Setting

Summary of complaint

On 11 March 2011, we received a information from an external agency that raised concerns about the welfare of children. We needed to investigate this concern to see whether the setting was meeting the Early years Foundation Stage welfare requirements relating to safeguarding and promoting children's welfare. In particular, these include a requirement that states providers must not give corporal punishment to a child for whom they provide early years provision. An early years provider who, without reasonable excuse, fails to comply with this requirement, commits an offence.

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Summary of complaint

We do not investigate to prove or disprove a concern but we look into the information we receive to see if the childcare provider is meeting all legal requirements.

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Summary of complaint

The provider ceased to mind whilst the investigations were carried out. Ofsted set the following condition - must notify Ofsted of any intention to begin childminding seven days prior to commencement (The Early Years Foundation Stage General Welfare Requirements – Suitable people)

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Summary of complaint

On 1st July 2011 we carried out an interview with the provider as part of our investigation and found that she did not implement an effective safeguarding policy and procedure and does not manage behaviour effectively.

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Summary of complaint

Following our investigation, we sent the provider a notice of action to improve that asks the provider to:

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Summary of complaint

ensure an effective safeguarding children policy and procedure is implemented (The Early Years Foundation Stage General Welfare Requirements – Safeguarding and promoting children’s welfare) ensure an effective behaviour management policy is adhered to at all times. (The Early Years Foundation Stage General Welfare Requirements – Safeguarding and promoting children’s welfare)

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Summary of complaint

We will monitor the provider to ensure the actions are successfully completed.

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Summary of complaint

The provider remains registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints for five years commencing on the date we complete our investigation.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet (Reference no. 080120)

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