Learners develop their English, mathematics and functional skills very effectively. They make good use of the many opportunities built into all subjects to extend their knowledge. The college has improved mathematics teaching significantly. As a result of this skill development learners improve their employability.  The large majority of learners move on to further education or employment. Because of the well thought-out subject learning pathways, many learners move on to further courses within the college or with other learning providers.

p.2

Inspection judgements

 Learners gain an excellent understanding of the careers and progression opportunities available to them. As a result of detailed advice and guidance, learners understand very well their options. Learners are all fully confident that they are on a programme that is right for them.  The college has developed excellent progression routes and learning pathways in many subjects. These meet the needs of the learners and the local community very well. Because of this, courses challenge and stretch learners to achieve to their potential.  Learners with learning difficulties and/or disabilities achieve exceptionally well. They make excellent progress and gain a range of skills that help them to become more independent in their everyday life. In addition, many of them develop the opportunity for enterprise and possible employment.

p.2

Inspection judgements

The quality of teaching, learning and assessment Outstanding  Teaching, learning and assessment are outstanding and result in outstanding outcomes for learners. The college has been extremely effective in rapidly improving this aspect from satisfactory at the previous inspection. Teaching, learning and assessment in ESOL have not improved so rapidly, but they remain good and weaknesses found at the previous inspection have been dealt with, for example the development of learners’ speaking and listening skills  Tutors plan lessons exceptionally well and ensure that each one meets the varying needs of the group and each individual learner. Tutors use the detailed initial assessment information extremely well to match lesson activities to learners’ needs.  Tutors have high expectations for all learners. As a result of outstanding teaching, they ensure that learners meet these high expectations. Learners have very high levels of confidence and

p.3

Inspection judgements

they develop excellent skills for learning on their own and in small groups. For example, sports learners know well how to improve their skills at home.  Tutors make extremely good use of questions and discussions to engage learners and help them develop their subject knowledge. Learners are very clear about how well they are involved in their lessons, both in the classroom and in practical sessions. As a result, they are extremely eager to learn and enjoy their lessons very much.  The college has made a significant investment in information and learning technology (ILT). Investment decisions focus well on sustainability and making best use of emerging technology to minimise equipment costs. For example, staff have developed a solution for learners’ work to be stored in the online system known as ‘the cloud’.  Staff use ILT well in lessons. For example, in one mathematics revision lesson the tutor used a

p.3

Inspection judgements

version of the game ‘Who Wants to Be a Millionaire?’ to involve learners and give them confidence in trying answers. The tutor mixed this activity well with others to maintain learners’ high level of interest and enable learners to show outstanding attainment.  Assessment of learners’ skills is outstanding. On apprenticeship and pre-apprenticeship programmes, tutors use a wide variety of assessment methods and learners are extremely clear about the standard of their work. On other programmes staff measure learners’ standards and progress frequently in lessons and at specific stages within the courses. Staff are particularly good at helping learners to develop the skills to assess their own work.  Feedback to learners is helpful, clear and regular. Tutors give regular verbal feedback during lessons, which contributes significantly to the progress made by learners. Detailed written feedback on learners’ work helps learners understand what they need to do to improve.

p.3

Inspection judgements

However, written feedback to ESOL learners is not as detailed.  Staff use targets extremely well to challenge and stretch learners. Tutors set very detailed short- and long-terms targets based on assessment results. Staff and learners work extremely well together to monitor progress towards targets. Tutors usually set targets that are highly relevant to each learner; but, for a very few learners in ESOL, targets are not sufficiently individual.  Initial assessment is exemplary. All learners have a detailed initial assessment of their skills to ensure that they go onto the correct programme. They also have an initial assessment of their learning needs and further detailed assessments if necessary. As a result, learners are on the programme that is most appropriate for them and get the support they need.  Initial assessment focuses extremely well on learners’ English, mathematics and functional skills

p.3

Inspection judgements

needs. The college ensures that it meets these needs very well, with a range of support and additional tuition options. In addition, the college embeds support for these needs into the curriculum very well. As a result, learners significantly improve these skills.  The college provides excellent information, advice and guidance. It uses a wide range of innovative ways to promote its provision. It makes very good use of partnerships and links with the local community to reach those learners who might not consider further education.  Staff provide outstanding support and guidance, both in and out of lessons. Learners are extremely positive about the help that they get to complete their programmes. Because of the exceptional way that the college promotes it, learners have a very well developed sense of equality and play their part well in valuing diversity. Learners are very positive about the excellent relationships they have with staff and other learners.

