Setting

Summary of complaint

On 16 August 2011, we received a notification from an outside agency that raised concerns about whether the childminder has public liability insurance. We needed to investigate these concerns to see whether the childminder was meeting the Early Years Foundation Stage welfare requirements relating to 'suitable premises, environment and equipment'. In particular, these include a requirement that states that the provider must carry and display public liability insurance for the provision.

p.1

Summary of complaint

We carried out an unannounced visit to the setting and found the provider did not have public liability insurance in place although she has recently cared for children over eight years of age in the holidays and also before and after school. She had also cared for an early years child at the beginning of the year for a very short time.

p.1

Summary of complaint

Although it was not part of the original complaint, we found that the provider was not meeting the Early Years Foundation Stage welfare requirements relating to 'safeguarding and promoting children's welfare'. In particular, the requirement to obtain necessary information from parents in advance of a child being admitted to the provision; the requirement to obtain information about who has legal contact with the child, and who has parental responsibility for the child; and the requirement to request written parental permission to the seeking of any necessary emergency medical advice or treatment in the future. Also, we found that the provider was not meeting the Early Years Foundation Stage welfare requirements relating to 'documentation'. In particular, this includes a requirement that states that the provider must keep a daily record of the names of the children looked after on the premises and their hours of attendance. Although the provider has a

p.1

Summary of complaint

verbal agreement with the parents and had taken emergency contact numbers she did not realise what other information was also required when children cared for were over eight years of age. Therefore, she was not complying with the appropriate requirements for each age group she may care for.

p.1

Summary of complaint

Following our investigation, we issued a notice to improve that asks the provider to:

p.2

Summary of complaint

carry and display public liability insurance for the provision (The Early Years Foundation Stage General Welfare Requirements - Suitable premises, environment and equipment) (also applies to both parts of the Childcare Register)

p.2

Summary of complaint

keep a daily record of the names of the children looked after on the premises and their hours of attendance (The Early Years Foundation Stage General Welfare Requirements - Documentation) (also applies to both parts of the Childcare Register)

p.2

Summary of complaint

obtain all required information from parents in advance of a child being admitted to the provision (The Early Years Foundation Stage General Welfare Requirements -Safeguarding and promoting children's welfare) (also applies to both parts of the Childcare Register)

p.2

Summary of complaint

obtain information about who has legal contact with the child, and who has parental responsibility for the child (The Early Years Foundation Stage General Welfare Requirements - Safeguarding and promoting children's welfare)

p.2

Summary of complaint

request written parental permission, at the time of the child's admission to the provision, to the seeking of any necessary medical advice or treatment in the future (The Early Years Foundation Stage General Welfare Requirements - Safeguarding and promoting children's welfare)

p.2

Summary of complaint

We have received a response from the provider confirming that they have completed the action. We are satisfied that the provider has taken appropriate steps.

p.2

Summary of complaint

The provider remains registered with Ofsted.

p.2

Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints for five years commencing on the date we complete our investigation.

p.2

Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet (Reference no. 080120)

p.3