p.4

ICT for users

 Teaching, learning and assessment are outstanding, as reflected in the outstanding outcomes for learners. They make rapid progress in developing skills in using commercial software, and become highly confident users of ICT. Many learners are significantly ahead of their learning plan targets and those who finish early study additional units. Success rates are very high and improving.  Learners receive outstanding support from enthusiastic tutors who have high expectations of what learners can achieve. Learners are encouraged well to use computers efficiently and they become adept at using shortcuts. Tutors promote safe working practices. They help learners to adopt the correct posture when sitting, and to use the internet safely.  Tutors plan their lessons extremely well and develop learners’ understanding through clear explanations and well-constructed exercises. These often include challenging tasks that provide

p.4

ICT for users

excellent opportunities for ICT skill development.  In most lessons, tutors use questioning extremely effectively to check and extend learning. They use a range of activities very well to help learners develop problem-solving skills. On a very few occasions tutors miss opportunities to develop learners’ ability to work on their own.  Lesson planning for older learners on ICT leisure courses is exceptionally effective. Learners are fully involved in the decision making about the focus of their work for each term. For example, one group of learners gained confidence and graphic design skills through their project to make coasters and mouse mats using photographs that they had taken.  Tutors have an exceptional focus on promoting sustainability, which ensures resources are not wasted. Learners think carefully about the environmental impact of their work. Classrooms are equipped with energy-efficient equipment and tutors receive frequent reports about energy

p.4

ICT for users

usage.  All learners receive a detailed initial assessment to identify their skill level and any additional support needs. Tutors monitor and review progress carefully and frequently. Learners have very challenging short- and long-term targets in their lesson plans. In addition, they have specific and individual targets to achieve during learning sessions.  Tutors assess learners’ work accurately and frequently. Assessment meets the requirements of the awarding body. Tutors prepare learners for examinations exceptionally well by giving challenging tasks and clear feedback on how to improve. Learners speak highly of the very good quality of the teaching and support they get.  Teaching and learning provide good support for English and learners make good progress in improving the quality of their written work. Tutors focus well on the need to use accurate technical language. They enhance learners’ numeracy skills through good use of exercises in

p.4

ICT for users

using spreadsheets.  Learners receive accurate and detailed guidance about choosing courses and the progression routes available. The courses and pathways offered meet the needs of learners exceedingly well and many go on to study further ICT courses.  Learners from diverse backgrounds work well together and support each other effectively. Word-processing exercises include references to cultural and ethnic topics such as the Hindu festival of Diwali. The college has excellent arrangements for meeting the needs of learners with dyslexia and a wide range of adaptive equipment for learners with other needs.

p.5

Community learning

 Learners make excellent progress in developing their knowledge, techniques and understanding of sport and exercise. Community learners make excellent improvements in their fitness, which has a significant impact upon their quality of life. Learners benefit from the development of independence, which allows them to practise effectively beyond lessons. Learners on pre- apprenticeship programmes improve significantly their confidence, independence, and coaching and reflective skills.  Learners are highly motivated and engage very well in their learning. Tutors, additional learning support workers and, in some lessons, additional coaches all contribute to supporting learners very well.  Learning is very well planned and highly personalised. Learners are actively involved in planning their own learning. They participate enthusiastically in a wide variety of activities that meet their needs well and provide a good challenge for them.

p.5

Community learning

 Highly skilled coaching and peer- and self-assessment all contribute well to help learners improve rapidly. Learners respond well to the strong culture of achievement set by a range of challenging exercises, activities and questions.  Learners receive excellent feedback from their assessments. Feedback comes from a wide range of sources, including tutors, other learners and the learners themselves. Tutors make excellent use of a range of feedback types, including written, verbal, and video analysis. Tutors mark work thoroughly and comments are detailed and very effective in helping learners improve.  Tutors develop learners’ English skills well, through good marking and correction of grammar and spelling mistakes. Learners are encouraged to read widely about sports issues. One learner who speaks English as an additional language had improved their English because of taking part in a yoga class.

p.5

Community learning

 Learners do not develop their skills in mathematics as much as those in English. In the past they did not always enjoy mathematics lessons and attendance decreased. The college became aware of this and took action that has already had a positive impact on learners’ enjoyment and attendance.  Learners on the pre-apprenticeship programme have very high aspirations. The college’s partnership with Walsall Football Club means that learners benefit from working with professional coaches in a real working environment. Other partnerships, such as that with the local university, result in additional support and mentoring for learners.  Tutors are very effective at ensuring learners are well aware of their possible next steps in their education and careers. Learners have a detailed knowledge of each qualification and how gaining it will help them achieve their goals.  Learners are very respectful and supportive to each other and their tutors. Tutors promote well

p.5

Community learning

a culture of valuing diversity. Tutors and learners regularly and effectively challenge misconceptions about ability. Learners on the pre-apprenticeship programme remind each other of appropriate behaviour and support each other to behave well.

p.6

ESOL

 Because of good teaching, learning and assessment, progress and achievement in lessons are good. All learners make at least the progress expected of them, and many make better progress. Success rates for the very large majority are high. For the very small minority at foundation and intermediate levels they are not as high, but improving. Learners develop a wide range of additional skills, particularly relevant to their own needs.  Staff use their skills and expertise well to plan teaching, learning and support to meet each learner’s needs. The majority of tutors use excellent and varied resources and activities such as seasonal catalogues, topical discussion, examination revision posters, and role play. In a very few lessons not enough use is made of resources.  Tutors make good use of local community settings as a context for lessons. Learners are fully involved in lessons and, as a result, gain social, personal and language skills that benefit them

p.6

ESOL

well and improve their employability. Extra-curricular activities, such as reading clubs, contribute well to helping learners increase their involvement in the community.  Tutors have very high expectations of learners and set challenging targets for each group. Tutors rigorously monitor the progress of the group towards these targets. However, too many of the targets set for each learner are not sufficiently well matched to their individual needs.  In the majority of lessons, tutors use good questioning techniques, and give good verbal feedback and reinforcement of learning. However, written feedback is often brief and does not help learners understand what they need to do to improve sufficiently well.  Learners benefit from high levels of care, support and motivation from staff. This enables them to enjoy their learning and make good progress in developing their language skills. Learners are very positive about their learning experience.

p.6

ESOL

 Tutors develop learners’ speaking and listening skills very well and regularly reinforce correct pronunciation when speaking. However, too often tutors miss opportunities to reinforce skills in mathematics.  Staff provide good initial advice and guidance. The college has a dedicated adviser for learners with ESOL requirements who works closely with each learner. Initial assessment is good. As a result, learners are clear about the benefits of their programme.  Learners participate fully in a wide range of excellent enrichment activities. These include community interpreting, childcare, charitable activities, presentation days, trips, reading club and employability career launches. These enable learners to broaden their experience and help prepare them for further education and employment.  Tutors promote equality and diversity well in lessons. Staff use teaching materials that are sensitive to all needs and foster good relations. As a result, learners have a good understanding

p.6

ESOL

of equality and diversity and get on well with each other.

p.6

Learning programmes for 19+

 Teaching, learning and assessment are outstanding. This is reflected in the very high proportion of learners who achieve their qualifications. Learners make outstanding progress in developing their independence and gaining personal and social skills because of the wide range of practical subjects and activities that tutors use. Learners increase their physical mobility, become confident to use transport independently and progress on to further training or employment.  Tutors have extremely high expectations of learners and motivate them well. Tutors use their skills exceedingly well to raise learners’ interest and get learners to work hard. This helps learners gain confidence and complete a range of tasks to a very high standard. Tutors use questions and discussions well to help learners develop their understanding.  Learners receive outstanding care and support. Staff work together very well to provide an

p.7

Learning programmes for 19+

individual support programme for each learner. Excellent partnership arrangements with carers and specialist support agencies contribute exceedingly well to reducing barriers to learning.  Tutors use their experience well to plan and deliver a wide range of additional activities. Learners benefit from, for example, a choir, a reading club, and Zumba lessons, which take place at lunchtimes. Frequent visits to fairs and shows, such as the Good Food Show at the National Exhibition Centre, further enhance learning opportunities.  Tutors are particularly effective at detailed initial assessment, which they use extremely well to plan courses and lessons to meet the wide range of learners’ specific needs. Support workers benefit from detailed group profiles, which give them much information on how to meet the specific needs of each learner.  Tutors make good use of individual targets at the start of each lesson, to ensure that learners

p.7

Learning programmes for 19+

are clear about what they need to achieve in that lesson. Tutors monitor progress well and learners have an excellent understanding of how they are progressing towards their targets.  Tutors ensure that all learners engage in practical activities by giving very clear instructions or demonstrations. For example, learners in a food preparation lesson were extremely clear about the sequence of tasks, and those in a jewellery class were clear about how to thread beads and sequence colours.  Tutors make very good use of ICT to support learning and stimulate learners’ interest. In ICT classes, learners are extremely skilled and confident in using a range of ICT resources to research items of interest, make animated cards or complete puzzles.  Learners and their parents and carers receive outstanding information, advice and guidance. The recruitment process is extremely thorough. Staff, learners, and parents and carers work

p.7

Learning programmes for 19+

well together to develop a stimulating learning programme for each learner. Discussions about progress and next steps are frequent and effective.  The college promotes equality and diversity across the curriculum extremely well. Learners work very well together in class, and also support and respect each other very well in the common room. For example, learners are encouraged to learn sign language to help them communicate with a deaf learner.

p.7

Learning programmes for 19+

The effectiveness of leadership and management Outstanding  The Principal provides outstanding leadership because of her involvement in ensuring high- quality provision to meet the needs of learners and deal with some of the very wide range of social and economic problems in the borough. Her commitment and drive play a major part in the outstanding outcomes for learners.  The Principal and the senior management team have improved the quality of teaching, learning and assessment through a combination of robust performance management and innovative staff development. They have also dealt very well with all the areas for improvement from the previous inspection. As a result, the quality of teaching, learning and assessment has improved from satisfactory to outstanding.  Senior leaders have very high expectations of staff, learners and subcontractors. Leaders use target setting very well to monitor and improve performance at all levels. Partnerships with local

p.7

Learning programmes for 19+

organisations, as well as other directorates in the council, contribute exceptionally well to learners’ outstanding experiences.  Staff benefit from training and development of a very high quality. The college’s’ inspiring learning zone’ is an innovative concept in staff development, which includes resources, training and excellent arrangements for sharing good practice.  The performance management of staff is exceptionally rigorous. The college carries out regular observations of teaching, learning and assessment. The results are used to good effect to help staff develop. Highly experienced mentors provide excellent support to tutors working for the college and the subcontractors.  The college has significantly improved the way that it manages subcontractors and this is now rigorous. Subcontractors receive good support and extensive challenge at regular meetings and training events, as well as by more formal contract monitoring, target setting and performance

p.8

Learning programmes for 19+

management.  Self-assessment is inclusive, rigorous and accurate. Managers make very good use of tutors’ course evaluations, subcontractors’ self-assessment and management information to support judgements about the provision. Governors rigorously scrutinise the draft self-assessment report and the accompanying action plans and challenge managers robustly.  The college makes extensive use of stakeholders’ feedback to evaluate the quality of provision and responds quickly to learners’ suggestions for improvement. The college has introduced the use of an electronic communication tool to communicate regularly and effectively with employers. The college deals promptly and effectively with the very few complaints that occur.  The college has strengthened governance arrangements so that board members’ expertise more closely matches the needs and priorities of the college. Governors receive regular training and

p.8

Learning programmes for 19+

are well qualified to deal with detailed finance and performance reports. These changes have brought greater rigour to governance, which contributes well to the culture of continuous improvement.  The Principal personally leads the college’s outstanding promotion of sustainability, which it interprets in its broadest sense. It integrates sustainability effectively with its respect and equality agenda. This develops a greater awareness of respect for resources amongst staff, learners and partners. As a result, waste and duplication are minimised. The college carefully monitors its use of paper, energy and travel. The college further promotes the sustainability agenda by effectively working with other organisations to make best use of finance and resources.  The college offers a very responsive and flexible curriculum that meets the needs of the diverse communities in the borough exceptionally well. It carefully aligns provision to meet local,

p.8

Learning programmes for 19+

national and council priorities. For example, by the development of vocational pathways, and training staff to help learners with learning difficulties, and/or disabilities, access public transport.  The college’s promotion of equality and diversity is outstanding. The proportions of learners from minority ethnic groups and those with additional learning needs are considerably greater than in the borough as a whole. Managers carefully monitor the performance of different groups of learners to ensure that no significant differences in outcomes exist between these groups.  The service has a very clear emphasis on meeting the needs of the wide range of learners who are not in education, training or employment. Since it started, the pre-apprenticeship programme has recruited 105 learners from this group and the large majority have gone on to further education or employment with training.  Because of outstanding partnership working, the college engages and supports learners from

p.8

Learning programmes for 19+

the most disadvantaged areas of the borough very well. Managers have very carefully selected a small number of subcontractors to provide ‘first steps’ learning programmes for those least likely to respond to conventional marketing or recruitment initiatives.  The college plays an outstanding role in engaging with, and supporting, the community. It is fully involved with regeneration work across the borough. For example, the college is a major partner in the development of a local social care centre. Along with the council, it has rapidly transformed this into an exceptional resource to support the community and provide support the community and provide learning and progression opportunities for learners, particularly those with learning difficulties and/or disabilities.  The college meets its statutory requirements for safeguarding learners. Staff and designated officers receive training appropriate to their level of responsibility and are clear about their role.

p.9

Learning programmes for 19+

Safeguarding and health and safety, staff receive appropriate priority at learner inductions and at progress reviews, as well as at staff meetings. Individual case studies demonstrate that the college’s arrangements for supporting vulnerable adults are effective.

p.9

on a provider’s performance:

1: Outstanding 2: Good 3: Requires improvement 4: Inadequate

p.10

Overall

16-18 Learning programmes 19+ Learning programmes Apprenticeships Community learning

p.10

Overall

The quality of teaching, learning and assessment 1 1 1 1 1

p.10

Overall

The effectiveness of leadership and management 1 1 1 1 1

p.10

full contract year

Principal/CEO Maria Gilling Date of previous inspection January 2010 Website address www.wacc.ac.uk

p.11

programme level

Level 1 or below Level 2 Level 3 Level 4 and above

p.11

(excluding apprenticeships)

Full-time 0 0 0 0 0 0 0 0 Part-time 134 841 20 241 4 77 0 26

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Apprenticeship level and age

Intermediate Advanced Higher 16-18 19+ 16-18 19+ 16-18 19+ 20 61 0 24 N/A N/A

p.11

Apprenticeship level and age

Number of community learners 1589 Funding received from Education Funding Agency and Skills Funding Agency

p.11

following main subcontractors:

 Age UK  Frank F Harrison  Manor Farm  MAP  Palfrey Community Centre  Steps to Work  Walsall Housing Group

p.11

Additional socio-economic information

In 2009, Walsall Metropolitan Borough Council rationalised its adult learning service into one organisation, Walsall Adult and Community College (the college). The college operates from one main building in Walsall and a number of other locations in the borough. It provides a range of programmes for learners, with many structured pathways to help learners progress to further education or employment. The borough is the fourth most deprived authority, out of 34, in the West Midlands and the 45th in the country. The proportion of people from minority ethnic backgrounds is 17%. The number of key benefit claimants is one third higher than the national average. Twenty seven per cent of the borough’s children are defined as living in poverty.

p.12

Information about this inspection

Two of Her Majesty’s Inspectors (HMI) and four additional inspectors, assisted by the Director of Quality as nominee, carried out the inspection with short notice. Inspectors took account of the provider’s most recent self-assessment report and development plans, and the previous inspection report. Inspectors also used data on learners’ achievements over the last three years to help them make judgements. Inspectors used group and individual interviews, telephone calls and online questionnaires to gather the views of learners and employers; these views are reflected throughout the report. They observed learning lessons, assessments and progress reviews. The inspection took into account all of the provision at the provider. Inspectors looked at the quality of teaching, learning and assessment across all of the provision and graded the sector subject areas listed in the report above.

p.12

Grade Judgement

Detailed grade characteristics can be viewed in the Handbook for the inspection of further education and skills 2012, Part 2:

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Grade Judgement

http://www.ofsted.gov.uk/resources/handbook-for-inspection-of-further-education-and-skills- september-2012

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Grade Judgement

guidance 'Complaining about inspections', which is available from Ofsted’s website: www.ofsted.gov.uk If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234 , or email enquiries@ofsted.gov.uk .

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Grade Judgement

Learner View is a new website where learners can tell Ofsted what they think about their service or provider. They can also see what other learners think about them too.

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Grade Judgement

To find out more go to www.learnerview.ofsted.gov.uk or if you have any questions about Learner View please email Ofsted at: achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory Support Service (Cafcass), schools, services, initial teacher training, work-based learning and skills training, community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Grade Judgement

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . You may copy all or parts of this document for non-commercial educational purposes, as long as you give details of the source and date of publication and do not alter the information in any way. To receive regular email alerts about new publications, including survey reports and provider inspection reports, please visit our website and go to ‘Subscribe’.

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Grade Judgement

T: 0300 123 4234 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.ofsted.gov.uk

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